
49 segments available
Matt Abrahams is a renowned communication expert, with decades of teaching, coaching, and consulting experience. At Stanford University, he teaches a business school class on strategic communication. Beyond academia, he’s a sought-after keynote speaker and consultant, guiding presenters from IPO road shows to prestigious platforms like TED, the World Economic Forum, and the United Nations. His acclaimed podcast, Think Fast, Talk Smart, garners millions of listeners, and his book, Think Faster, Talk Smarter, equips speakers with practical skills for impromptu success. With a previous bestseller, Speaking Up Without Freaking Out, Matt has empowered countless individuals to speak confidently and authentically. In our conversation, we discuss: • The concept of “daring to be dull” • The power of visualization to desensitize oneself to speaking situations • Managing negative self-talk • The WHAT structure for delivering toasts (why we are here, how you are connected, anecdote, thanks) • The ADD structure for Q&As (answer, detailed example, describe relevance) • Breathing techniques to reduce anxiety, such as the double exhale • Concrete speaking structures like What? So What? Now What? and the Four I’s (information, impact, invitation, implications) • Much more — Brought to you by: • Sprig—Build a product people love: https://sprig.com/getstarted?utm_source=lenny&utm_medium=podcast • Dovetail—Bring your customer into every decision: https://dovetailapp.com/lenny • Coda—Meet the evolution of docs: https://coda.io/lenny Find the transcript and references at: https://www.lennysnewsletter.com/p/how-to-speak-more-confidently-and Where to find Matt Abrahams: • X: https://twitter.com/tftsthepod • LinkedIn: https://www.linkedin.com/in/maabrahams/ • Website: https://mattabrahams.com/ • Podcast: https://open.spotify.com/show/6ll0MwobDt1JW9gYaOONEo Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ In this episode, we cover: (00:00) Matt’s background (04:50) Techniques for managing anxiety in public speaking (10:57) Dare to be dull (13:40) Reframing anxiety as excitement (16:08) Using mantras to boost confidence (18:45) Managing negative self-talk (20:03) Normalizing speaking anxiety (23:12) Using conversation as a communication technique (24:52) Using the double-exhale breathing technique (28:29) Getting present-oriented (29:46) Using tongue twisters (33:34) Broad advice for speaking on the spot (38:35) The PREP structure (38:59) The What? So What? Now What? structure (42:10) Toastmasters and improv (45:31) Getting better at small talk (51:05) The importance of sharing back (52:33) Giving feedback (56:31) Improving toasts and tributes (01:02:57) Mastering Q&A sessions (01:07:25) Apologizing effectively (01:09:29) Closing thoughts Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.
Matt Abrahams discusses the technique of visualization as a powerful tool for public speaking. He explains how visualizing oneself in the speaking environment can desensitize anxiety and enhance confidence. By mentally rehearsing the speaking experience, individuals can prepare for spontaneity and reduce nervousness, similar to techniques used by athletes.
"visualization is a really useful technique and you see yourself not just in the moment of speaking but getting up to the stage seeing it being welled thinking about how you step off the stage we see a..."
In this segment, Matt introduces the concept of 'daring to be dull' as a strategy for effective communication. He emphasizes the importance of striving for connection over perfection, allowing speakers to focus on engagement rather than self-evaluation. This approach reduces cognitive load and enhances the quality of spontaneous speaking.
"put into practice and I share that in our conversation if you pick just a couple things from this episode to put into practice you will become a better Communicator you'll be less nervous and you'll g..."
Matt shares a cognitive reframing technique that encourages speakers to view their anxiety as excitement. He explains how this shift in perspective can transform the physiological responses associated with public speaking, leading to a more positive and engaging experience for both the speaker and the audience.
"to learn more and get 10% off that's sp.com Lenny this episode is brought to you by duvail the customer insights hub for product teams are you working in a feature Factory building filler that nobody ..."
Matt Abrahams emphasizes the importance of striving for connection over perfection in communication. He introduces the concept of 'daring to be dull,' which encourages individuals to focus on being present and engaged rather than overly self-critical. By dialing down self-evaluation, speakers can free up mental resources to perform better.
"other ones being open so I often say strive for connection over Perfection by daring to be D just get the task done just answer the question just give the feedback just be engaged in the small talk an..."
Abrahams discusses a cognitive reframing technique that transforms anxiety into excitement. He explains how the physiological responses to anxiety and excitement are similar, and by labeling these feelings as excitement, speakers can reduce pressure and communicate more effectively. This technique is supported by research from Allison Woods Brooks at Harvard Business School.
