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In this segment, the speaker emphasizes that effective communication goes beyond just conveying a message; it’s about ensuring the listener understands and remembers it. They discuss how Duolingo employs a unique voice that sets it apart from other language learning apps, using humor and unexpected quirks to engage users emotionally. This approach not only makes learning enjoyable but also fosters a memorable connection with the audience.
"communication isn't about being able to convey a message it's about being able to convey a message in a way that the listener receives it and understands it and like remembers it and that's really har..."