
56 segments available
Nikita Bier is one of the most in-demand consumer, social, and growth experts in the world. He’s the co-founder of TBH (sold to Meta for more than $30 million) and Gas (sold to Discord for millions more) and has helped more consumer apps that have hit #1 in the app stores than any other person I’ve come across. He currently spends his time advising founders on growth, product, and design and is an investor and advisor to some of the best consumer tech companies, including Flo, Locket, Eight Sleep, Citizen, BeReal, Captions, and more. In our conversation, we discuss: • The inside story of how TBH and Gas achieved explosive growth • Strategies for building viral consumer apps • Why teens are such a great audience • Fighting the human trafficking hoax at Gas • The challenge of creating durable social products • His experience working as a PM at Facebook • Advice for founders on building consumer apps • Much more — Brought to you by: • Webflow—The web experience platform: https://webflow.com • Vanta—Automate compliance. Simplify security: https://vanta.com/lenny • Explo—Embed customer-facing analytics in your product: https://explo.co/lenny Book Nikita for 1:1 consultation/mentoring: https://intro.co/NikitaBier Find the transcript and show notes at: https://www.lennysnewsletter.com/p/how-to-consistently-go-viral-nikita-bier Where to find Nikita Bier: • X: https://x.com/nikitabier • Threads: https://www.threads.net/@nikitabier • Website: https://intro.co/NikitaBier Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ In this episode, we cover: (00:00) Nikita’s background (06:08) Nikita’s early ventures: Politify and Outline (08:42) Transition to consumer apps (13:45) The birth of TBH (16:43) Building for teens vs. adults (20:00) TBH’s viral success (32:18) Leveraging live chat (34:08) Lasting lessons from TBH (37:00) Selling TBH to Facebook (42:19) Big-tech product management (48:46) Nikita on why “product management is not real” (51:49) The Tim Cook painting story (53:53) Leaving Facebook and starting a new venture (58:02) Rebuilding TBH and overcoming challenges (59:46) Addressing criticism (01:04:24) The human trafficking hoax (01:09:51) Selling to Discord and lessons learned (01:11:36) Lasting lessons from Gas (01:13:14) Building durable consumer apps (01:22:35) The VC route (01:23:27) Contact permissions in iOS 18 (01:26:53) The success of Dupe (01:31:53) Advice for startup founders (01:34:14) Work with Nikita Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.
Nikita Bier shares the pivotal moment that led to the creation of TBH, highlighting how he identified latent demand in the app market. He discusses the importance of recognizing user motivations and how this insight contributed to the app's explosive growth, leading to its eventual sale to Facebook.
"... Honored to be on a product management podcast for a person who doesn't believe product management is real. We're already getting into the hot takes. You launched tbh, went viral, you end up ..."
In this segment, Nikita reflects on his experience as a product manager at Facebook, revealing the disconnect between the title and the actual responsibilities. He emphasizes the importance of hands-on design and product development, contrasting it with the bureaucratic nature of large tech companies.
"A tip that you're sharing here is look for latent demand Where people are trying to obtain a particular value and going through a very distortive process. If you can actually crystallize what the..."
Nikita describes the intense chaos that accompanied TBH's viral success, including the challenges of maintaining server stability and the relentless work ethic of his team. He shares insights on the growth hacks he developed over the years that contributed to the app's rapid rise.
"the pixels. You should be designing the hierarchy, the pixels, the flows, everything. That's on you. At some point you started tweeting like, "Hey, I'm working on new app. Everyone was going nuts...."
Introducing Nikita Bier, a leading expert in consumer apps, who has successfully launched multiple top-ranking apps. He discusses his journey, the lessons learned from building TBH and Gas, and his current role advising startups on growth strategies and product development.
"Today, my guest is Nikita Bier. Nikita has built, launched and helped get more apps to the top of the app store than any human I've ever come across. He sold his first big hit tbh to Facebook fo..."
Nikita recounts his early venture, Politify, which aimed to help voters understand the financial impacts of policies. He explains the transition from political software to consumer apps, emphasizing the realization that his true passion lay in creating viral products rather than selling to government entities.
"on your app, you can actually book his time at intro.co/nikitabier. If you enjoy this podcast, don't forget to subscribe and follow it in your favorite podcasting app or YouTube. It's the best w..."
After pivoting from government contracts, Nikita discusses the formation of Midnight Labs, where he and his team experimented with various consumer app ideas. He shares insights into the challenges faced during this transition and the lessons learned from building multiple apps.
