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When to invest in new acquisition channels | Adam Grenier (Uber, MasterClass)

When to invest in new acquisition channels | Adam Grenier (Uber, MasterClass)

48 segments available

Adam Grenier is the former Head of Growth Marketing and Innovation at Uber, where he helped build Uber’s growth infrastructure from the ground up. He is also the former VP of Product and Marketing at Lambda School, and former VP of Marketing at MasterClass. These days, Adam is a growth and marketing advisor to many companies, as well as a teacher through Reforge. In today’s episode, Adam shares how to determine whether a new channel is worth exploring, the rise of the growth CMO, and how improv classes can improve team bonding and create a more positive, “yes” culture. He also speaks candidly about his own struggles with burnout and depression and shares some incredible tools that have helped him along the way. Find the full transcript here: https://www.lennysnewsletter.com/p/when-to-invest-in-new-acquisition — Where to find Adam Grenier: • Twitter: https://twitter.com/AKGrenier • LinkedIn: https://www.linkedin.com/in/akgrenier/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • Twitter: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — Thank you to our wonderful sponsors for making this episode possible: • Whimsical: https://whimsical.com/lenny • Coda: http://coda.io/lenny • Amplitude: https://amplitude.com/ — Referenced: • OOT: https://en.wikipedia.org/wiki/Over-the-top_media_service • Grin: https://grin.co/ • Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers: https://www.amazon.com/Crossing-Chasm-Marketing-High-Tech-Mainstream/dp/0060517123 •Hacking Marketing: Agile Practices to Make Marketing Smarter, Faster, and More Innovative: https://www.amazon.com/Hacking-Marketing-Practices-Smarter-Innovative/dp/1119183170 • Adam’s twitter thread about burnout: https://twitter.com/akgrenier/status/1285275433282359296 •Why Buddhism is True: https://www.amazon.com/Why-Buddhism-True-Philosophy-Enlightenment/dp/1439195455 — In this episode, we cover: (00:00) Adam’s background (05:34) How improv can improve creativity and collaboration (13:09) What we’ll cover in this episode (13:52) Determining when an acquisition channel is a good match (25:38) Advice for how long to test a new channel (30:11) Emerging platforms that are worth exploring (36:53) Influencer marketing tools (37:55) When to broaden your audience (41:22) What is a Growth CMO? (49:36) Why marketing leaders should learn product development (51:32) Red flags that your CMO isn’t a good fit (55:33) Dealing with depression and burnout (1:03:00) Tools to help you through difficult times (1:05:20) Signs you’re facing burnout (1:07:15) What’s next for Adam — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Segments Timeline

1
0:00 - 0:34
0:34 duration139 words

Reassessing Product-Market Fit

Adam Grenier emphasizes the importance of reassessing product-market fit in light of economic changes. He advises businesses to start from the assumption that they no longer have product-market fit, as the market landscape has shifted. This segment highlights the need for businesses to adapt their marketing strategies to align with a new customer base.

"one of the biggest pieces of advice I'm giving to people that are like how should we adjust our marketing with the economic changes and things like that I was like start by assuming you no longer have..."

2
0:34 - 1:41
1:07 duration216 words

Adam Grenier's Impressive Career

In this segment, Lenny introduces Adam Grenier, detailing his impressive career trajectory from Head of Growth Marketing at Uber to VP of Marketing at MasterClass. Adam shares insights into his current role as a growth and marketing advisor, setting the stage for a discussion on acquisition channels and the growth CMO role.

"welcome to Lenny's podcast I'm Lenny and my goal here is to help you get better at the craft of building and growing products I interview world-class product leaders and growth experts to learn from t..."

3
1:41 - 2:15
0:34 duration88 words

The Power of Improv in Business

Adam discusses his passion for improv and how it has influenced his professional life. He explains how improv skills, such as adaptability and teamwork, can enhance creativity and collaboration in the workplace. This segment underscores the value of embracing change and fostering a positive culture through improv.

"you to hear this episode and so with that I bring you Adam grineer this episode is brought to you by Whimsical when I asked product managers and designers on Twitter what software they use most Whimsi..."

4
2:15 - 3:00
0:44 duration126 words

Key Lessons from Improv

In this segment, Adam shares key lessons from improv that can be applied to business. He highlights the 'yes, and' principle, which encourages building on ideas rather than shutting them down. Adam also discusses the importance of providing specific details to enhance communication and collaboration within teams.

