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View From The Top with Luis Von Ahn, Cofounder and CEO of Duolingo

View From The Top with Luis Von Ahn, Cofounder and CEO of Duolingo

38 segments available

In this View From The Top interview, Ayesha Karnik, MBA ’25, speaks with Luis Von Ahn, Co-Founder and CEO of Duolingo. Luis shares his journey from growing up in Guatemala during a civil war to becoming a computer science professor at Carnegie Mellon and pioneering inventions like CAPTCHA - before ultimately building one of the most beloved education platforms in the world. He reflects on bold leadership, the future of AI in learning, and why play might just be the most powerful force in education. Along the way, he also shares the quirks, principles, and people behind Duolingo’s rise.

Segments Timeline

1
0:05 - 0:40
0:35 duration124 words

Welcome to Stanford

Luis Von Ahn is welcomed to Stanford for the Last View from the Top event. The excitement in the room is palpable as the audience includes members of his executive team, highlighting the significance of the occasion. This segment sets the stage for an engaging conversation about his journey and achievements.

"Welcome to Stanford, Luis. >> Speaker 2: Thank you for having me. >> Speaker 1: We're so excited to have you here for the Last View from [LAUGH] the Top. >> Speaker 2: Some of my executive team is jus..."

2
0:40 - 1:11
0:31 duration118 words

Curiosity from a Young Age

Luis shares his early curiosity and passion for coding, which began at the age of 8 when he received a computer instead of a Nintendo. He reflects on how necessity drove him to learn coding and how this experience shaped his desire to become a computer science professor by age 13.

"that we want to get through, but before we go any further, do you mind providing a verification code for us? >> [LAUGH] >> Speaker 2: Man. >> [LAUGH] >> Can I tell you that it's really, really annoyin..."

3
1:11 - 2:10
0:58 duration191 words

From Professor to Innovator

Luis discusses his journey from becoming a professor at Carnegie Mellon to realizing his true passion for building and innovating. He reflects on the internal rewards of creating solutions rather than just writing academic papers, leading to his ventures in human computation and gamification.

"your environment shape that? >> Speaker 2: Well, I learned how to code because of necessity. I was 8 years old, and I wanted a Nintendo, and my mother bought me a computer instead, and so, I had to fi..."

4
2:10 - 3:03
0:53 duration168 words

The Birth of Gamification

In this segment, Luis explains his early insights into human computation and how he recognized the potential of gamification to solve complex problems. He recounts a pivotal moment when he realized that people could solve tasks that computers struggled with, leading to the creation of games that harnessed human intelligence.

"wanted to be in my life. >> Speaker 1: Well, I want to touch on that because you're right, you became a professor at Carnegie Mellon, but you tinkered a little bit. >> [LAUGH] >> But you were tinkerin..."

5
3:03 - 4:30
1:27 duration300 words

Creating the ESP Game

Luis describes the development of the ESP game, which allowed users to provide descriptions of images while playing a game. This innovative approach not only entertained millions but also generated valuable data for training computers, showcasing the power of combining play with problem-solving.

"reward from that, yeah. >> Speaker 1: And part of those early papers that you were studying and your thesis was this whole idea of human computation. And you had this interesting insight that gamifica..."

6
4:30 - 5:52
1:21 duration286 words

Selling to Google

Luis shares the story of how the ESP game was sold to Google and rebranded as the Google Image Labeler. He reflects on the impact of this game on image search technology and the satisfaction of creating something that contributed to a major tech company's capabilities.

"computers could not solve. So, for example, again, another problem that back then was unsolvable by computers, giving it an image and telling it, asking the computer what's in the image, that was a ve..."

7
5:52 - 7:19
1:26 duration313 words

The Drive to Build Duolingo

Despite achieving tenure at Carnegie Mellon, Luis felt a strong desire to create something impactful in education. He discusses the motivation behind founding Duolingo, emphasizing the importance of making education accessible to everyone, especially in developing countries.

