All Segments
Ann Summers CEO: The Heartbreaking Story Of One Of Britain's Richest Women! Jacqueline Gold CBE
58 segments available
This weeks episode entitled 'Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE' topics: 0:00 Intro 02:35 Your early years - a traumatic childhood 18:00 Being a shy person 21:47 Using work as an escape 24:27 Physical consequences from emotional trauma 30:32 How hard times have shaped me - Breast cancer 34:18 The importance of being optimistic - The pandemic 39:31 Ann Summers, your journey 48:32 Receiving a bullet in the post 54:12 Discrimination as a female CEO 58:19 Putting a stop to a bully culture 59:41 Your relationship with money 01:03:26 Your worst day in business 01:05:54 Your partner 01:09:15 The passing of your child, IVF treatment 01:18:49 Being poisoned by your nanny 01:26:36 Your conclusive life advice 01:30:49 Our new question segment Jacqueline: https://twitter.com/Jacqueline_Gold?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor https://www.instagram.com/jacquelinegoldcbe/?hl=en Donate to Breast Cancer Now, a charity Jacqueline is an ambassador of - https://secure.breastcancernow.org/appeal/donate/#/ The Diary Of A CEO live - Sign up here - https://g2ul0.app.link/diaryofaceolive Listen on: Apple podcast - https://podcasts.apple.com/gb/podcast/the-diary-of-a-ceo-by-steven-bartlett/id1291423644 Spotify - https://open.spotify.com/show/7iQXmUT7XGuZSzAMjoNWlX FOLLOW ► Instagram: https://www.instagram.com/steven/ Twitter: https://twitter.com/SteveBartlettSC Linkedin: https://www.linkedin.com/in/steven-bartlett-56986834/ Sponsors: Huel - https://uk.huel.com/ Myenergi - https://bit.ly/3oeWGnl
Segments Timeline
The Journey Begins
In this opening segment, Stephen Bartlett introduces Jacqueline Gold, the CEO of Ann Summers, highlighting her remarkable yet heartbreaking journey. He sets the stage for a deep dive into her life, touching on her resilience and the challenges she has faced, including personal trauma and professional success. This introduction captures the essence of Gold's story, which intertwines empowerment and adversity.
"the diver ceo live my live show my live reincarnation of this podcast is coming on tour and it's coming to a city near you there's a link in the description below put your email address in and i will ..."
A Traumatic Childhood
Jacqueline Gold shares her unconventional and challenging childhood, marked by her parents' divorce and subsequent abuse. She reflects on the trauma of being sexually abused by her mother's boyfriend and the impact it had on her life. This segment delves into the complexities of her upbringing and how these experiences shaped her desire for financial independence and escape.
"[Music] i really hate when um podcasts are quite predictable however i've noticed that in my podcast i've continued to start in a very similar place and it's i can't get away from it and the place tha..."
The Complexity of Maternal Relationships
Gold discusses her complicated relationship with her mother, who was overprotective yet seemingly unaware of the abuse occurring in their home. She reflects on her mother's vulnerabilities and the toxic environment that contributed to her own struggles. This segment highlights the emotional turmoil and confusion that often accompanies familial relationships in the face of trauma.
"would turn a blind eye tonight i mean you know i've tried to rationalize this myself numerous times because she was she was quite ill in her later years so i didn't challenge her i just felt she was a..."
Sisterly Differences
In this segment, Gold contrasts her experiences with those of her younger sister, Vanessa. Despite growing up in the same household, their differing personalities and responses to adversity shaped their paths in life. Gold emphasizes how age and individual experiences can lead to vastly different outcomes, even among siblings.
"do you know much about her upbringing and what might and what um the early sort of experiences that shaped her no i mean i i think that i mean my grandmother was lovely um my grandfather was an author..."
The Impact of Adversity
Jacqueline Gold reflects on how her childhood adversity fueled her ambition and desire for empowerment. She discusses the importance of not identifying as a victim and instead using her experiences to drive her success. This segment underscores the theme of resilience and the transformative power of overcoming challenges.
"brothers and sisters and i kind of felt that from what you said there the difference between you and vanessa was just a couple of years off but um you experienced very different things in those early ..."
Confronting the Past
Gold recounts a pivotal moment when she confronted her abuser at the age of 15. She shares the emotional complexity of that encounter and how it shaped her understanding of power and agency. This segment highlights the bravery it takes to face one's past and the importance of reclaiming one's narrative.
