All Segments
Ship first & polish later | Nick Turley (Head of ChatGPT)
1 segment available
Nick Turley is Head of ChatGPT, the fastest-growing product in history, with 700 million weekly active users (10% of the world’s population).
Segments Timeline
Ship First, Polish Later
Nick Turley emphasizes the importance of shipping products before polishing them, especially in environments where product properties are emergent. He explains that understanding what to improve comes only after the initial launch, and while shipping is crucial, it is just the beginning of the journey towards creating an outstanding product. Turley also highlights the ongoing efforts to enhance the user interface of ChatGPT based on user interactions.
"You won't know what to polish until after you ship. And I think that is uniquely true in an environment where the properties of your product are emergent and not knowable. Many people get that wrong b..."