"last point I think is really important you talk about this in your book is when you start with okay I'm just going to say something it'll be fine without that pressure you end up saying something bett..."
In this segment, Matt Abrahams shares the effectiveness of using positive mantras to combat negative self-talk before speaking engagements. He suggests simple affirmations like 'I have value to add' to remind speakers of their worth and to counteract feelings of inadequacy, ultimately enhancing their confidence.
"awesome okay let's go to the next technique and this is another one I've practiced and another guest on the podcast actually suggested this and these two remind me of using this one which is to tell y..."
Abrahams highlights the commonality of speaking anxiety and the importance of normalizing it. He shares a personal story illustrating that even experienced speakers feel nervous. By acknowledging that anxiety is a natural human response, individuals can alleviate some of the pressure they feel when communicating in front of others.
"you talk about that technique absolutely so this is a one of many cognitive reframing techniques uh it is often attributed to my friend and and colleague Allison Woods Brooks She's at Harvard Business..."
Matt Abrahams suggests treating presentations as conversations to ease anxiety. By framing communication as a dialogue, speakers can feel more comfortable and engaged. He provides practical examples of how to initiate presentations in a conversational manner, which can help reduce nervousness.
"if I say hey Lenny guess what uh your colleague couldn't show up today and you need to go teach the class or you need to go give that uh presentation you might feel your heart rate go up uh get a litt..."
In this segment, Abrahams discusses the technique of distracting the audience to alleviate personal anxiety during presentations. He shares a successful strategy used by a senior leader at Google, who would start presentations with a relevant video, allowing him to transition into his content more comfortably.
"lottery same physiological response would happen but you would see that likely as more positive so how we label the arousal matters and what Allison's research and others have followed up with suggest..."
Matt Abrahams explains the significance of breathing techniques in managing anxiety. He introduces the double exhale method, which helps calm the body and mind before speaking. By controlling breath, speakers can improve their vocal quality and reduce nervousness, leading to more effective communication.
"was taken off of them so I challenge everybody to think about what are the exciting elements of the communication opportunities you have and really lean into those and when you feel those anxiety symp..."
Abrahams discusses the concept of embodied cognition, emphasizing how physical sensations influence mental states. He shares research demonstrating that holding warm or cold objects can affect perceptions of others, highlighting the connection between body and mind in communication contexts.
"make an imp an impact so another one to try even though it sounds really trivial kind of along these lines there's another technique you recommend which is a mantra having a mantra you repeat to yours..."
In this segment, Abrahams encourages speakers to create a comfortable environment for themselves during presentations. He suggests using techniques that allow for a more relaxed atmosphere, such as engaging the audience in conversation or using visual aids, to help reduce anxiety and enhance communication.
"this person I'm an impostor we we carry around with us a lot of this chatter that actually sets us up to not do well or to be more nervous so if we can actually change that talk track it can help us s..."
Matt Abrahams emphasizes the impact of self-talk on communication performance. He encourages individuals to replace negative thoughts with positive affirmations, reminding them of their value and preparation. This shift in mindset can significantly improve confidence and effectiveness in speaking situations.
"when we are in communicative situations especially at work people want to hear from us we've been invited to speak uh we're on the the agenda for the meeting there is value people can take from our co..."
Abrahams shares the idea of using personal mantras to combat negative self-talk. He provides examples of effective mantras that can help speakers focus on their strengths and capabilities, reinforcing a positive mindset before and during presentations.
"actually encourage people to write it on a Post-It note if you're old school sometimes people put it into their phones as a reminder so like a minute or two minutes before they're set to give the pres..."
In this segment, Abrahams discusses the importance of recalling past successes as a confidence booster. He suggests that reminding oneself of previous positive experiences can help alleviate anxiety and reinforce the belief that future presentations will also go well.
"a leader he does a lot of the same presentations and just by saying last time this went well reminds him that it's likely to go well this time we are very susceptible to catastrophizing when we're ver..."
Matt Abrahams introduces the mantra 'It's not about me, it's about my content' to help speakers shift focus from themselves to the message they are delivering. This perspective can reduce anxiety and enhance the effectiveness of communication by prioritizing the audience's needs.
"got this reminds me my wife took a course with the um artist's way writer Julie Cameron I think is her name and she has this piece of advice where you name your critic your inner critic that's always ..."
