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N. R. Narayan Murthy: Do As You Say to Gain Credibility
6 segments available
The Infosys CEO N. R. Narayan Murthy stresses leaders must change mind-set of employees to enable change. View from the Top: May 4, 2006
Segments Timeline
A Proud Father’s Introduction
N. R. Narayan Murthy opens his talk with a heartfelt introduction, sharing his pride as a father and the significance of being invited to speak. He emphasizes the importance of perspective in leadership and sets the stage for discussing his experiences as CEO of Infosys over the past 25 years.
"first of all it's a great privilege to be here to be invited you by you people this invitation all the sweeter because my daughter AK is in the class of 2006 you know this is an opportunity for me to ..."
The Birth of Infosys
Murthy recounts the founding of Infosys in 1981, highlighting the technological landscape of the time and the opportunities that arose from the end of the mainframe monopoly. He discusses the globalization revolution and India's competitive advantage in software development, setting the context for Infosys's growth.
"wisdom of my experience of running this company for the last 25 years as so these lessons will be in general true for almost any Corporation hence I will avoid taking any examples specific to emphasis..."
Economic Reforms and Growth
Murthy reflects on the challenges faced by Infosys during its early years due to business friction in India. He credits the economic reforms of 1991 for transforming the business environment, leading to significant growth and success for Infosys, which now operates globally with substantial revenue.
"globalization I Define globalization as sourcing capital from where it is cheapest sourcing Talent from where it is best available producing where it is most cost effective and selling where the marke..."
Innovations Driving Success
In this segment, Murthy discusses key innovations at Infosys, including the 24-hour productive day and the global delivery model. He explains how these innovations enhance customer value and operational efficiency, showcasing the company's commitment to quality and timely delivery.
"retail and Hightech manufacturing are the major areas of our specialization we operate in 38 countries and we have Development Centers in seven countries including the United States the company has gr..."
The Role of Leadership in Transformation
Murthy emphasizes the leader's role in driving transformation within an organization. He discusses the importance of changing the mindset of employees to foster positivity and enthusiasm, highlighting that aspirations fuel progress and help overcome challenges.
"to me the view from the top is shaped to a large extent by how people view a leader from the bottom in some sense in fact seriously because uh in fact a leader success is defined by how well he or she..."
Building Credibility as a Leader
In this concluding segment, Murthy stresses the importance of credibility and trustworthiness in leadership. He quotes Mahatma Gandhi, advocating for leaders to embody the change they wish to see, and discusses how relevance to customers and making a significant impact are essential for enduring success.
"you know aspirations help people embrace the adage a plausible impossibility is better than a convincing possibility in 1981 when we were just seven people and had revenues of $130,000 we set out to b..."