"Sounds amazing, and a lot of it was luck, but a lot of it was very, very tactical work that went into it all. This episode is brought to you by Webflow. We're all friends here, so let's be real ..."
Nikita explains the strategic decision to focus on building apps for teens, highlighting their malleable habits and the exponential decline in app invitations as users age. He shares insights on the importance of targeting younger audiences for achieving viral growth.
"ambitious business goals and your site can rise to the challenge. Learn how teams like Dropbox, IDEO and Orange Theory trust Webflow to achieve their most ambitious goals today at Webflow.com. Th..."
In this segment, Nikita discusses a critical heuristic he discovered: the drop in user invitations to apps as they age. He emphasizes that building for teens can lead to organic growth through peer invitations, contrasting it with the challenges of acquiring adult users.
"I want to start with something that I think very few people know about you. The first thing that you built, the first product that you built was very different from what you do these days, and i..."
Nikita reflects on the evolution of his app development process, detailing how his team learned to rapidly prototype and test ideas. He shares the importance of developing a reproducible testing process to increase the chances of success in consumer app development.
"We went super viral. I think very few people thought of politics that way and I think we got 4 million users on it during that season, during that election. It was just like a project that we ra..."
Nikita candidly discusses the numerous failures encountered while building various apps over the years. He emphasizes the importance of resilience and learning from these experiences, which ultimately led to the successful launch of TBH.
"policy simulation tool. We went to our investors and we said, "Look, this isn't actually what we're excited about doing anymore." We offered to give the money back and said, "We're going to be b..."
Nikita shares the challenges of pivoting from web to mobile app development, highlighting the need for a different mindset and approach. He discusses the low margin for error in mobile design and the importance of optimizing user interactions.
"you could think of. That actually helped us build a muscle to understand what people want and how to actually make things grow and how to test them. Over time, we started focusing more on teens...."
Nikita recounts the pivotal moment of launching TBH, a polling app that quickly gained traction in schools. He shares the excitement and uncertainty surrounding the launch, which ultimately led to its viral success.
"If your users aren't inviting people to your app, you're going to have to find another way to acquire them, and that most likely means ads. If you're targeting older cohorts like adults, you're ..."
Nikita Bier discusses the communication patterns across different life stages, emphasizing the peak texting years of teens. He explains how understanding this curve is crucial for building communication tools with network effects, highlighting that targeting teens can lead to higher urgency and engagement in social apps.
"you text per year of your life, and it goes up very quickly from 14 to 18. It peaks around 21, so it's growing. The number of people you text is growing up until about 21, and then it just falls, ..."
Bier shares how his insights into app development come from hands-on experience rather than mere theory. He emphasizes the importance of testing and iterating on products, revealing that a reproducible testing process significantly increases the chances of success in consumer apps.
"I love that you found these things out, not through just research and not through just thinking, it was through actual trying things over and over and over and trying different audiences, trying..."
Nikita recounts the tense moments leading up to the launch of TBH, detailing the struggles of his team and the financial pressures they faced. He describes the pivotal moment when TBH took off in a Georgia school, leading to explosive growth and unexpected success.
"how to seed it into affinity groups, hobbyists, things like that. We were on app number 15, a lot of failures during the course of this company, and I remember a lot of our team members were like,..."
Bier explains the metrics that indicate an app's potential for success, sharing how TBH achieved 360,000 downloads in a single day. He discusses the challenges of scaling and the financial implications of rapid growth, highlighting the importance of timely funding.
"launched this app and it was a polling app, tbh, and it immediately took off in the school that we seeded it into, in Georgia. We picked the one school that had the earliest start date in the Un..."
Nikita describes a pivotal meeting with a potential acquirer where he showcased TBH's real-time success metrics. He reflects on the excitement of seeing the app's adoption in real-time, illustrating the dramatic rise of TBH in the app charts.
"numbers don't really..." I quickly had to put together a funding round and I told my team, "Can you guys just pause for two months and just really focus on this? I think I could probably sell th..."
Bier shares how user feedback and trends helped shape the concept of TBH. He discusses the importance of recognizing latent demand and how understanding teens' desire for positive reinforcement led to the app's unique polling mechanic.
"showing something that you created that literally just took over the entire neighborhood around you. That's insane. That's going to be in the movie of Nikita Bier in the future. A couple of questi..."
Nikita explains the innovative polling mechanic of TBH that ensured users received positive feedback. He contrasts this approach with other anonymous apps, emphasizing the importance of fostering a supportive environment for teens.
"... to how to spread this so virally, and I know that one is really clever. After building all these apps, we had these kind of lingering users that stuck around and would share feedback with us o..."