"helped with all kinds of things with image search. >> Speaker 1: Well, Luis, this is just one of the various creations you had at that time. And eventually, you also had tenure at Carnegie Mellon. You..."

8
7:19 - 8:28
1:09 duration226 words

Finding a Co-Founder

Luis talks about the importance of partnership in entrepreneurship, sharing how he and his PhD student Severin established a strong working relationship based on mutual respect and transparency. He highlights the significance of having compatible work styles and shared goals in building a successful venture.

">> Speaker 1: Well, I think we're glad that PhD thesis became a lot more. >> Speaker 2: It did, he finished his PhD thesis after we started Duolingo. He told himself that he was going to, this is much..."

9
8:28 - 10:04
1:35 duration248 words

Convincing Investors

In this segment, Luis discusses the challenges of convincing early investors of Duolingo's potential as a billion-dollar company. He reflects on the trust investors placed in him due to his previous success with a company sold to Google, illustrating the importance of credibility in entrepreneurship.

"One of the ways in which I knew he was going to treat me fairly was very early on, this is before anything had started. Now, bear in mind, I was a professor and he was a student, I was his supervisor,..."

10
10:11 - 11:00
0:49 duration150 words

From Million to Millions: Duolingo's Growth

Luis highlights Duolingo's remarkable growth from its early days with a million active users to over 46 million daily active users. He emphasizes the importance of user engagement and the app's evolution in attracting a large audience, showcasing the platform's success in the competitive language learning market.

">> Speaker 2: [LAUGH] >> Speaker 2: Well, they were wrong. >> Speaker 1: They were wrong and I'm happy about that. We stuck with it, but really the main belief at the time was that education was not a..."

11
11:00 - 12:18
1:17 duration259 words

Understanding Human Motivation in Learning

Luis shares insights into human motivation and learning preferences, revealing that traditional education often overlooks key factors. He discusses the effectiveness of short lessons, progress tracking, and the role of competition and cooperation in keeping users engaged with Duolingo's app.

">> Daily, yeah. >> Speaker 2: You guys are worth over $14 billion, and you have- >> Speaker 1: You got to check the stock. >> Speaker 2: I do need to check the stock price, that's the latest numbers t..."

12
12:18 - 13:00
0:42 duration120 words

The Power of Quirky Notifications

In this segment, Luis explains how Duolingo's unique and quirky notifications play a crucial role in user retention. He discusses the importance of creating a fun and engaging experience for learners, which helps foster a sense of community and encourages daily app usage.

">> Speaker 2: Sure. >> Speaker 1: So we learned that. Animation just beautiful animation, the app really helps in mood metrics. And then the other thing is our notifications are very quirky, we've spe..."

13
13:00 - 14:32
1:31 duration284 words

Navigating Monetization in Education

Luis reflects on Duolingo's transition from a free app to incorporating premium features. He discusses the challenges of balancing user expectations for free access with the need for revenue, ultimately leading to the development of a freemium model that allows users to learn for free while offering paid options.

">> Speaker 2: Yeah, I don't know if we want the owl vaping >> Speaker 2: [LAUGH]. >> Speaker 1: It'd be funny, but no, not going to do it. >> Speaker 1: [LAUGH]. >> Speaker 2: We'll definitely talk ab..."

14
14:32 - 17:00
2:28 duration467 words

Redefining Language Proficiency with Duolingo

Luis introduces the Duolingo English Test, designed to compete with traditional language proficiency tests like TOEFL and IELTS. He explains the motivation behind creating the test and the challenges faced in gaining acceptance from universities, highlighting the innovative approach of offering online testing.

"to figure out how to make money, and it was this amazing thing, I had never seen anything like this, nobody in the company wanted to make money. We had hired a bunch of people who were like communists..."