Abrahams shares a technique for managing negative self-talk by personifying the inner critic. By naming this critic and engaging in a dialogue with it, speakers can rationalize their fears and reduce the impact of negative thoughts on their performance.
"conversations with it and it makes it it's it's a way of um rationalizing some of the things that we do that are quite negative so um something something there for sure to to be thinking about there w..."
In this segment, Abrahams discusses the importance of normalizing anxiety in communication. He shares a personal anecdote that illustrates how common it is to feel nervous, reinforcing the idea that many people experience similar feelings, which can help reduce the stigma around speaking anxiety.
"into that we don't see that work uh and sometimes just knowing that others experience it makes us feel better if you allow me I'll tell this very quick story I was in the San Francisco Airport uh this..."
Matt Abrahams explains that overcoming speaking anxiety is a gradual process rather than a binary state. He encourages individuals to apply the techniques discussed to gradually reduce their nervousness and improve their communication skills over time.
"about it he goes oh I bought the book I said 'oh was it helpful he say incredibly helpful but I didn't read it I'm like this is weird so you're telling me the book was helpful and you didn't read it s..."
Abrahams suggests transforming presentations into conversations to ease anxiety. By framing communication as a dialogue, speakers can feel more comfortable and engaged, which can significantly reduce nervousness and enhance the overall effectiveness of their presentations.
"you're not alone and that others have it can actually help reduce the pressure that we feel this is such an important point that I kicking myself for not starting with this also because I think this i..."
In this segment, Abrahams discusses techniques for engaging the audience during presentations. By asking questions or incorporating interactive elements, speakers can shift focus away from themselves, making the communication experience more comfortable and effective.
"people even when you see someone amazing at speaking they are also probably nervous with regard to that I think we just need to talk about it more we need to share about it I mean I always will share ..."
Matt Abrahams emphasizes the importance of distraction in managing anxiety during presentations. He shares practical strategies for diverting audience attention, allowing speakers to focus on their content and reduce nervousness.
"of us feel much more comfortable in conversation than we do in presenting and conversation is a back and forth so you can actually set up a lot of your communication situations a presentation a meetin..."
Abrahams highlights that the initial moments of speaking are often the most anxiety-inducing. He provides insights on how to navigate this critical period effectively, suggesting techniques to ease into the presentation and build confidence.
"like the reframing is excitement versus anxiety this is a refrain I'm not presenting I'm having a conversation and in so doing it ratchets down that anxiety so we need to talk about it we need to shar..."
In this segment, Abrahams discusses the role of breathing techniques in calming nerves before speaking. He emphasizes the importance of deep breathing to regulate heart rate and voice quality, ultimately enhancing communication effectiveness.
"yourself you have another technique I think that's different maybe it's exactly the same which is to ask a question of somebody else as you're talking which is I think deflects attention for me you ca..."
Matt Abrahams discusses the significance of breathing techniques in managing anxiety during public speaking. He explains how our body's state influences our mind, emphasizing the importance of deep belly breathing and the double exhale technique. This segment highlights the physiological connection between breath and emotional state, providing practical advice for speakers to calm their nerves.
"ways to get yourself through that then it becomes much easier for most people there are some people who that's not true for but for most people that's that's the way it works awesome okay next techniq..."
In this segment, Matt elaborates on the double exhale breathing technique, which involves inhaling deeply and exhaling for twice as long. He explains how this method can help reduce anxiety and improve focus, making it easier for speakers to manage their nerves. The discussion includes practical tips for implementing this technique effectively.
"along those lines there's a technique that you recommend that he recommended but I think it's a great reminder of the double exhale where you breathe in and then you exhale twice as long can you talk ..."
Matt shares the benefits of using tongue twisters as a tool for getting present-oriented and warming up the voice before speaking. He explains how focusing on tongue twisters can help speakers stay in the moment and reduce anxiety. This segment emphasizes the importance of preparation and practice in public speaking.
"example of this sounds so trivial and like why would breathing differently do have any impact on my nervousness but one there's all this research that shows that it does and two if you try it and this..."
In a light-hearted exchange, Matt and Lenny share tongue twisters and discuss their effectiveness in calming nerves and enhancing focus. Matt highlights how these exercises can help speakers warm up their voices and engage fully in the present moment, making them a valuable tool for anyone looking to improve their speaking skills.
"right if you don't say the tongue twister uh if you're not pro focused on the present moment and it also warms up your voice a lot of nervous speakers get so inside their head that they don't warm up ..."
