
49 segments available
We discuss: * what it takes to process $1 trillion/year * how to build multi-decade APIs, companies, and relationships * what's next for Stripe (increasing the GDP of the internet is quite an open ended prompt, and the Collison brothers are just getting started). Plus the amazing stuff they're doing at Arc Institute, the financial infrastructure for AI agents, playing devil's advocate against progress studies, and much more. 𝐄𝐏𝐈𝐒𝐎𝐃𝐄 𝐋𝐈𝐍𝐊𝐒 * Transcript: https://www.dwarkeshpatel.com/p/patrick-collison * Apple Podcasts: https://podcasts.apple.com/us/podcast/patrick-collison-stripe-ceo-craft-beauty-the-future/id1516093381?i=1000646268840 * Spotify: https://open.spotify.com/episode/0CN45zb7saXUjlVuUtmbEZ?si=kHwGCph2Sg2M9w5HSglzGw * Follow me on Twitter: https://twitter.com/dwarkesh_sp 𝐓𝐈𝐌𝐄𝐒𝐓𝐀𝐌𝐏𝐒 00:00:00 - Advice for 20-30 year olds 00:12:58 - Progress studies 00:23:07 - Arc Institute 00:35:13 - AI & Fast Grants 00:44:32 - Stripe history 00:56:30 - Stripe Climate 01:02:25 - Beauty & APIs 01:12:37 - Financial innards 01:29:02 - Stripe culture & future 01:42:42 - Virtues of big businesses 01:52:27 - John
Patrick Collison shares his evolving perspective on whether young people in their 20s should move to San Francisco. He emphasizes the importance of deep expertise and technical knowledge over the entrepreneurial culture that the city promotes. Collison reflects on historical figures like Herb Boyer, who achieved groundbreaking work after years of study, suggesting that the current cultural narrative may undervalue such paths.
"Today I have the pleasure of speaking with Patrick Collison, CEO of Stripe. Patrick, first question. You have an excellent compilation of advice on your blog for people 10 to 20. You say there, th..."
Collison discusses the critical role of mentorship in scientific careers, referencing the book 'Apprentice to Genius.' He highlights how successful scientists learn about problem selection and high standards through their mentors. This segment underscores the need for young scientists to seek environments where they can experience high standards and learn from established experts.
"But there's a strange emphasis placed on entrepreneurship in San Francisco, that should not be people's only fixation. What I like about this and what I admire about you is that you have this sen..."
In this segment, Collison critiques the reliance on financial metrics to measure success in scientific research, particularly in the context of NIH funding. He argues that simply increasing funding does not guarantee better outcomes and emphasizes the need to understand the underlying constraints that affect research productivity. Collison advocates for a more nuanced approach to evaluating scientific progress.
"Another thing the book talks about is learning about high standards and what they actually are. When I talk to people in other domains, I hear very frequently, that when they worked with X perso..."
Collison introduces the Arc Institute and its mission to transform biomedical research. He outlines how Arc differs from traditional academic structures by allowing scientists to pursue curiosity-driven research and providing in-house infrastructure. This segment highlights the importance of fostering diverse research models to enhance innovation and address the limitations of the current academic ecosystem.
""OK, well, it's overdetermined, and that's just how countries work." But you can look at other countries, where it's manifestly not the case. What is it that's weird and special about the US? The..."
Collison discusses the challenges faced by researchers in securing funding for innovative projects. He reflects on notable cases where groundbreaking research was initially rejected by traditional funding bodies, illustrating the importance of alternative funding models in advancing scientific discovery.
"that's really exciting about the discovery, that we mentioned, that came out yesterday, this new bridge editing technology, is: that work was led by one of senior scientists, who had finished hi..."
This segment focuses on the potential of CRISPR technology not only for therapeutic applications but also as a tool for scientific discovery. Collison explains how CRISPR can be used to explore genetic interactions and understand complex diseases, paving the way for future breakthroughs.
"When we think forward 10 or 20 years, this specific line of research, where you understand the effects of the genetic architecture on different traits, and you can edit, invert, insert the DNA a..."