15
16:59 - 18:01
1:02 duration220 words

Redefining Language Proficiency

Luis Von Ahn discusses the Duolingo English Test, designed to compete with traditional proficiency tests like TOEFL and IELTS. He explains the motivation behind creating the test, which stemmed from user requests for a certification to validate their English skills. The segment highlights the innovative approach of offering an online test, breaking away from the conventional testing center model.

"And with that, you're redefining language proficiency. Can you tell us what that means and what it takes to basically build a new universal standard? >> Speaker 1: Yeah, so we have this test called th..."

16
18:01 - 19:01
1:00 duration222 words

The Rise of Duolingo's English Test

In this segment, Luis shares the journey of the Duolingo English Test from its inception to gaining acceptance by prestigious universities like Yale. He emphasizes the test's accessibility and affordability compared to traditional tests, aiming to establish it as a new standard for English proficiency. The discussion reflects on the growing acceptance of the test among top universities.

"But we made a test that was online and we started trying to compete with the TOEFL. The people at the TOEFL laughed at us at first because they're like, what are you trying to do? It turned out that i..."

17
19:01 - 20:00
0:59 duration233 words

Expanding Beyond Languages

Luis reveals Duolingo's expansion into subjects beyond language learning, including math, music, and chess. He explains the criteria for selecting new subjects, focusing on large demand and the potential for positive impact. This segment highlights Duolingo's mission to make education accessible and engaging through its app.

"We just put the score in the app. So if you use the app from not for every language, for a lot of the languages, you get the score right next to it. What we want, particularly for English, is that thi..."

18
20:00 - 21:00
1:00 duration229 words

Choosing Subjects for Duolingo

In this segment, Luis elaborates on the strategic considerations behind selecting subjects for Duolingo. He emphasizes the need for high demand and the ability to deliver quality education through a mobile app. Luis also discusses the importance of having a passionate team to drive the development of new subjects, ensuring they align with Duolingo's mission.

"about what subjects to teach. There's a few things that we need them to do. First of all, we want very large demand, so like hundreds of millions of people need to be able to learn it. There's a reaso..."

19
21:00 - 22:14
1:14 duration272 words

AI's Transformative Role in Education

Luis discusses the transformative impact of AI on Duolingo, particularly in language learning. He highlights advancements in large language models that enable conversation practice and content generation. This segment showcases how AI is revolutionizing the way Duolingo approaches education, making it more interactive and efficient.

"So that's one thing. Another one is we want it to be good for the world. So turns out a lot of people want to learn like Pokemon cards. >> [LAUGH] >> We're not going to do that. So we want it to be go..."

20
22:14 - 23:40
1:25 duration277 words

Innovating with AI: The Chess Course

In this segment, Luis shares the story behind Duolingo's chess course, developed rapidly with the help of AI. He highlights how non-engineers created the course, showcasing the power of AI in content generation. This reflects Duolingo's commitment to innovation and its ability to launch new subjects quickly and effectively.

"a few years ago? >> Speaker 1: Okay, AI, completely transformative, at least for our business. In particular for language learning. I mean, it's AI, the big advance in AI over the last couple of years..."

21
23:40 - 25:01
1:21 duration271 words

Maintaining Duolingo's Human Element

Luis addresses concerns about the cultural implications of AI in Duolingo. He reassures that the company will maintain its quirky, mission-driven identity while leveraging AI for scalability. This segment emphasizes the importance of human creativity and the potential for employees to focus on more innovative tasks as AI takes over repetitive processes.

"That's what people are going to learn. It turns out we can generate content really fast, really high quality and iterate a lot on it with AI. So all our new subjects, the content is generated now with..."

22
25:00 - 25:37
0:37 duration116 words

Evolving Leadership Style

Luis reflects on his transition from micromanaging the first 50 employees at Duolingo to adopting a more delegative leadership style. He shares insights on the importance of focusing on tasks that energize him and how this shift has positively impacted the company culture.

">> Speaker 1: I don't think so, I mean, for example, last week, when I sent my email to the whole company, there were negative reactions. Not inside the company, but outside there were negative reacti..."