Matt discusses the research behind swearing as a technique to reduce anxiety. He explains how cursing can release neurochemicals that alleviate stress and pain, making it an interesting, albeit unconventional, method for managing public speaking nerves. This segment explores the psychological effects of language on emotional states.
"censor this podcast yeah I've only had to bleep one guest in all my years of doing this so okay cool we're gonna link to that is there any other ones you want to share before we move on to getting bet..."
Matt emphasizes the importance of preparation in improving spontaneous speaking skills. He draws parallels between public speaking and athletic performance, explaining that just as athletes prepare for spontaneity, speakers must also practice to enhance their ability to communicate effectively on the spot. This segment sets the stage for practical techniques to improve impromptu speaking.
"twister has to start with n tuck it right and then we're good this episode is brought to you by Kota and I mean that literally I use Koda every day to help me plan each episode of this very podcast it..."
In this segment, Matt outlines the critical components of mindset and structure in spontaneous speaking. He explains how a positive mindset and a clear structure can help speakers communicate more effectively under pressure. This discussion provides foundational principles for anyone looking to enhance their public speaking abilities.
"talking on the spot and I see how you enunciated very you said shift very carefully I appreciate that we gonna be so so careful I don't want this podcast flagged and uh and for adults only okay shift ..."
Matt shares insights on the importance of structuring messages when speaking spontaneously. He explains that a clear structure helps speakers organize their thoughts and communicate more effectively. This segment introduces various structures that can be used to enhance clarity and connection in spontaneous communication.
"bottom line many of us feel like we're either born with the Gift of Gab or we're not and so the first thing we have to realize is we can get better at it the second big point to make is you actually h..."
Matt introduces the PREP structure, which stands for Point, Reason, Example, and Point again. He explains how this framework can help speakers articulate their thoughts clearly and effectively, especially in professional settings. This segment provides practical advice for using structured communication to enhance public speaking.
"is critical in spontaneous speaking most of us because we we feel the intense pressure the anxiety we just talked about we just spew out information we list and itemize information we take our audienc..."
In this segment, Matt discusses the 'What? So What? Now What?' framework, which helps speakers convey their message in a structured manner. He explains how this approach can clarify the relevance of the information being shared, making it particularly useful for product teams and other professional contexts. This segment emphasizes the importance of logical flow in communication.
"just have to think about what to put into it so it's like having a recipe and if I have a recipe and I have good ingredients I can cook a good meal so there are lots of structures the whole second par..."
In this segment, Matt elaborates on specific communication structures that can enhance clarity and retention in presentations. He explains the PREP structure (Point, Reason, Example, Point) and the What? So What? Now What? framework, detailing how they can be applied in various contexts, particularly in product teams and updates, to make information more digestible and memorable.
"talk about some of those examples one of the structures that I liked that I wrote down is called prep which is make your point give a reason for making that point Give an example and then is the last ..."
Matt emphasizes the necessity of practice in mastering communication skills. He suggests using mnemonic devices to remember structures and encourages listeners to actively engage with content by reflecting on its relevance. This segment highlights the importance of repetition, reflection, and feedback in improving communication abilities, reinforcing that effective communication requires ongoing effort and practice.
"difference so we've talked about three structures so far uh what so what now what prep which is make the point give a reason example and then restate the point and then problem solution benefit so peo..."
Matt shares various resources for individuals looking to enhance their communication skills outside of formal education. He recommends Toastmasters for practice, improvisation classes for comfort in spontaneous speaking, and online courses available to the public. This segment underscores the value of continuous learning and practical application in developing effective communication techniques.
"to get feedback from others we are not always the best judges of our communication and in so doing repetition reflection and feedback take your communic takes your communication to the next level it's..."
In this segment, Matt discusses the nuances of small talk and how it can be a powerful tool for building relationships. He introduces the concept of balancing levels of disclosure in conversations and emphasizes the importance of being interested rather than trying to be interesting. This advice aims to reframe small talk as a valuable opportunity for connection rather than a dreaded obligation.
"listening to podcasts reading books checking out blogs and videos can be really helpful I think it's your point it's like you can read about this and listen to podcast all you want but you're not goin..."
Matt elaborates on the principles of effective small talk, focusing on the importance of reciprocity in disclosure and the balance between supportive and shifting responses. He encourages listeners to engage genuinely in conversations, fostering intimacy and connection. This segment highlights that effective communication is not just about speaking but also about listening and responding appropriately.