"different ways and for me it was so important to me not to feel like a victim i didn't want to feel like a victim i hate the word and that's not to say you know that other people handle it wrong it's ..."
Turning Pain into Purpose
In this concluding segment, Gold discusses how her traumatic experiences have led her to empower women through her work at Ann Summers. She reflects on the opportunities that arose from her past and how she has channeled her pain into a mission of empowerment and liberation for others. This segment encapsulates the essence of her journey and the impact of her work.
"it never happened again but i didn't when i look back or if i was talking to my you know young self now i didn't realize you know that i could stand up to him and that i was perhaps more powerful than..."
The Journey from Shyness to Confidence
Gold shares her transformation from a shy child to a confident leader. She emphasizes that shyness is often a product of one's environment and discusses how her passion and ambition fueled her courage to step outside her comfort zone, leading to significant achievements in her career.
"ambition and being curious and learning different things and then just seeing this opportunity which actually turned out to be a great opportunity to empower women you know a lot of people are well be..."
Work as an Escape
Jacqueline discusses how work became a refuge from her challenging home life. She reflects on her early jobs and how they provided her with a sense of freedom and purpose, contrasting her work experiences with the restrictions imposed by her upbringing.
"um i wanted to pick up on one thing you said about you being shy you know the what you've gone on to do in your career and life and the crusade you've led is not one that would you know one would thin..."
Courage Leads to Confidence
Gold explains the relationship between courage and confidence, asserting that taking brave steps in her career helped her build self-assurance. She shares her experiences of public speaking and how passion for her work transformed her fear into empowerment.
"engage with your teams and tell them about what you're doing and what your mission is and get everybody involved and on the journey and it was sort of you know a few hours before i was going on stage ..."
The Impact of Psychological Trauma
Jacqueline discusses the physical manifestations of psychological trauma, sharing her personal experiences with tinnitus and other health issues linked to her past. She highlights the connection between mental health and physical well-being, emphasizing the need for awareness.
"yeah so yeah from what you've said there it's like the courage is creating is forcing you to create evidence for yourself yeah it's forcing you to step outside your comfort zone and then we all know a..."
Breaking the Silence on Abuse
Gold recounts her experiences with abuse and the societal stigma surrounding it. She reflects on the challenges of speaking out and the fear of repercussions, emphasizing the importance of creating safe spaces for victims to share their stories.
"it was so freedom i mean well first of all i can't tell you the countless times i asked her if i could go to a sleepover or a you know party or just things that normal kids do and it was always no um ..."
The Need for Education on Consent
Jacqueline discusses the ongoing challenges surrounding consent and the need for better education, particularly among young people. She shares insights from a recent project on consent and highlights the importance of open conversations about sexual health and safety.
"then you know i was working at 14 years old i worked in a bar at biggin hill airfield i did waitressing i worked in a hairdressing salon so um yeah that was a release did you try and work all the time..."
Resilience as a Superpower
Gold emphasizes the role of resilience in overcoming life's challenges. She reflects on her journey and the lessons learned from adversity, reinforcing the idea that resilience is a crucial trait for success in both personal and professional realms.
"crazy story it's a crazy story can you describe so tinnitus is when you get the ringing in the ears but actually i just had this marching it was a constant marching and it doesn't stop so when you go ..."
The Need for Consent Education
Jacqueline Gold discusses the critical need for better education on consent, particularly among young women entering university. She highlights the alarming reality that some girls expect to be assaulted, emphasizing the importance of awareness and understanding of consent for both genders. This segment underscores the ongoing challenges surrounding consent and the necessity for open conversations about it.
"thinking that you'd be blamed or you know absolutely i think there's still our challenges i don't think this is a problem that's gone away just because we're all more vocal and i did a a a project rec..."
Resilience: A Personal Superpower
Jacqueline reflects on her resilience, particularly in the face of her breast cancer diagnosis. She shares her mindset of approaching challenges with a strategic plan and optimism, illustrating how her positive outlook has helped her navigate difficult times. This segment reveals the power of resilience and the importance of maintaining hope during life's toughest battles.
"sort of resonate with me more i've got to be honest um i completely agree and i think as a man um there is a ton of education that we need to understand this topic um from the other side of the spectr..."