Collison delves into the complexities of diseases like Alzheimer's and cancer, discussing how functional genomics can illuminate genetic factors contributing to these conditions. He emphasizes the need for innovative approaches to unravel the genetic architecture of complex diseases.
"That's really compelling, because a lot of diseases are "complex" in the field's jargon. Yes, they're complex in the colloquial sense, but they're specifically complex in that they're not infect..."
In this segment, Collison addresses the dual-use risks associated with biotechnology. He argues that while the potential for misuse exists, the focus should be on advancing scientific capabilities to tackle existing health challenges, which may also mitigate future risks.
"what we're really excited about from a functional genomics standpoint. There's an AI angle as well that we could talk about if you want. How do you think about the dual use possibilities of biote..."
Collison reflects on lessons learned from the COVID-19 pandemic, emphasizing the need for adaptable systems and competent individuals who can respond effectively to crises. He suggests that the adaptability premium will increase in importance over the coming decade.
"There are a lot of biological problems that we don't know how to solve today. In that respect, if one were to do what you're proposing and try to advance the defensive side of this, I don't know..."
Collison shares insights on the Fast Grants initiative, highlighting its effectiveness compared to traditional funding mechanisms during the pandemic. He discusses the need for organizations to reflect on their processes and adapt to improve responsiveness in future crises.
"Yeah. With that in mind, I know you already have a couple of day jobs, but I feel like something similar to fast grants, when the time comes down to it, should be there. You'd be one of the top ..."
In this segment, Collison explores the evolving financial infrastructure necessary for AI agents. He discusses the implications of automated transactions and the legal considerations surrounding AI autonomy in financial services, hinting at a future where AI plays a significant role in economic transactions.
"I think you're being too humble. Staying on Fast Grants, now we have the retrospective of how effective the fast grants recipients were, compared to the other grants that were given out by, let'..."
Collison reflects on the historical context of payment solutions, discussing how Stripe emerged in a landscape filled with existing payment companies. He questions why innovation in this space took time and emphasizes the potential for improvement in various sectors.
"as the responsibility of the owner? Is there any degree of independence granted? How does liability work? Which rails are best suited? What kind of transaction velocities are we talking about he..."
Exploring the idea of cultural moats, Collison argues that a deep understanding of their domain and a commitment to solving problems are key to Stripe's success. He emphasizes the importance of maintaining alignment with the organization's original goals over time.
"not only does Stripe exist, but there are lots of others. There's a whole fintech ecosystem today, right? It gets down to deep questions of: "What is the binding constraint on the number of effect..."
Collison addresses the challenges organizations face in maintaining their original mission and competence over generations. He discusses how changes in leadership and personnel can lead to misalignment with the founding goals of the organization.
"what is Stripe's mode in that context? Does that make you think differently about Stripe's mode? Yes, I do think that one can have organizational and cultural moats. Maybe this contradicts what I..."
In this segment, Collison considers examples of institutions that have successfully maintained their original mission over decades or centuries. He discusses the influence of shareholder capitalism on organizational longevity and the implications for innovation.
"most organizations, when they start out, are actually trying to achieve their stated goals. Somebody started the organization for a reason and probably it was for the stated reason. But then ove..."
Collison highlights the role of non-profit foundations in Europe, using examples like Novo Nordisk and Maersk. He explains how these organizations embed their missions into their constitutions, potentially influencing their long-term success and innovation.
"I think it is, but I'm a biased observer. I think it would be, that people at Stripe really care about solving the problems that we say we are trying to solve. Yeah, the point about the misalignme..."
Discussing the dynamics of corporate missions, Collison reflects on how organizations can be influenced by their market environments. He raises questions about the balance between corporate interests and societal benefits in the context of innovation.
"At the same time, if you look at Europe or places like Denmark, because of the tax code there, a lot of organizations are either controlled or substantially held by non-profit foundations. For e..."