"forces anybody to do anything great okay we went way off topic but let's get back to our the agenda I had which is let's talk about specific situations and advice you have for getting better at these ..."
Matt Abrahams emphasizes the importance of improving small talk skills, suggesting that being genuinely interested in others is key. He references Dale Carnegie's classic book, 'How to Win Friends and Influence People,' highlighting the significance of using someone's name and showing enthusiasm in conversations. This segment explores how to avoid the insanity of repetitive communication without growth and the balance between asking questions and sharing personal insights.
"it all the time and that's why focusing on it I think really matters and and it can really as you said superpower it can be a superpower because so many people don't do this or spend the time getting ..."
In this segment, Matt discusses the fine line between authenticity and manipulation in communication. He shares a personal anecdote about a child misapplying advice from Carnegie's book, illustrating how focusing too much on techniques can hinder genuine connection. The conversation highlights the importance of balancing inquiry with self-disclosure to foster meaningful interactions.
"where their kid like when they're 13 they read that book and it just effed them up for a while because they just started putting these to practice way too young yeah well one thing I mean all of a sud..."
Matt Abrahams provides strategies for giving effective feedback, framing it as a collaborative problem-solving opportunity rather than a one-sided critique. He introduces the 'What? So What? Now What?' structure to help organize feedback clearly and constructively. This segment emphasizes the importance of inviting dialogue and ensuring that feedback is actionable and relevant.
"don't have to have your own podcast to learn that lesson yeah there's a I read this book on podcasting interviewing when I first started in one of the big piece of advices if you share more about your..."
Matt elaborates on a more detailed feedback structure called the Four I's: Information, Impact, Invitation, and Implications. He explains how this framework helps clarify the context of feedback, its effects on the giver, and the desired outcomes. This segment underscores the necessity of thoughtful communication in feedback scenarios to enhance understanding and collaboration.
"helps me very quickly structure information and package it in a way that helps me as The Giver of the feedback think through what are the things I need to say I need to think through what's bothering ..."
In this segment, Matt shares his insights on delivering effective toasts and tributes, emphasizing the importance of brevity and emotional connection. He introduces the 'WHAT' structure: Why are we here? How are you connected? Anecdote? Thank you. This framework helps speakers navigate the complexities of public speaking in celebratory contexts, ensuring that their messages resonate with the audience.
"correct yeah okay let's talk about another category which is not a work category but I suck at toasts and I'm always trying to get better at this and you have a bunch of awesome advice for how to give..."
Matt discusses the role of emotion in toasts, advocating for authentic storytelling to connect with the audience. He shares a personal experience related to delivering a eulogy, highlighting the balance between conveying emotion and maintaining clarity in communication. This segment emphasizes the power of anecdotes to evoke feelings and create memorable moments during public speaking.
"mean your listeners know you know minimally viable product design Agile development really critical what is it about it's about understanding your audience your users and it's about rapidly prototypin..."
Matt Abrahams reframes Q&A sessions as opportunities for connection and learning rather than threats. He shares practical tips for managing questions effectively, including the importance of listening without interrupting and avoiding common pitfalls like over-validating questions. This segment provides valuable insights for anyone looking to improve their public speaking and engagement during Q&A.
"the way to do it have you had Matthew dicks on your podcast I so it is so funny I have not and I want to his name comes up more than anybody else's uh and I know of his work and his advice so I might ..."
Matt shares his three-step approach to effective apologizing: Acknowledge, Appreciate, and Amend. He emphasizes the importance of taking responsibility for one's actions and how to express genuine remorse while outlining steps to prevent future occurrences.
"can be so helpful to building consistency and helping yourself answer better just to clarify the acronym is ADD add answer detailed example describe the relevance describe the relevance I see how you ..."
In closing, Matt encourages listeners to take initiative in improving their communication skills. He highlights the importance of self-compassion and the impact of sharing one's voice with others, reinforcing that everyone can enhance their communication abilities.
"in the moment apologizing amazing Matt I think we've packed this episode with so many tactical golden nuggets to help people become better communicators especially on the spot is there anything else y..."
Matt Abrahams shares where listeners can find his resources, including his podcast 'Think Fast, Talk Smart' and his book 'Think Faster, Talk Smarter.' He invites connections on LinkedIn, emphasizing the value of collaboration and sharing stories.
"everybody to do so all right I'm hoping people follow that advice and if not think back to what we talked about at the beginning of just how much impact doesn't have and how many people are also going..."