Facing Breast Cancer: A Journey
In this poignant segment, Jacqueline recounts her journey with breast cancer, detailing her initial diagnosis and the emotional impact on her family. She emphasizes her proactive approach to treatment and her determination to find a solution, showcasing her strength and the brutal realities of her health struggles. This narrative highlights the importance of a positive mindset in overcoming health challenges.
"and interesting those are the conversations we need to be having for sure for sure you um you said that you talked earlier on about how you know hard times shape you and i you know it's clear that fro..."
Finding Opportunity in Adversity
Jacqueline discusses how her battle with cancer has transformed her perspective on life, leading her to prioritize health and female empowerment. She shares her belief in finding opportunities within adversity and how her experiences have shaped her ambitions. This segment illustrates the profound impact of personal challenges on one's outlook and purpose.
"or it wasn't on the scan i then had an operation in the in the july i think it was uh a lumpectomy and i was told i was all clear and that there was a one 0.1 percent chance it would come back because..."
The Power of Optimism
Jacqueline emphasizes the significance of maintaining a bias towards optimism, even in challenging situations. She shares personal anecdotes about empowering her daughter and navigating the pandemic, highlighting how a positive mindset can lead to remarkable achievements. This segment reinforces the idea that optimism can drive success and resilience in both personal and professional realms.
"learning you know when nobody wants to wish this you know serious illnesses or life-threatening illnesses on ourselves but for me i have to find the opportunity in that where's where's the good thing ..."
Navigating Business Challenges
In this segment, Jacqueline reflects on the challenges faced by Ann Summers during the pandemic, including store closures and the need for difficult decisions regarding staff. She discusses the importance of communication and support for her team during tough times, showcasing her leadership style and commitment to her employees. This narrative highlights the complexities of managing a business in crisis.
"oh gosh there's a few answers to that first of all in my personal life the first thing that comes to mind is my daughter so when she was in junior school every morning without fail as she left i my hu..."
Innovative Responses to Crisis
Jacqueline shares how Ann Summers adapted creatively during the pandemic, including a surge in online sales and innovative marketing strategies. She highlights the success of their sales ambassadors and the unique products that resonated with customers during lockdown. This segment illustrates the power of innovation and adaptability in overcoming business challenges.
"but they achieved things i never thought we as a business could achieve i mean our sales ambassadors you know went from 4 000 to 20 000 in three months um because we were doing a fantastic job um i me..."
The Impact of Huel on Health
Jacqueline discusses the transformative effects of Huel on her lifestyle, emphasizing its role in maintaining health and energy. She shares a personal story about a listener's positive experience with Huel, reinforcing the brand's impact on well-being. This segment highlights the importance of nutrition in achieving a healthy lifestyle.
"creative and innovative quick one on this podcast i've spent a lot of time talking about how huel has changed my life especially someone that lives a very fast-paced lifestyle that wants to also be he..."
Starting at Ann Summers
Jacqueline recounts her early career at Ann Summers, detailing her transition from Royal Doulton to the family business. She shares the unique challenges and experiences that shaped her understanding of the retail environment, including her innovative idea for Ann Summers parties. This segment provides insight into her journey and the beginnings of her entrepreneurial spirit.
"getting nutritionally complete in their dietary choices you started working at summers when you were 19. i did yes how did that happen so i was working at royal dalton i had no i had no business exper..."
Breaking Barriers in Business
In this segment, Jacqueline discusses her bold proposal for Ann Summers parties to a board of male executives, highlighting the skepticism she faced. She reflects on the gender biases in the industry and her determination to create a space for women to explore their sexuality. This narrative showcases her pioneering spirit and the challenges of being a female CEO in a male-dominated environment.
"and it was women at the party sort of knew i worked at ann summers and said look why don't you do ann summers parties we want to we'd love to be able to spice up our sex lives but we're we're too emba..."
Facing Resistance and Stereotypes
Gold recounts the challenges she faced when pitching her idea to a board of male executives who doubted women's interest in sex. She describes a pivotal moment when one executive dismissed her concept, which fueled her determination to prove them wrong and innovate in the adult industry.
"we should do and summer's parties i had no business experience by the way just all from the heart and i remember one businessman at the meeting ron coleman he's dead now so i can talk about it he stoo..."
Learning from Customer Feedback
Jacqueline discusses how her lack of business experience forced her to rely on customer feedback, which became a core aspect of Ann Summers' brand identity. She emphasizes that innovation often stems from being unencumbered by conventional wisdom, allowing her to create a unique customer experience.