Collison examines how the structure of organizations in the U.S. affects their longevity and effectiveness. He discusses the implications of shareholder capitalism and how it may influence the duration and success of corporations.
"the fact that they made one of the most remarkable pharmacological discoveries of the last 20 years: GLP-1 agonists? – Plausibly. These questions of “Why is it that the median age of organizations..."
In this segment, Collison draws parallels between Stripe's mission and global trade models. He discusses how Stripe aims to facilitate competition across borders and the implications of this for innovation and efficiency.
"somewhat dependent on the way we've chosen to organize large corporations in the US today. The thing you're mentioning about this firm seems very similar to the export-led growth in Asia. Totally...."
Collison explores the potential benefits of activist trade policies in specific sectors. He discusses the historical context of trade barriers and their implications for innovation and market dynamics.
"tariffs and trade barriers. The history associated with them is checkered at best. Look, it's possible that if you have a specific sector where you have clear goals, a credible path to actually ..."
Collison introduces Stripe Climate and the concept of advanced market commitments (AMCs) to support carbon removal initiatives. He explains how Stripe's involvement has catalyzed the growth of the carbon removal sector.
"much as Stripe aggregates more and more global demand, it seems too self-aggrandizing to call it “The theory of Stripe", but some vague hunch in Stripe is that this aggregation of demand can hav..."
Discussing the impact of Stripe's Frontier initiative, Collison shares insights on how their commitment to carbon removal has influenced the creation of new companies in the sector. He highlights the significance of inducement effects in fostering innovation.
"inspired by the first AMC, which was a pre-commitment to purchase vaccines for developing world's countries for diseases that were market failures, where either pharma companies hadn't pursued t..."
Collison contemplates the potential for advanced market commitments in other fields, particularly in biomedicine. He discusses the challenges of funding socially beneficial innovations that lack patent protection.
"instrument of moving forward the tech? That's a good question. We've been having that discussion internally. It's not that we plan on doing it ourselves necessarily, but I'm wondering: "Are there..."
In this segment, Collison reflects on the balance between craft, beauty, and scale in successful companies. He discusses how organizations can appreciate craftsmanship while also pursuing growth and efficiency.
"a few papers that suggest that maybe tumors will selectively take up mannose rather than glucose, but they won't actually metabolize it properly and they'll just die. Maybe this could be an effe..."
Collison emphasizes the significance of aesthetics in business, noting that even in B2B contexts, customers value the aesthetic qualities of products. He discusses the challenges of managing aesthetics within organizations.
"but you also appreciate the power of scale and growth. And speed. Oh, interesting. Is there a type of craft that is just not amenable to speed, growth, scale? If you think of a Japanese chef, h..."
Collison explores the tension between craftsmanship and market demands, questioning whether certain crafts can compete in a fast-paced market. He highlights examples of companies that successfully blend craft with scale.
"including this. Obviously, there's Apple. TSMC is not the Japanese sushi chef you mentioned, but it's the TSMC chip sushi chef in Taiwan. They have so much tacit knowledge and difficult to trans..."
In this segment, Collison discusses the relationship between interface and implementation in technology products. He argues that for Stripe, the architecture is as important as the user interface, emphasizing the need for a seamless experience.
"On an intuitive level, people know that that's true. But it's difficult to manage that at an organizational level, where there isn't a P&L associated with it, and if you're screwing it up, you d..."
Collison compares Stripe to Mathematica, suggesting that Stripe provides a comprehensive framework for businesses to model their financial operations. He discusses the importance of architecture in delivering value to customers.
"take the practice of the work super seriously. What kind of beauty or craft or simplicity is more important— interface or implementation?There's famously that essay that Unix is successful becaus..."
Collison reflects on the critical nature of API design and its long-term implications for platforms. He notes that well-designed APIs can endure for decades, influencing the success of various applications built on top of them. By examining historical examples like Unix and Mathematica, he underscores the importance of considering future compatibility and the potential impact of design decisions on the longevity of technology.
"That's a really interesting analogy. Although, if you think of Mathematica, the entry that that's giving you to, is just the platonic objects of math, whereas for you guys, the entry is to Visa ..."