"includes thousands of built-in icons and a rich library of templates see why product teams at leading companies call Whimsical a game changer visit whimsical.com Lenny to have my own templates added t..."

5
3:00 - 4:01
1:01 duration168 words

Improv for Team Bonding

Adam reflects on how improv can serve as a valuable team bonding activity. He shares experiences from his time at Airbnb, where improv exercises helped foster collaboration among product managers. This segment emphasizes the benefits of using creative activities to strengthen team dynamics and improve workplace relationships.

"very podcast over the years I've seen Coda evolve from being a tool that makes teams more productive to one that also helps bring the best practices across the tech industry to life with an incredibly..."

6
4:01 - 5:34
1:32 duration310 words

Navigating Emerging Acquisition Channels

Adam introduces the topic of emerging acquisition channels, such as TikTok and VR. He discusses how companies can determine when to invest in these new platforms and the importance of testing them effectively. This segment sets the foundation for a deeper exploration of growth strategies in the digital landscape.

"Adam welcome to the podcast thank you thanks for having me it's my pleasure I'm really excited to chat so I'm going to give a very brief overview of your very impressive career and just let me know if..."

7
5:34 - 6:50
1:16 duration263 words

The Role of the Growth CMO

In this segment, Adam explains the emerging role of the Growth CMO, a position he has helped pioneer. He discusses the responsibilities and skills required for this role, highlighting its significance in today's fast-paced marketing environment. This segment provides insights into how marketing leadership is evolving.

"speaking of uh moving and adjusting and and iterating I know you're big into improv and how like how serious are you about improv yeah good question serious in the sense that I've like done it for a v..."

8
6:50 - 8:00
1:10 duration254 words

Real Talk on Burnout

Adam opens up about the challenges of burnout and depression in the tech industry. He shares personal experiences and the impact of mental health on productivity and creativity. This candid discussion sheds light on the importance of addressing mental health issues in the workplace.

"at your work yeah so I think like generally the whole Suite of skills that you develop in improv are are pretty applicable right because you're getting comfortable on your feet with change with teamwo..."

9
8:00 - 9:00
1:00 duration205 words

Tools for Managing Mental Health

In this segment, Adam shares tools and strategies that have helped him manage burnout and maintain mental well-being. He emphasizes the importance of self-care and seeking support, providing valuable insights for listeners facing similar challenges in their professional lives.

"is less known um or talked about is is the gift of details and so in in a scene if you give somebody like really specific details about something like it gives like so much more meat to be able to wor..."

10
9:00 - 10:00
1:00 duration204 words

Recognizing Signs of Burnout

Adam discusses the signs of burnout and how to recognize them early. He provides practical advice for individuals and leaders to identify when burnout is affecting performance and well-being. This segment serves as a crucial reminder of the importance of mental health awareness in the workplace.

"business world to use masterclass for instance if I say like yeah Master Class we've got this way to build content that is both entertainment and education like that's interesting right but if I say w..."

11
10:00 - 11:00
1:00 duration212 words

What's Next for Adam

In the closing segment, Adam shares his thoughts on future endeavors and what lies ahead in his career. He reflects on the lessons learned throughout his journey and expresses excitement for new opportunities. This segment wraps up the conversation with a forward-looking perspective.

"literally say it I think one of the areas that I found it to be valuable is when you've got like cross-functional work so obviously like at Uber we dealt with City teams a lot and so a lot of the time..."

12
12:02 - 13:11
1:09 duration268 words

The Power of Improv for Team Growth

Adam Grenier discusses the benefits of improv classes for enhancing creativity and collaboration within teams. He emphasizes the importance of being open about personal development goals and encourages team members to hold each other accountable, fostering a culture of support and innovation.

"out of our skin and things like that so I I do think everybody should take improv classes I think it's also something with a lot of goals or skills that you want to develop I think being really public..."

13
13:11 - 13:52
0:40 duration140 words

Navigating New Acquisition Channels

In this segment, Adam introduces the concept of exploring new acquisition channels, such as TikTok and Clubhouse. He outlines the importance of understanding the growth S-curve and how companies should seek new channels to maintain overall growth as existing channels begin to plateau.