"areas concentrate the advertising in those areas and it really was self-propagating then later when we decided to right we're ready now to open stores reopen stores with a through a female lens it was..."
The Impact of Naivety in Business
Gold reflects on how her naivety as a young female CEO in the sex industry allowed her to challenge norms and innovate. She contrasts her experience with that of established brands, suggesting that the pandemic forced many companies to adapt and rethink their strategies.
"it's just more of the same yeah and you know as a woman in business i was only 21 i was quietly spoken not how people would expect a business person to be alone if you like in the sex industry as it w..."
Opening Stores Amidst Stigma
Jacqueline shares her experience of opening Ann Summers stores in locations where there was significant stigma attached to adult retail. She recounts the resistance from landlords and the challenges of branding, illustrating her determination to create accessible spaces for women.
"say the pandemic there were positives because it it forced those companies that have done well to do things differently you talked about the phase in your business where you started opening these stor..."
Threats and Triumphs in Dublin
Gold narrates the intense opposition she faced when trying to open a store in Dublin, including receiving a bullet in the mail. She describes the chilling experience and how it motivated her to push forward, ultimately leading to the store's success despite the threats.
"street which admittedly was a bit of a controversial location because it was right opposite the gpo building um and so you know it's where there were you know there was violence and clashes and the du..."
Confronting Opposition on Live TV
Jacqueline recounts her experience on the Late Late Show, where she faced off against a council member opposing her Dublin store. She describes how the audience's support turned the tide in her favor, showcasing the public's desire for empowerment and choice in shopping.
"which was a very chilling thing to say and there was loads of uh negative media because there was all this big hoo-ha about ann summers um going to o'connell street and i'd never done any media before..."
The Reality of Being a Female CEO
Gold discusses the discrimination she faced as a young female CEO in a male-dominated industry. She shares personal anecdotes that highlight the biases and challenges women encounter in business, emphasizing the need for change and recognition of women's capabilities.
"which i think you know for me is great served a writ a writ yeah so we were taken to court we won the court case we got damages uh because they tried to stop us from opening and someone sent you a bul..."
Facing Gender Bias in Business
Jacqueline Gold shares her experiences with gender bias in the workplace, recounting instances where her authority was undermined due to her height and gender. She highlights how assumptions about women in leadership roles persist, illustrating the ongoing challenges female executives face in being taken seriously.
"your colleague if they were a man they would start talking to them so there was that assumption and i think there is a possibility that still goes on now and actually i as you can tell i'm quite i'm o..."
Confronting Sexism on Public Transport
Gold recounts a personal experience of sexism while traveling on a train, where a male passenger questioned her right to sit in first class. This incident underscores the subtle yet pervasive discrimination women encounter in everyday situations, emphasizing the need for continued awareness and change.
"some guy came over and he said i've still got i've still not got my slides i'm not looking at him he said i'm not in half an hour and i've still not got my i said i'm i'm speaking oh and then he just ..."
Invisible Discrimination in the Workplace
Jacqueline discusses the often invisible nature of discrimination that women face in business. She explains how small, compounding decisions over time can create significant barriers, highlighting the importance of recognizing and addressing these subtle forms of bias.
"down but he then carried on and i'm saying you know this is this is sexist how many other how many of these city guys sitting in here if you asked then the guy next to me said who's on the other side ..."
Transforming Workplace Culture
Gold reflects on her efforts to transform the bullying culture at Ann Summers, emphasizing her zero-tolerance approach to harassment. She discusses the importance of creating an open and supportive environment for employees, which was not common in the past.
"that was just me um i read that there was a bullying culture and summers in the early i heard that for me okay yeah yeah yeah sorry i thought you meant doing mine no no no no no no but that you um you..."
The Impact of Business Success
Jacqueline Gold talks about the societal impact of her business, Ann Summers, and how it has contributed to a shift in perceptions around sexuality. She emphasizes that financial success is not just about profit but also about empowering women and fostering a positive cultural change.
"yeah i mean i just don't i get to hear about you know we're small enough that i get to hear about most things and uh that's not something i hear about and if if we did we'd be all over it i asked i un..."
Empowering Women Through Financial Independence
Gold discusses the importance of financial independence for women, sharing how Ann Summers has provided opportunities for women to thrive. She highlights the joy of being able to support top performers during challenging times, reinforcing her commitment to female empowerment.