In this segment, Collison discusses the challenges of maintaining backward compatibility in API design. He emphasizes the need for foresight in creating APIs that can adapt to future changes while still serving current needs. This approach is crucial for ensuring that businesses can rely on Stripe's infrastructure for years to come, highlighting the balance between innovation and stability in technology.
"decades, even in the face of what are otherwise frenzied evolutions in everything around it. Unix is another example of this. Yes, Unix has tons of shortcomings, but the architecture has worked n..."
Collison explores the historical context of payment systems, particularly focusing on the role of Visa and MasterCard in shaping modern financial transactions. He discusses how these networks have evolved to meet various consumer needs and the implications of their architecture on global commerce. This segment provides insight into the foundational elements that have enabled the growth of digital payments.
"Is Visa an example of this? One might even say, that one of the downsides of being able to use implementation for many decades in the future is, even if it's self-sustainable and you have this e..."
In this segment, Collison delves into the concept of interchange fees and their role in the payment ecosystem. He explains how these fees incentivize customer acquisition and support the infrastructure of credit systems. By comparing different international payment landscapes, he highlights the complexities and benefits of interchange, providing a nuanced view of its significance in the financial industry.
"interchange cost equation, in the sense that we're giving away the interchange revenue to other companies. So I don't think I'm structurally biased in favor of interchange, and yet, I will say i..."
Collison discusses the ongoing evolution of payment systems, particularly the rise of central bank digital currencies and their potential to reshape financial transactions. He highlights examples from various countries that are reinventing their payment infrastructures, emphasizing the importance of adapting to new technologies and consumer needs. This segment illustrates the dynamic nature of the financial landscape and the opportunities for innovation.
"possible. I'm not saying they're perfect, that one can't make critiques, but I'm most interested in critiques from people who've really studied the ecosystems of other countries, because it's easy..."
In this segment, Collison addresses the complexities of global tax regulations as they pertain to online businesses. He explains how jurisdictions are increasingly imposing sales taxes on digital transactions, creating challenges for businesses operating across borders. This discussion highlights the need for companies to adapt to evolving tax laws and the implications for international commerce.
"As we think about these ad valorem fees and figures, the place where there's even more change at the moment that we find ourselves thinking more about is the changing structure of global tax. Th..."
Collison reflects on Stripe's mission to facilitate economic activity on the internet. He discusses how Stripe aims to empower businesses by simplifying payment processing and enabling new revenue streams. This segment emphasizes the broader impact of Stripe's services on the global economy and the potential for driving innovation and growth in various sectors.
"This is the thing we're always interested in. When we talk about growing the GDP of the internet, it's not like: "Get the existing GDP onto our rails", — it's sort of: "Where on the margin can w..."
In this segment, Collison outlines Stripe's vision for the future of financial orchestration, emphasizing the need for seamless integration across various financial systems. He discusses the importance of creating a comprehensive ecosystem that supports businesses in managing their finances effectively. This vision highlights Stripe's commitment to enhancing the capabilities of existing financial infrastructures.
"of us and we thought that we could make this superior payments API. For the vast majority of its history, Stripe has attracted people who are drawn to unglamorous infrastructure challenges and p..."
Collison concludes by discussing the writing culture at Stripe and its benefits for both employees and customers. He emphasizes the importance of clear communication in fostering collaboration and innovation within the company. This segment highlights how a strong writing culture can enhance organizational effectiveness and contribute to Stripe's overall success.
"from the beginning, where there were lots of companies, when Stripe started out, that were trying to do their own thing and go their own way, whereas our belief was: you get these classic Metcal..."
Collison draws parallels between oral and textual cultures, explaining how the rigidity of written knowledge fosters scientific progress. He discusses the implications for collaboration and consistency within organizations, emphasizing the need for a balance between different forms of communication.
"writing culture for the benefit of the writer or the reader? It can be both. But which one is the more so? There are really considerable benefits on both sides, because for the reader, it's not ju..."