"improv the whole time there's kind of we could if you want to we could let's just throw me away let's let's go no we don't do that so there's basically three things I really wanted to chat about with ..."

14
13:52 - 15:03
1:11 duration240 words

Framework for Evaluating Channels

Adam shares a framework for evaluating emerging acquisition channels, focusing on the overlap between customer needs, company goals, and the strengths of the channel. He uses Spotify's potential engagement with Clubhouse as a case study to illustrate how to assess channel viability.

"to start with in the first topic if you think about just every company essentially goes through this kind of s-curve of growth they start slow they find something that's kind of working then hopefully..."

15
15:03 - 16:26
1:22 duration254 words

Understanding Channel Strengths

This segment delves into the importance of understanding the strengths of different channels. Adam contrasts the audio-first nature of Clubhouse with the visual focus of Paparazzi, highlighting how alignment with company goals can determine whether a channel is worth pursuing.

"does like really well so the example I've used in the past is you know Spotify in the moment of like things like Clubhouse and Paparazzi and stuff like that becoming really popular well for Spotify yo..."

16
16:26 - 18:01
1:35 duration315 words

Channel DNA and Growth Trajectories

Adam explains the concept of 'channel DNA' and how it relates to a platform's growth trajectory. He discusses the risks associated with investing in early-stage channels like Clubhouse compared to more established platforms like TikTok, emphasizing the need for careful consideration before committing resources.

"anything like that and so it's like yeah even though Paparazzi might have like become the best biggest Channel ever like is that the thing you should be putting your time into it would be like a yello..."

17
18:01 - 19:02
1:01 duration187 words

Monetization Strategies and Partnerships

In this segment, Adam discusses the significance of understanding a channel's monetization strategy. He shares insights on how aligning business goals with a channel's monetization can enhance collaboration and lead to successful partnerships, using Facebook's early mobile ads as an example.

"like please just stop I don't you know I I don't need a a notion Clubhouse channel this week like there just isn't like and maybe there is maybe there's a world to do that but I think that's that's ki..."

18
19:02 - 20:43
1:41 duration313 words

Assessing Your Company's Risk Profile

Adam emphasizes the importance of evaluating your company's risk profile when considering new channels. He discusses the challenges of being a first mover in untested waters and the need for adequate resources and support to explore emerging channels effectively.

"business needs the the second is the channel DNA and so um this is looking at things like where you know where are they in their their trajectory so Clubhouse is actually a perfect example because in ..."

19
20:43 - 25:39
4:56 duration1028 words

Building a Solid Channel Mix

This segment focuses on the necessity of having a solid foundation in existing channels before venturing into new ones. Adam advises companies to ensure they have a successful channel mix, like Google and Facebook, before investing in emerging channels to maximize growth potential.

"because of notifications on Facebook which was one of their early like features which allowed basically anybody that took any action on Zynga it would post on everybody else's page that like you got 1..."

20
25:39 - 26:16
0:36 duration137 words

Testing New Channels Effectively

Adam provides guidance on how to test new acquisition channels effectively. He suggests that the strength of the channel and the company's current capabilities should dictate the level of investment and resources allocated to testing, ensuring a balanced approach to exploration.

"what advice do you have or can you give to Founders teams that are trying to test one of these in terms of just like how to how to run these tests like how much time should they spend would you say wh..."

21
27:00 - 28:14
1:14 duration243 words

Setting Timeframes for Channel Testing

Adam Grenier shares his recommendations on the timeframe for testing new marketing channels. He suggests that anything beyond a quarter without clear positive signals should be reconsidered. Adam emphasizes the need for qualitative assessments and the importance of not letting testing bleed into prolonged periods without results.

"generally speaking I think keeping it minimum at first is my like typical recommendation I had another guest Yuri who I think you know from a former grammarly and he made a really good point that it's..."

22
28:14 - 29:14
1:00 duration232 words

Identifying Success Metrics for New Channels

In this segment, Adam discusses how to define success metrics for new acquisition channels. He explains the importance of setting clear expectations for what success looks like, whether it’s engagement metrics or growth in audience size. Adam highlights the need for qualitative indicators to gauge progress in channels like Clubhouse and TikTok.

"right versus if it's like oh I want to put text ads in podcasts like listings or something like that actually great I can like I can do that by myself you know like at midnight and it's not distractin..."