"financial success and what role has that played in your in the in your life generally as it relates to your fulfillment and everything in between financial success i mean obviously financial success i..."
Celebrating Diversity in Campaigns
Jacqueline shares insights into Ann Summers' recent campaigns that celebrate diversity and inclusivity. She describes how the brand has evolved to represent all women, showcasing models of various backgrounds and body types, which reflects her commitment to broadening the definition of empowerment.
"during lockdown we had women earning thirty thousand we were giving out checks of thirty thousand pounds a month obviously not to everybody but to our top performers i mean it was like who'd have thou..."
Legacy Beyond Financial Success
Gold emphasizes that while financial success is important, her true legacy lies in the empowerment of women. She expresses her desire to create a lasting impact that goes beyond profits, focusing on the societal changes her business has fostered.
"far more important to me that for me female empowerment is is what i stand for and i want to put my stake in the ground and really own it i was thinking though as you talked a little bit about the pan..."
Navigating Business Challenges During the Pandemic
Jacqueline recounts the challenges faced by her business during the COVID-19 pandemic, particularly the shock of store closures announced by the government. She reflects on the uncertainty and lack of support for retailers at that time, highlighting the resilience required to navigate such crises.
"at that stage of furlough schemes of rates holidays um you know there was no mention of deals to be done with landlords or what the future held i i honestly was in shock that day yeah i can't imagine ..."
Maintaining Relationships Amidst Business Struggles
Gold discusses the impact of her business challenges on her personal life and marriage. She shares insights on the emotional support needed during tough times, emphasizing the importance of communication and understanding in maintaining healthy relationships.
"sybil's loan but i think it was 80 guarantee we needed that to be 100 guarantee because there were so many so many um companies were refused credit um because the banks were so scared so that was you ..."
The Emotional Toll of Health Issues
Jacqueline opens up about her health struggles and the emotional challenges they posed for her and her husband. She reflects on the complexities of navigating vulnerability while being perceived as a strong leader, highlighting the need for emotional support during difficult times.
"um with your husband um throughout all of this because i think i need some advice but you know it's interesting as he was asking the question because and i'm definitely not judging here i'm just sayin..."
The IVF Journey: Struggles and Stigmas
Gold shares her personal experience with IVF, discussing the stigma surrounding fertility issues and the emotional toll it can take on individuals and couples. She emphasizes the importance of open conversations about these struggles to reduce stigma and support those facing similar challenges.
"find that difficult but in business when i have business challenges he you know he's remarkably supportive as many of you know i'm in the process of making conscious switches in my life and one of the..."
The Heartbreaking News: A Mother's Struggle
Gold recounts the devastating moment she learned that one of her twins had a severe brain condition during her pregnancy. She reflects on the emotional turmoil of bonding with her child, Alfie, who was born with a life-threatening condition, and the challenges of navigating motherhood under such circumstances.
"process and that experience i'd be incredibly grateful for hmm well obviously it's not just women that struggle it's men as well which i think can be very difficult for some you know for men i think t..."
Building Bonds Amidst Adversity
In this segment, Jacqueline discusses the impact of her son Alfie's condition on her marriage. She shares how the experience initially caused strain but ultimately brought her and her husband closer together, highlighting the importance of support during life's most challenging moments.
"she felt uncomfortable with me it was just a very negative approach and then our fourth so we we had a break for about two years and then decided to go again and this time we went to san francisco and..."
Cherishing Memories: Alfie's Legacy
Jacqueline reflects on the bittersweet memories of her son Alfie, who passed away shortly after birth. She discusses the importance of keeping his memory alive for her daughter, Scarlett, and how they have created a special bond through shared memories and experiences.
"i then found out i was pregnant with twins which was a shark um i didn't want to know what sex they were and at my first scan he just spent a long time on one on one of the babies i didn't really noti..."
The Pain of Loss: A Mother's Perspective
Gold opens up about the profound pain of losing a child and the emotional challenges that accompany such a loss. She shares her feelings of grief and the complexities of bonding with a child who faced significant health challenges from birth.
"at first i found um diffic i found it difficult going to the hospital um i i was in hospital for a week um before i was able to go home um i'd had a cesarean it was a two-hour it was a two-hour journe..."
Empathy Through Experience: Sharing Hardships
In this poignant segment, Jacqueline emphasizes the value of sharing personal hardships to foster empathy and understanding. She acknowledges that many people are unaware of the struggles faced by those dealing with infertility and loss, and she expresses gratitude for the opportunity to share her story.