Collison addresses the potential productivity gains from AI in organizations with strong writing cultures. He discusses the challenges of integrating AI into workflows and the importance of having a well-defined corpus of knowledge for effective AI utilization.
"There's some version of that organizationally, and I'm not drawing a precise parallel, but there are analogous dynamics, where the nature of oral cultures and textual cultures are just quite dif..."
In this segment, Collison explains Stripe's development of internal tools for integrating large language models (LLMs) into production services. He highlights the collaborative benefits of sharing prompts and the importance of having a central system for managing LLM access and performance.
"Tell me about the internal LLM you built. Oh, we didn't build an internal LLM, we built an internal LLM tool for making it very easy for people to integrate LLMs into production services, but als..."
Collison discusses the critical responsibility Stripe has in maintaining uptime and reliability for its services, given its significant role in the global economy. He outlines the company's strategies for fast iteration and development cycles while minimizing outages.
"because humans, intentions, identities are analog — all these things have some degree of uncertainty around them and some noise. But then transactions are digital, right? And we often find in thes..."
Collison critiques the tech industry's cultural bias towards spontaneity over operational excellence. He emphasizes the importance of defining goals, measuring performance, and implementing processes to ensure reliability and quality in service delivery.
"cycles: it'll ship in the next release in a month and that kind of thinking. Developers also hate being paged at 2 AM for incidents. So, given the criticality of the businesses that we serve, wh..."
Collison shares insights on how Stripe approaches its mission with seriousness and commitment. He discusses the importance of measuring customer satisfaction and maintaining high-quality experience journeys for developers and users alike.
"None of this sounds like rocket science, but defining what it is, that we care about, and then building automated measuring systems to measure to what degree it's happening in practice, to then ..."
In this segment, Collison explores the future growth potential for Stripe, discussing how it can continue to expand within the internet economy. He highlights the low-hanging fruit in optimizing business processes and the importance of addressing fundamental questions about business growth.
"A few more Stripe questions. One percent of global GDP is such a staggering number. When you think about where further growth for Stripe comes from, does it come from the internet economy expand..."
Collison argues for the value of supporting established businesses alongside startups. He explains how significant innovation often comes from incumbents and emphasizes the need to recognize their contributions to the economy.
"Why is it that when you start the merch store, why does it have X level of buyers rather than 2X? I think those remain fruitful questions. We haven't optimized the meta system of business to any ..."
In this segment, Collison explains how established businesses approach innovation when migrating to Stripe. He outlines two main patterns: launching new products or adapting existing ones to reach new markets. This approach not only enhances consumer surplus but also signals valuable economic shifts, showcasing the dynamic nature of established firms.
"this, big business is underrated. If you look at the survey data, people tend to have very positive sentiments not only towards startups, but towards small business as a class. Even though they ..."
Collison discusses the critical role that large companies play in research and development, particularly in driving incremental improvements over time. He emphasizes that big tech firms are uniquely positioned to invest heavily in R&D, which is essential for addressing significant societal challenges and advancing technology.
"As I take stock of the businesses, the enterprises that are in the process of migrating to Stripe or that did so over the last year, whether it's the large retailers, global manufacturing firms or..."
Reflecting on his collaborations, Collison shares insights about the importance of working closely with trusted partners. He highlights how enduring relationships, like his partnership with John, enhance the effectiveness of their ventures. This segment underscores the personal and professional fulfillment derived from collaborative efforts in business.
"Can I ask about John for a second? Sure. You guys recently published Poor Charlie's Almanac and subsequently, Charlie Munger has passed away. Did Munger ever comment on your relationship and if o..."
In the concluding remarks, Collison expresses gratitude for the discussion and encourages listeners to share the podcast. This segment serves as a reminder of the value of community and connection in spreading ideas and insights from the conversation.
"Patrick, I think that's a great place to leave it. Thank you so much for coming on the podcast. Thank you. Hey, everybody! I hope you enjoyed that episode. As always, the most helpful thing you ca..."