Bier discusses the challenges of scaling TBH amidst its rapid growth. He explains the decision to geofence the app to manage server load and ensure a stable user experience, highlighting the importance of strategic prioritization during scaling.
"their motivation is and build a product around and clear up what they're trying to actually do, you can have this kind of intense adoption. When we saw what people were doing with Sarahah, I also..."
Nikita shares his strategy for testing new apps by saturating a school with marketing efforts. He emphasizes the need for intense adoption to gauge product viability and the importance of eliminating confounding variables in testing.
"of our company, because why would you turn off something that's working? But at my core, I knew if it's working at this many individual schools, we could just relaunch it any time and it'll go v..."
Bier advocates for implementing live chat support in apps to enhance user experience and gather valuable feedback. He explains how this approach not only improves customer satisfaction but also provides insights for product development.
"intensity of adoption and density for a social network to start to get the flywheel spinning, but the app should grow by itself after that. And people think we just went from school to school fo..."
Nikita reflects on the draining experience of managing a rapidly growing consumer app. He shares insights on prioritization and the chaos that comes with scaling, emphasizing the need for founders to be prepared for constant challenges.
"So your advice here is when you're testing something, test the best possible version of what that could be, whether it takes manual work or something that is never going to scale, test the idea..."
Bier discusses the indicators of product-market fit, sharing a memorable quote from a fellow founder. He emphasizes the binary nature of success in consumer products and the importance of recognizing when an app resonates with users.
"I think the thing that is hard to really understand for first-time founders that hit breakout success with a consumer product is how draining and how spread thin you get, because everything brea..."
Nikita recounts the experience of selling TBH to Facebook, describing the intense and draining nature of the acquisition process. He contrasts the small size of his team with Facebook's extensive resources, highlighting the challenges of navigating such a significant deal.
"Okay, so you launch TBH, it goes viral, start getting offers from companies. Nine weeks later after launch, you end up selling it to Facebook. What was it like selling your company and then what..."
Bier shares his transition to working at Facebook after the sale of TBH. He describes the academic-like environment of social network development at Facebook and the impressive data-driven approach to product management he encountered.
""Yeah, this is it." And when we went there, when we arrived, we joined the youth team, which was about, I don't know, 150 people just for this one division of Facebook. It was my first job effec..."
Nikita elaborates on the limitations of product management in large tech firms, noting that PMs often act as coordinators rather than being deeply involved in product design. He contrasts this with the startup environment, where PMs are more hands-on and integral to the product's success.
"but then we saw it actually turn into systems and processes here. But the thing I didn't realize as a product manager in a large tech company is there is very little product management that you ..."
Nikita shares his experiences building standalone apps at Facebook, discussing the complexities and challenges of innovation within a large company. He highlights the difficulty of presenting new ideas and the risk-averse nature of big tech, which can stifle creativity and responsiveness.
"product experimentation where I worked with other founders, a bunch of legends in Silicon Valley, building zero to one products, standalone apps. I mean, I was building standalone apps my entire..."
In this segment, Nikita discusses the challenges of launching new products in large organizations, emphasizing the lengthy processes involved in responding to market signals. He explains how the internal dynamics often favor copying existing products over pursuing innovative ideas.
"then it's really hard to iterate toward the right thing in that context. Having said that, there's a lot of things you don't have to deal with as a product... I don't have to deal think about mo..."
Nikita outlines his perspective on why users download apps, categorizing motivations into making money, finding relationships, and escaping reality. He discusses the difficulty of articulating these motivations within a corporate structure, which can hinder the development of new products.
"out that's kind of dogmatic in terms of how I view why people download apps and it's very simple. It's like people download apps to make or save money. Examples of that might be like WhatsApp, w..."
Nikita explains the slow response time of large companies to emerging trends and competitive threats. He highlights the bureaucratic hurdles that delay innovation and the challenges of aligning teams around new ideas, making it difficult for large firms to adapt quickly.
"social app." They probably often hear, "Facebook's going to do that. Instagram's going to copy you. Snap's going to do that." And what I'm hearing here is it's not as easy as many people think, ..."
In this segment, Nikita discusses the risk aversion prevalent in large companies, which complicates the presentation of new ideas. He emphasizes the need for concrete market evidence to support innovative proposals, making it challenging for PMs to advocate for untested concepts.
"to get better at this? Are there companies that are good at this in your experience, or is this just as you grow, this is just what happens? The incentives within large companies make this very d..."
Nikita critiques the traditional role of product managers in big tech, describing them as often detached from the product development process. He contrasts this with companies like Snapchat and Apple, where designers take the lead, resulting in more innovative products.