"that the impact that has on a relationship as well a marriage oh god it's just so many there's so many feelings right you know they say you know it it's ironic that the going through the ivf probably ..."
A Shocking Betrayal: The Nanny Incident
Jacqueline recounts a shocking experience with a nanny who poisoned her food in an attempt to sabotage another employee. She describes the emotional turmoil and fear that followed this betrayal, highlighting the challenges of trust and vulnerability in personal relationships.
"uh glad that you find the confidence to give us that because yeah these are things that you know people are naive to unless they go through them and i think a lot of the things that you've talked abou..."
Confronting Danger: The Aftermath of Poisoning
In this gripping segment, Gold details the immediate aftermath of discovering the poisoning incident. She shares her instinctual reaction, the confrontation with the nanny, and the subsequent legal actions taken to ensure her family's safety.
"and i had a really good relationship with her i liked her she was a lovely girl and you know very reliable etc i also had a lady that used to sort of pop in with and do odd jobs and while i was going ..."
Justice Served: The Nanny's Consequences
Jacqueline discusses the legal repercussions faced by the nanny who poisoned her food. She reflects on the emotional impact of the incident and the importance of holding individuals accountable for their actions, especially when trust is violated.
"you think maybe she acts i don't know maybe she's just used the wrong pot yeah and the second time a few weeks later same thing happened again this time it was salt and i thought there's something wro..."
The Aftermath: Living with Betrayal
In this concluding segment, Gold shares the long-term effects of the poisoning incident on her sense of security and trust. She discusses the emotional scars left by the betrayal and the ongoing challenges of navigating relationships after such a traumatic experience.
"so i didn't know straight away because it wasn't until i'd come to i came to eat it at um lunch time luckily i took quite a large mouthful and the reason i say that is because i don't think i would ha..."
The Poisoning Incident
Jacqueline Gold recounts a traumatic experience involving her nanny, who poisoned her food. She describes the emotional turmoil and vulnerability she felt during the incident, leading her to call the police. The segment highlights the severe consequences of betrayal and the lasting impact of such trauma on trust and safety.
"blurted it out she said okay i did it i don't i don't like the cook i don't like the cook and uh of course i then felt i could do nothing but call the police because this is a woman that is going to e..."
Justice Served?
In this segment, Jacqueline discusses the legal aftermath of the poisoning incident, including the nanny's court appearance and sentencing. She reflects on the inadequacy of the punishment and the emotional scars left behind. This part emphasizes the challenges of seeking justice and the complexities of human relationships.
"nevertheless she was in a trusted position and you can imagine that the sort of trauma i felt for those few hours and actually afterwards because you know you then are questioning whether you can ever..."
Life Lessons from Adversity
Jacqueline shares her reflections on life lessons learned through adversity. She emphasizes the importance of courage, confidence, and the value of being different. This segment serves as a motivational guide for navigating life's challenges and encourages embracing one's uniqueness.
"like you know the things you'd say to your daughter if you were trying to advise her on the potential rollercoaster that life can be as it has been for you i mean i tried i'm somebody who tries to hav..."
The Power of Networking
Jacqueline discusses the significance of networking in business, particularly for women. She contrasts her experiences with those of her husband, highlighting the cultural differences in networking practices. This segment underscores the importance of building connections and recognizing opportunities in every interaction.
"going with that because in america networking is something that people do all the time and in this country at the time i started out it was nowhere near what it is today and i think particularly for w..."
People Are Key to Success
In this segment, Jacqueline reflects on the critical role of people in business success. She shares her realization that success is not solely about individual ability but about the team and culture one creates. This insight emphasizes the importance of collaboration and valuing relationships in achieving business goals.
"yeah i completely agree yeah so um and the people piece that i said to you earlier i wished i had recognized the importance of you know for me you know people are the success of your business and i wi..."
Inspiring Resilience
Jacqueline concludes with a powerful message about resilience and optimism in the face of adversity. She shares her journey as a female CEO and the challenges she faced in a male-dominated industry. This segment serves as an inspiring testament to overcoming obstacles and the importance of maintaining a positive outlook.
"to i'm gonna ask them that question we're not gonna we're not gonna read it out right now but next week's episode i will post them that question so whatever question you wanna write in this book feel ..."