23
29:14 - 30:53
1:39 duration362 words

Emerging Platforms Worth Exploring

Adam Grenier identifies several emerging platforms that marketers should consider experimenting with. He discusses the potential of OTT (Over-the-Top) media services and influencer marketing, emphasizing their trackability and granularity. Adam also touches on the evolving landscape of VR and its potential for future marketing strategies.

"like I would you know put it back on ice for a while cool and to your point you're not going to see any like statistically significant answers is the thing you look for just like is it like you know w..."

24
30:53 - 32:10
1:17 duration244 words

The Power of Influencer Marketing

In this segment, Adam explores the growing significance of influencer marketing. He compares it to early Facebook advertising, highlighting the potential for hyper-targeted campaigns. Adam discusses the challenges and opportunities in influencer marketing, emphasizing the need for relationship management and the evolving technology in this space.

"for me to call that an emerging Channel because it's been around forever it's just there's more of it and there's the tools and services around it are way better now than they were four years ago and ..."

25
32:10 - 34:00
1:49 duration366 words

Podcast Advertising: A Unique Approach

Adam Grenier shares his perspective on podcast advertising, suggesting that it should be approached similarly to radio advertising. He discusses the importance of finding the right programs and creating personal, engaging ads that resonate with audiences. Adam also notes the challenges of scaling podcast ads compared to traditional digital channels.

"Facebook and Google are getting Less open about at the same time I think VR is a really interesting in the way that mobile was interesting before like iPhone 3 right where it was like if you've got a ..."

26
34:00 - 35:01
1:01 duration199 words

Evaluating the Success of Emerging Channels

In this segment, Adam discusses the likelihood of success with emerging channels. He emphasizes that while new channels can be game-changers, they often require careful evaluation and may not yield immediate results. Adam shares insights on the importance of adapting existing strategies to leverage new opportunities effectively.

"Googles and Facebooks of the world QR mid-roll ad I'm excited to chat with my friend John Cutler from podcast sponsor amplitude hey John hey Lenny excited to be here John give us a behind the scenes a..."

27
35:52 - 37:01
1:08 duration253 words

Navigating New Acquisition Channels

Adam Grenier discusses the challenges and opportunities of exploring new acquisition channels, particularly in the context of mobile advertising. He reflects on the evolving landscape of marketing channels and the importance of testing new ideas while acknowledging the risks involved with emerging platforms.

"like podcasting suggested for a long time and now we're finally getting to a spot where like it's like like it's it feels scalable the other is like exist testing channels that introduce something bra..."

28
37:01 - 38:00
0:59 duration229 words

Tools for Influencer Marketing

In this segment, Adam shares insights on influencer marketing tools, specifically mentioning Grin, which he used at MasterClass. He highlights the importance of having a comprehensive platform for influencer discovery, CRM, and measurement, while also noting the manual effort still required in influencer outreach.

"there nothing we were using grin at a master class we onboarded them I I looked so there's probably like half a dozen companies in that same Zone where they're they're they're building tools that allo..."

29
38:00 - 39:39
1:39 duration319 words

Understanding Your Audience

Adam emphasizes the significance of understanding the differences between early adopters and the broader audience when scaling a startup. He references the book 'Crossing the Chasm' and discusses the common pitfalls companies face when they misjudge their product-market fit beyond their initial user base.

"kind of this tangential area that I wanted to spend a little time on which is this idea of as a startup you initially should and often do start with a very narrow audience kind of your like early adop..."

30
39:39 - 41:03
1:23 duration296 words

The Challenge of Product-Market Fit

In this segment, Adam elaborates on the challenges startups face in achieving product-market fit as they expand beyond early adopters. He warns against assuming that previous success will translate to a broader market and stresses the need for continuous adaptation to changing customer needs.

"companies that I meet got it it's essentially you often underestimate how challenging it'll be to grow from your initial kind of early adopter crowd do you have any is there like an example of that ha..."

31
41:03 - 42:01
0:58 duration190 words

Defining the Growth CMO

Adam introduces the concept of the Growth CMO, a role that combines marketing expertise with a strong analytical and growth-oriented mindset. He discusses the importance of aligning marketing strategies with product development and the need for CMOs to adapt to the fast-paced environment of product-driven companies.