23
25:37 - 26:07
0:29 duration112 words

Building a Strong Team Culture

In this segment, Luis emphasizes the critical nature of hiring the right people as Duolingo scales. He shares the internal rule of preferring to leave a position unfilled rather than hiring someone who could disrupt the positive culture, illustrating this with a past hiring experience.

"All this stuff that, for example, a good example is animators. Animators spend most of the time just making sure that the movement is just precise. That's going to be done all by computers. And then t..."

24
26:07 - 26:53
0:46 duration166 words

The Importance of Culture Fit

Luis elaborates on the significance of maintaining a healthy company culture at Duolingo. He recounts a challenging hiring process for a CFO, highlighting how the decision to not hire a qualified candidate due to their negative demeanor reinforced the company's commitment to a positive work environment.

"I know we're not laying off anybody. >> [LAUGH] >> Speaker 2: And a lot of maintaining that kind of culture integrity that you're talking about really starts at the top with you. So I want to make sur..."

25
26:53 - 27:30
0:36 duration122 words

Duolingo's Unique Brand Identity

Luis discusses how Duolingo's brand has evolved to embrace a quirky and playful identity. He explains the origins of their mascot and how it has shaped the company's communication style, making notifications feel more personal and engaging for users.

"So I've learned not to do that, I've learned to delegate. And I think at this point I also have learned that most of my job is culture, carrier, mascot, and just making some of the kind of tough philo..."

26
27:30 - 28:10
0:40 duration132 words

Engaging Users with Notifications

In this segment, Luis shares insights on how Duolingo's notification strategy has been crafted to encourage user engagement. He reveals the psychological impact of their messaging, particularly how a seemingly passive-aggressive approach can motivate users to return to the app.

">> [LAUGH] >> Nor do I get energy from them. >> [LAUGH] >> Speaker 1: So they have all the freedom in the world, but our poor Head of Product- >> [LAUGH] >> Does not have a lot of freedom. >> [LAUGH] ..."

27
28:10 - 28:50
0:40 duration131 words

The Power of Play in Learning

Luis reflects on the role of play in education and how Duolingo incorporates fun into language learning. He emphasizes that this approach not only makes learning enjoyable but also enhances retention and engagement among users.

"Obviously, we try to really bring people who are very good at whatever their function is. So if they're engineers, we try to look for really good engineers. That's kind of table skates like, sure, you..."

28
32:25 - 33:02
0:36 duration150 words

The Mascot's Voice

Luis Von Ahn discusses how Duolingo's mascot gained a voice through notifications, initially without realizing it. He explains the strategy behind sending reminders to users and how they evolved to communicate a sense of care, leading to increased user engagement.

"So we did that. What that does is it makes it so that all the notifications that you get on the phone look like they're coming from the masco, because every notification has the app icon in it. So it ..."

29
33:02 - 34:12
1:09 duration236 words

Passive Aggressive Marketing

Luis shares a humorous insight into Duolingo's marketing strategy, where the fifth notification to users was crafted to sound like the app was giving up on them. This approach surprisingly encouraged users to return, leading to memes about the mascot's 'passive-aggressive' tactics.

"But after five days, we stop, because we're nice. >> [LAUGH] >> But after five days, it occurred to me, I wasn't really trying to come up with anything to get people to come back. It occurred to me th..."

30
34:12 - 35:31
1:19 duration239 words

Embracing Internet Memes

Luis recounts how Duolingo leaned into the memes created by users about their mascot, even creating an April Fools' campaign that parodied local lawyer commercials. This willingness to embrace humor and internet culture helped strengthen the brand's identity.

"you to come back. And then also, the Internet came up with the fact that then the owl's willing to go to anything to get you to come back, including kidnapping your family. And so all these memes that..."