"a game changer for customer facing analytics and data reporting. Are your users craving more dashboards, reports, and analytics within your product? Are you tired of trying to build it yourself?..."
Nikita discusses the importance of designers in the product development process, arguing that they should have more control over product direction. He reflects on the challenges of rolling out products in large organizations and the need for effective project management.
"The functional organization structure of big tech has kind of separated product managers from the product development process in many ways. They're not looking at data because data scientists ar..."
Nikita shares a unique experience of being seated near Mark Zuckerberg at Facebook, providing insights into the inner workings of the company. He recounts a humorous incident involving a pop art painting of Tim Cook that he displayed in his workspace.
"To defend product managers, I think many product managers spend a lot of time in design, spend a lot of time with data science. I think probably what you saw is like the extreme big, big, big te..."
After leaving Facebook, Nikita reflects on his motivation to create another successful app. He discusses the viral meme surrounding his potential new app and how external pressures and market conditions influenced his decision to pursue new ventures.
"artifacts that we had kept with us from our old office when we were running tbh, and one of them was this kind of pop art painting that I bought on the street when I needed to get something on t..."
Nikita shares the journey of rebuilding TBH, exploring whether the app would still resonate with users five years later. He discusses the challenges faced during the relaunch and the importance of testing new ideas in a familiar environment.
"build something that would scale to be a big team and this durable thing that lasted many years and everything. And so I just made post that I was leaving Facebook and looking for some teammates. ..."
Bier shares insights on the process of rebuilding TBH after its initial success, including the challenges posed by a changing market and regulatory environment. He emphasizes the importance of validating ideas and adapting to new conditions, detailing how the team approached the development of a new version of the app while ensuring it resonated with a new generation of users.
"at that point. This was an exploration process. But what happened was the market had crashed shortly thereafter, there was kind of the end of the Zerb era. The Fed started hiking rates. I think m..."
In this segment, Nikita discusses the complexities of growing the new app, Gas, in a different regulatory landscape. He explains the importance of ethical growth strategies and how they had to reinvent their user invitation system to comply with new regulations. This segment underscores the significance of operating within legal frameworks while fostering user engagement.
"I wanted to know most of all was like would an anonymous polling app actually still be relevant five years later? And so we dropped it into the school just the same way I've always done it in- Was..."
Bier addresses the criticism surrounding apps aimed at teens, emphasizing Gas's mission to promote positive interactions. He shares testimonials from users who found solace and support through the app, highlighting its role in mental health. This segment illustrates the potential for technology to foster well-being among young users.
"system, how you are inviting friends and all that. You can kind of go on a whole diatribe on that because the thing that I see a lot of founders do is they in the background use user data in way..."
Nikita recounts the challenges faced when a hoax about Gas being linked to human trafficking emerged. He details the proactive measures taken to combat misinformation, including engaging with media and community leaders. This segment reveals the resilience required to protect a brand's reputation in the face of false narratives.
"I really appreciate you adding that. I didn't know all those things about the way you thought about these apps. Interestingly, I don't know how much you can go into this, but there is a lot of stu..."
In this segment, Nikita shares the intense pressure of managing the app's growth while addressing the hoax. He describes the relentless work ethic of his team and the strategic decisions made to maintain user trust. This segment highlights the challenges of startup life and the dedication needed to navigate crises.
"unusual thing that happens when you grow really fast is this human trafficking hoax that starts. And you don't understand how crazy it is until it happens to your company, but it was kind of hil..."
Bier reflects on the lessons learned from building Gas, emphasizing the importance of validating product features sequentially. He shares insights on effective product development strategies and the need to focus on core functionalities before expanding. This segment provides valuable advice for aspiring entrepreneurs in the consumer app space.
"Awesome. So before we move on to the next part of the journey and some of the other insights that I want to get into, is there any lasting lessons that you took away from Gas as a product that y..."
Nikita recounts the alarming experience of facing a viral hoax that claimed the Gas app was linked to human trafficking. He details how the misinformation spread rapidly through social media and app store reviews, leading to a rebranding effort to combat the damaging narrative. This segment highlights the challenges of managing public perception in the digital age.
"then what next needs to be true for this thing to work out? And these layers of conditional statements. And the more layers you have, the higher risk your product is, so you should try to conden..."
In this segment, Nikita discusses the challenges of naming consumer apps and how the name 'Crush' negatively impacted user invitations. He explains the importance of branding and how a more masculine name, 'Gas,' led to increased engagement. This insight underscores the significance of understanding target demographics in app development.