"track but like if you just assume like you need to launch a new channel to fix this problem like you're gonna be wrong because like your entire customer base change not just the next 10 of customers t..."

32
42:01 - 43:04
1:02 duration204 words

Attributes of a Growth CMO

In this segment, Adam outlines key attributes of a Growth CMO, including being data-driven, iterative, and open to experimentation. He contrasts traditional marketing approaches with the agile mindset required for success in modern product-led organizations.

"and they don't last they don't fit and like they don't succeed right and so I've spent a lot of time figuring like well why not some of it coming because of spending time with those people being like ..."

33
43:04 - 44:49
1:45 duration298 words

Integrating Product and Marketing

Adam discusses the necessity of integrating product development with marketing efforts, arguing that they should not be treated as separate entities. He highlights the evolution of marketing in the context of product-driven companies and the importance of collaboration between marketing and product teams.

"that it to me means that we have a lot of mismatch marketing leadership and that quickly eliminates trust with the marketing organization it means that we rename everything marketing to product-led gr..."

34
44:49 - 46:06
1:17 duration254 words

The Evolution of Marketing Leadership

In this segment, Adam reflects on the evolution of marketing leadership and the need for marketers to adapt to new growth strategies. He emphasizes the importance of understanding customer psychology and the historical context of marketing practices to thrive in today's fast-changing landscape.

"can measure them and like making that part of the DNA of everything that's happening like data being part of that I think is is pretty quintessential of being a growth driven CMO the the second I thin..."

35
46:06 - 50:22
4:16 duration821 words

Learning Agile Product Development

Adam advises marketing leaders to learn agile product development as a way to evolve their skills and adapt to the growth CMO role. He recommends resources like the book 'Hacking Marketing' to help marketers understand how to implement agile methodologies in their teams.

"experiment with our brand how do we experiment with our like the funnel like every like the whole picture not just the top of the funnel or the external elements of it but one of the things that I've ..."

36
50:00 - 51:03
1:02 duration201 words

The Growth CMO: Key Traits

Adam Grenier outlines the essential traits of a Growth CMO, emphasizing the need for adaptability and a willingness to embrace chaos. He discusses the challenges faced by traditional marketers transitioning to startup environments and highlights the importance of being hands-on and willing to engage with the team. This segment provides valuable insights for founders looking to hire effective marketing leaders.

"I'm in trouble yeah I honestly I think like learn product development right like go learn agile product development and there's there's actually a a book called hacking marketing I think I'll I'll con..."

37
51:03 - 52:01
0:57 duration195 words

Identifying Red Flags in Marketing Candidates

In this segment, Adam Grenier shares red flags to watch for when hiring marketing leaders. He emphasizes the importance of comfort with chaos and the ability to adapt to new challenges. Adam discusses how traditional marketers may struggle in fast-paced environments and offers advice on assessing candidates' readiness to thrive in a growth-focused organization.

"things that just going and doing it you don't have to go and like operate it yourself like you don't have to go become a product manager but understanding those skills and those systems will one I thi..."

38
52:01 - 53:02
1:01 duration170 words

The Importance of a T-Shaped Career

Adam Grenier explains the concept of a T-shaped career in marketing, where professionals have deep expertise in one area while also expanding their skills across various domains. He shares his personal journey of growth and adaptation, illustrating how understanding one's strengths and weaknesses can lead to better hiring decisions and team dynamics.

"like let's say C or below like comfortable with chaos and willingness to go do something they have not done for probably 15 years are like two huge signals for me because like the every company I've b..."

39
53:02 - 54:00
0:57 duration225 words

Navigating the Valley of Despair

In this segment, Adam Grenier discusses the challenges of navigating the 'valley of despair' in marketing and personal growth. He shares insights on recognizing when a marketing leader may struggle to adapt and evolve, emphasizing the need for continuous learning and openness to new experiences. This segment is crucial for understanding the dynamics of growth in marketing leadership.

"of things and so it's like every now and then you gotta go write an email or you gotta go like you know open up Facebook and get into the weeds with it with your team like into the data of it and that..."