31
35:31 - 37:32
2:00 duration364 words

The Power of Youthful Ideas

Luis reflects on the importance of hiring young talent at Duolingo, sharing a story about how a new team member convinced him to start a TikTok account. Despite initial skepticism, the TikTok account became one of the most followed brands, showcasing the value of fresh perspectives.

">> Speaker 1: [LAUGH] >> Speaker 1: But anyways, that's kind of our first thing. We leaned into that, and then we just started leaning in more and more. And every time we leaned in more towards the me..."

32
37:32 - 39:00
1:28 duration259 words

Being Unreasonable as a Leader

In this segment, Luis discusses the concept of being 'unreasonable' as a leader to drive change. He acknowledges that while he may come off as demanding, it is often necessary to push boundaries for innovation and progress within Duolingo.

"I was wrong. >> [LAUGH] >> Speaker 1: I was wrong, I was wrong. But yeah, that's kind of what happened. And over time, we really embraced it. >> Speaker 2: And I think you leaning in, it just speaks t..."

33
39:00 - 40:02
1:02 duration199 words

Leaving a Positive Impact on Education

Luis expresses his desire to be remembered for making a positive impact on education through Duolingo. He emphasizes the platform's role in transforming screen time into productive learning experiences, aiming to reach billions and educate them effectively.

"Luis, we have one last question for you before we open up to audience Q&A, and so we're asking all of our guests. So our theme for this year is leaving your mark. So, Luis, how do you want to be remem..."

34
41:05 - 41:57
0:51 duration178 words

Overcoming Connectivity Challenges

Luis Von Ahn discusses the challenges of internet connectivity and power in underprivileged areas, emphasizing the importance of offline lessons for effective learning. He highlights recent changes that allow all users access to offline lessons, addressing the needs of learners in poor countries and the efforts made to optimize the Duolingo Android app for low bandwidth usage.

"there's no Internet, there's no power, a lot of time that wastes a lot of precious learning time. And then the ability to download lessons and do them offline, that's behind a paywall. So is there any..."

35
41:57 - 43:01
1:03 duration187 words

Gamification and User Retention

In this segment, Luis reflects on Duolingo's success in enhancing user motivation and retention through gamification. He shares insights into the trial-and-error process behind their strategies, revealing that the company has conducted over 16,000 A/B tests to refine user engagement, making their retention rates comparable to social networks.

"and stuff like that. By the way, it is not the case anymore that offline lessons are behind the paywall. Everybody gets access to offline lessons now, so that has changed and we're working quite a bit..."

36
43:01 - 44:44
1:43 duration340 words

Lessons from Duolingo's Early Days

Luis candidly shares his biggest regret from Duolingo's early years: the decision to delay monetization. He explains how starting to monetize three years earlier could have significantly advanced the company's growth and impact, reflecting on the misconception that making money is inherently negative.

"to get gamification right. >> Speaker 1: I don't know exactly how that helped, but you are right that a lot of people ask, what is it that we do well? I think the main thing we do well is motivation. ..."

37
44:44 - 46:32
1:47 duration359 words

Preserving Lesser-Known Languages

Luis discusses Duolingo's role in preserving lesser-known languages, such as Irish and Welsh. He acknowledges the challenges of offering courses for these languages due to lower demand and AI limitations, but expresses hope for future expansion as technology improves and costs decrease.

"because I thought that making money was evil. >> Speaker 6: Hi, I'm Philip, I'm a second year in the MBA program. You started out your career back in the stone age of the Internet, getting humans to c..."

38
46:32 - 49:03
2:30 duration446 words

Rapid Fire with Luis Von Ahn

In a light-hearted rapid-fire segment, Luis shares personal anecdotes, including his impressive streak on the Duolingo app and humorous responses to quirky questions about the company. He reflects on the challenges of CAPTCHA and the pride he takes in Duolingo's restaurant venture, showcasing his approachable personality.

"basically return on investment. Not that many people are learning them compared to other languages. I mean, if you actually look at what languages people are learning on Duolingo, 50% of the people on..."