"I don't think we'll ever know the true origin, but it was definitely a living, breathing like hoax. That is insane. The story just gets more and more interesting. What were some of the previous na..."
Nikita addresses the question of whether it's possible to create durable consumer apps in a market filled with fleeting trends. He reflects on the randomness of consumer retention and the difficulty of competing against established platforms. This segment provides valuable insights into the complexities of sustaining long-term user engagement.
"Man, there's just endless stories that we could keep getting into, but we've also gone very long, so I'm going to try to move on to another topic. So I ask people on Twitter what to ask you? Jus..."
Nikita shares his passion for product development and the excitement of launching apps that achieve viral success. He contrasts his experience with that of larger organizations, emphasizing the joy of creating impactful products with small teams. This segment captures the essence of entrepreneurial spirit in the tech industry.
"Retention for consumer social is there's a tremendous amount of randomness. There's one every decade. If it was simple, I would just be printing $1 trillion companies. I be printing Facebook's ev..."
In this segment, Nikita discusses the trade-offs of pursuing venture funding versus maintaining a lean operation. He reflects on the challenges of scaling a business while preserving quality of life and the allure of building impactful products without the pressures of large corporate structures.
"That's amazing, man. I am really happy we went here. So much of this resonates with the way I think. And obviously, a big part of this is also just it's very hard, as you said, to build a consum..."
Nikita offers rapid-fire insights on building successful consumer apps, touching on the importance of adapting to changes in contact permissions and the need for quick user activation. This segment provides actionable advice for founders navigating the evolving landscape of app development.
"kind of a rapid fire of pieces of advice you've shared that I think is incredibly insightful about how to build a successful consumer app. And so I'm thinking I'll just go through three to five ..."
Nikita discusses the implications of iOS 18's contact permissions changes on app growth and user acquisition. He emphasizes the need for founders to rethink strategies for inviting friends and building social graphs, highlighting the challenges posed by new privacy measures.
"Okay, cool. So the first is just contact permissions in iOS 18 changes the game and how people can grow apps basically makes it harder to invite your friends. Thoughts on how people should be t..."
Nikita explains the concept of inverting time to value in consumer apps, stressing the importance of delivering an 'aha moment' within seconds of user engagement. He shares a successful case study with the app Dupe, illustrating how quick value demonstration can lead to viral success.
"So what I take away here is just it is now much different and there's an opportunity to think of something really clever that would give you a huge advantage if you can crack it. Yes, but most lik..."
In this segment, Nikita emphasizes the need for alignment between marketing strategies and product growth mechanisms. He discusses the importance of understanding user analytics and ensuring that marketing efforts resonate with the app's community, ultimately driving user activation and retention.
"that that's where the design part comes in of being a great product person. I imagine a big part of this is just cutting things you think... Like killing your darlings, cutting things you think pe..."
Nikita discusses his approach to advising startups, focusing on how he helps them achieve significant growth in a short time. He highlights the importance of analyzing user analytics and identifying activation milestones. By addressing both immediate challenges and implementing fundamental changes, he aims to help companies maximize their growth potential and improve their product offerings.
"they're both the same. They both should be treated as the same. If you're targeting a community and you want them to all adopt and get saturation, you need to build marketing that shows imagery ..."
In this segment, Nikita Bier explains his hands-on approach when working with startups. He details how he collaborates with founders to refine their products, using tools like Figma to make real-time adjustments. By combining strategic advice with practical implementation, he helps companies navigate their growth challenges effectively, ensuring they are well-positioned for success.
"Then identify two to three step function changes that could change their growth trajectory. And these are higher scope fundamental changes to the product. So I try to couple both, explain to the..."
Nikita reflects on the value he brings to companies seeking his advice, emphasizing that his goal is to help them achieve a tenfold return on their investment. He shares his experience working with various consumer mobile companies and the unique growth hacks he has developed over the years. This segment highlights the importance of expert guidance in navigating the competitive landscape of consumer apps.
"Amazing. Well, I know it feels expensive to some people, but if I were a company with cash, it feels like the best deal I could find someone like you to come in and actually help me think throug..."
As the conversation wraps up, Nikita Bier encourages listeners to engage with him on social media, particularly Twitter. He shares his enthusiasm for connecting with others and invites the audience to enjoy his content. This segment underscores the importance of community engagement for entrepreneurs and the value of building relationships in the tech space.
"It's been a pleasure. Thanks for having me. We covered a lot and there's plenty more. I hope to come back after the next viral hit. Oh man. So I was going to ask you, is there anything you're wor..."