40
54:00 - 55:01
1:01 duration239 words

Understanding Burnout vs. Depression

Adam Grenier candidly shares his experiences with burnout and depression, highlighting the importance of distinguishing between the two. He discusses how personal motivations and external pressures can impact mental health, offering insights into recognizing signs of deeper issues. This segment sheds light on the often-overlooked topic of mental health in the tech and business world.

"new digital mobile world like really really well before a lot of people did but then eventually I'm like great now I'm running an entire digital marketing team now I'm running an entire marketing team..."

41
55:01 - 56:00
0:58 duration205 words

The Role of Therapy in Mental Health

In this segment, Adam Grenier discusses the transformative role of therapy in understanding and managing mental health. He shares his journey of seeking help and the insights gained from therapy, emphasizing the importance of self-awareness and community support. This segment encourages open conversations about mental health in professional settings.

"coming from a a world where they've not had to work really closely with the product team spend time with them to figure out how they plan on adapting to that my guess is most won't have thought of tha..."

42
56:00 - 57:00
1:00 duration201 words

Building a Supportive Community

Adam Grenier highlights the significance of building a supportive community for discussing mental health challenges. He shares how he has fostered open conversations with friends about their struggles, creating a safe space for vulnerability. This segment underscores the importance of peer support in navigating mental health issues.

"know you've been through both these things and I'm curious just to hear your journey what that's been like what you've learned about how to get through it yeah so I um kind of the two biggest inputs f..."

43
57:00 - 1:00:01
3:01 duration644 words

Recognizing Personal Triggers

In this segment, Adam Grenier reflects on recognizing personal triggers related to burnout and depression. He discusses how understanding these triggers can lead to better self-management and improved mental health. Adam emphasizes the importance of self-reflection and proactive measures in maintaining well-being in high-pressure environments.

"people so much that I think it's it's something like really important to her and then at Uber I got like to a spot where I was like incredibly exhausted and tired and just down not excited about work ..."

44
1:00:03 - 1:01:38
1:35 duration321 words

Understanding Exhaustion vs. Depression

Adam Grenier shares his personal insights on distinguishing between exhaustion and depression. He explains how his motivations and willingness to engage in activities, like attending improv classes, change based on his mental state. This segment emphasizes the importance of self-awareness in recognizing emotional health and the impact of external factors on one's well-being.

"mentioned this but it I imagine parts of those points were depression not burnout what's whatever you found to be that line of just like oh wow this is a lot more serious than I'm just working way too..."

45
1:01:38 - 1:02:55
1:16 duration296 words

Building a Supportive Community

In this segment, Adam discusses the significance of having a transparent support system among friends. He reflects on how sharing personal struggles has fostered a safe space for open conversations about mental health. Adam highlights the importance of community in navigating life's challenges, including family issues and work-related stress.

"I'll spend time with my therapist and like work with my one of the one of the tools that my therapist has given me is to like open up with my friends and have these conversations with my friends and s..."

46
1:02:55 - 1:04:55
2:00 duration409 words

Tools for Mental Wellness

Adam Grenier offers practical tools for managing mental health, including therapy, meditation, and healthy lifestyle choices. He shares his experiences with meditation apps and the benefits of learning about meditation techniques. This segment provides valuable insights into how individuals can leverage resources for better mental health management.

"your partner finding a group of friends where you could be transparent about these sorts of things is there anything else you suggest folks look into um yeah so I think the like meditations a good one..."

47
1:04:55 - 1:07:03
2:07 duration454 words

Recognizing Burnout Signs

Adam explains the signs of burnout compared to mere exhaustion, focusing on adaptability and openness to change. He shares observations from his experience managing teams and how a decline in adaptability can signal deeper issues. This segment is crucial for understanding the nuances of burnout in high-pressure environments.

"those are a handful listen to to Lenny's podcast I hope I hope that to be true I don't know if that's anywhere near as powerful as these other things one thing I'll mention is on the meditation front ..."

48
1:07:03 - 1:09:11
2:08 duration443 words

Navigating Career Transitions

In this concluding segment, Adam discusses his current career path and aspirations, emphasizing his passion for working with entrepreneurs and investing. He reflects on his journey and the concept of 'me as a service,' highlighting the importance of flexibility in career choices. This segment encapsulates Adam's approach to personal and professional growth.

"like they may be more burnout than just exhaustion because if if anything I see the opposite for people that are exhausted where like they get re-motivated by new stuff by opportunities to go do somet..."