"the CEO of the company you work at now Mercury tweeted uh a few years ago where he basically was very proud of not having any product managers clearly you have product managers today you're a product ..."

"tries to do and often fails if you enjoy this podcast don't forget to subscribe and follow in your favorite podcasting app or YouTube it's the best way to avoid missing future episodes and it helps th..."

"export a CSV to an SFTP folder we see our customers all the time getting stuck with hacks and workarounds and the product teams that we work with don't have to turn down prospects because their system..."

"it's you know split between junior and more experienced PMS but it's about half more than half are senior PMS with uh with managers baked in there somewhere okay and then where do you fit in the timel..."

"do think it's hiring amazing Engineers hiring amazing designers because you're Pro as you scale those are the the people the disciplines that you really need to to build um Your solution in the softwa..."

"you guys do do this thing that's like quite sort of product management but we're not going to call you product managers you're something else yeah and then eventually it's like oh I see there there's ..."

"Matrix and then the other was like it needs to have the work that you do needs to have a positive positive impact on the business in whatever way that is it doesn't have to be a revenue goal or anythi..."

"the future is a written uh element of our interview process we we don't have that yet but I really do think quality and writing demonstrates this ability to go in depth with something and to really pu..."

"senior levels especially at a scaling growing company yeah so what I love about what you talked about is something that basically every company has to reinvent from scratch what is a product manager w..."

"exec team what were the values that you really think are important there's some skill sets that are just like table sticks for pm to have but then there's superpowers that you want to flex into at dif..."

"out to be very preent and important I know we had a lot of questions after yeah yeah um but yeah it's it's just something that kind of shows off your personality shows that you care about some like a ..."

"essentially what you highlighted as bottlenecks your team is starting to get bottlenecked more and more just coming back to that real quick do you you have a sense of just like like it sounds like the..."

"mentioned that we're going to spend a bunch of time on that I know that's what you spent a lot of time on worky and I actually have a post on what is a s need product managers now and you touched on a..."

"kinds of PMs and different flavors of PMS one thing that I I really I feel like um sometimes gets lost in when we talk about oh I've met one pm and they kind of didn't do what I wanted them to do or t..."

"their what's their next what's their goal what's their job to be done kind of an idea and consider like where this the PMS would be that you're hiring for on this um actually a mentor of mine had this..."

"um group and you want to I play tennis you want to play tennis you want to challenge yourself with people that are a little bit better than you and you know bounce that ball back and forth and it's fu..."

"think it was probably uh at Square uh I worked one of the first products that I worked on there was uh invoicing and it was one of those projects that was like it was a hack we project that just did r..."

"speaking of levers that's I was going to highlight just I love the way you describe this as a such a good example of a great product manager skill of just breaking the problem down into these step by ..."

"advocating for quality and helping people understand why it's worth investing in and in particular you've worked on uh in quotes boring boring products banking Finance stuff but have made help make th..."

"compounding interest rates on it there's a couple of things here that I think about as you talk about this one is if there's like a PM at some you know bank that's like oh great we're going to do this..."

"whole other that'll be your our second our your second visit to the podcast this episode is brought to you by air table product Central the unified system that brings your entire product or together i..."

"book a demo that's airtable.com Lenny okay so let's talk about the final big topic that I know you're passionate about and this is what you work on on Mercury which is super cool which is going multip..."

"is a bank everyone still does and so we're in the early days so yeah I'll take this opportunity to make sure that we talk about which products first and then I can go through kind of our lessons learn..."

"going into some of the maybe the biggest lessons learned about going like from one product to multiproduct prob there's probably like two general categories one or the organizational structure is real..."

"this product this business line shows um the path toward success and I think that that point is really important so it's basically every quarter slash two quarters you check in how's this going do you..."

"beginning uh well so I think uh seaing that it just required like we were going after a completely different Market we were going after a different base and having another banking solution while we st..."

"off to the side yes I think there's um that that kind of hits that culture that needed to be instilled into this organization too because we're going to be a zero to one team and we're going to have t..."

"Obsession needs to also be anchored back into does it work for your business like just because a customer wants it I mean they probably want free products that doesn't work for what we're going to be ..."

"example we'll link to the modon episode folks that want to check it out and then one very tactical question how do your teams find customers to talk to and organize that is there anything operationall..."

"okay cool and then uh what does RM stand for by the way oh sorry sorry uh relationship managers or sales te Okay cool so like account manager yes awesome okay I'm going to come back to where we were I..."

"two kind of some attributes you look for is can't have you Dr risk that like basically you're already seeing there's a need here from kind of a baby feature of that product and then do you have a dist..."

"make sure that people feel good about it we're not overcharging customers that are too small and don't want to pay and we're really focusing on the customers that need that extra you know the the heft..."

"be helpful to people I'm also curious if there's any missteps you've had along the way uh either at block or Mercury of building something just failed which I imagine well one one other learning that ..."

"uh along the way so far I think we've had 90 plus alums across our 11 batches and I think 65% or 70% of them have raised Venture funding now because of our programming I think we have a total of like ..."

"ready ready all right here we go first question what are two or three books that you find yourself recommending most to other people I got this book recently called vectors uh aphorisms and aphorisms ..."

"people love fiction recommendations so I'm glad you threw those out the intergame of tennis I know I read I think half of it and then I some for some reason stopped but uh it's important to note it's ..."

"they don't talk about it I don't know why they don't Market these things better but like um I I'm behind on these uh second Seasons but like shrinking or bad sisters slow horses was great s a bunch ye..."

"coming so fast just so true and it started singing in La now too it's gonna be fun yeah can't wait for them I live North of San Francisco and so I can't wait for them to be able to get on the freeway ..."

"love that it's includes both be like creating moments of happiness and joy for yourself but also for other people it's a nice balance of those two makes me think about Canan banister was just on the T..."

"folks that want to raise money and maybe have rohini as an investor here's your lesson of what she looks for I love you they you share that uh two final questions working folks find you online if they..."