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I made $100,000 in cash in 21 days.
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The first question she asked is is this legal?
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Then I wake up one morning and all the cash in the bank account is gone and I was like, "What [ __ ] I just got all of my money stolen."
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And I was like, "I wouldn't stay with me if I were you.
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I am a sinking ship right now."
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So from that brink of failure to what was it at the end of a year?
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So I spent 48 hours, took a ton of Adderall, and wrote the best sales letter of my life, and then the full next calendar year we did uh 26 million and uh 16 million in EBITDA. Dude, that's insane.
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So why do a SAS deal or why do this cool deal?
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In my opinion, it was the best deal I've ever done.
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How much cash did you put up up front? I got most of it.
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What's a company you would want to go buy right now?
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Sam, I don't know if you've heard this about the story uh with your wife, Leila, and Yeah.
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being on the brink of failure.
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Yeah, waiting in the swamp of failure.
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Yeah, could you take us back there? What what was going on?
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Yeah, so Leila and I had So we started dating in April of '16.
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I immediately was like, "I've got this idea for this thing called Gym Launch.
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I want to go fly out to gyms and do turnarounds cuz I can like fill my gyms up faster than I can build them."
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By the way, context is at the time you owned a couple of gyms.
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Yeah, I had five I had five gyms when I met her.
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And the bank balance looked like what at the time?
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I was making like 20 grand a month. I know that.
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So I like I don't remember what my savings were, but I was making like 20 grand a month in cash flow.
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And you're like, "Wait, five gyms?"
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It's like, "Yeah, some of them were good, some of them were I had two corporate locations that were a little smaller. Anyways." But I was like 25, 26.
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So like I was hood rich, you know, as far as I'm concerned.
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I could buy whatever I wanted, I could live where I wanted, you know, I could go out to eat, whatever.
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And so I started the turnaround business and um I made $100,000 in cash in 21 days.
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And I was like, "Holy shit."
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I was like, "This is awesome."
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And so I came back and she picked me up from the airport and I had this big stack of contracts and I was like, "Hey, we can go on that date."
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cuz I hadn't taken her on a date in 3 weeks and we'd seen each other every day.
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So it'd been like 21 days of hanging out and not one date.
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And so she's like, "You promised you'd take me on a date after we after you did this launch."
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I was like, "Okay, okay."
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I was like, "Help me process these."
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So we processed the contracts in 45 minutes.
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She saw it was 100 grand.
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She was like, "Holy shit."
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The first question she asked is is this legal?
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And I was like, "Yeah, it's legal."
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and she was like, "All right, I'm in."
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And so she decided to join me.
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So we went out to the next launch together, a few more launches, and then one of the launch guys that I did that I did really well, the one that I came back with the 100 grand for, was like, "Leila's partner.
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Like instead of, you know, you just doing these gyms and walking away, let's just open new gyms.
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I'm a really good operator.
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I'll just open them behind you and run them.
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Then if you open up one or two gyms a month, at the end of the year, you own 24 gyms instead of just like doing the service."
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And me being me, I was like, "Of course, money on the table.
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Why would I not do that?"
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And the fact that he'd been indicted for fraud, like it was a misunderstanding, whatever.
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And he was like, "Hey, you know, you should sign all the leases for these new locations because I had a little run-in, like no big deal. You should do it."
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And so I personally guaranteed the lease and I put all the capital up because, you know, I'm 25 and don't know what I'm doing.
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Um and so of course we know how this story goes.
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I launched I crushed launched at 376, you know, new numbers, which for like a CrossFit {slash} micro gym is massive to to open up with.
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Then I wake up one morning and all the cash in the bank account is gone and I was like, "What the fuck?"
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And I you know, hit him up and I was like, "Dude, what's going on?"
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He's like, "Oh, that was my half."
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And I was like, "What do you mean your half?"
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I was like, "You just took all the money out."
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He's like, "Well, I know you've been skimming." And I was like, "What?"
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I was like, "I'm here What?
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I'm here every day I'm What What So I I came to him with all the bank accounts, like every transaction highlighted and I was like, "Hey, let's go through this.
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Like I just want to make sure we're good."
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and he threw it off the table.
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He said, "I don't need to see that shit." And I was like, "Oh.
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You Okay, got I now understand what happened.
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Like Okay, so I just got all my money stolen.
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And right at when that had happened, I had decided to go all in on that business.
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So I sold my gyms and I put all that cash in that account.
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So the cash that I used to open the gym and the subsequent cash that came, all of that was pooled into one place, but that was what I had sold all my gyms for.
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And so when he emptied that, I had basically the five years I had built in my gyms, I had nothing. And so that sucked.
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Uh and so Leila was like, "You know, dust it off, forget the whole like build and whatever like let's just go back to the turnaround model.
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Like you made money doing that. Like let's do that."
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I was like, "All right, we'll do that."
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And so the next launch that's supposed to happen is in California.
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There's a guy who hits me up randomly on Instagram says, "Hey, do you have work for me?
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I've got two I've got a kid on the way and I got a 1-year-old and I need the money."
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And it just so happened he lived 10 minutes away from the one gym that we were going to launch in the world.
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And so I was like, "Dude, do this launch for me."
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So he does 100 he does 100 grand in sales in 28 days and all of a sudden though, as I'm like normally I know my deposits always hit on Tuesdays over the weekends.
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And so Tuesday hits and I'm like, "There's no deposit."
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I'm like, "Well, I'm processing the contracts. Like what's going on?"
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I call up Mindbody, which is the, you know, Heartland which is the processor they integrated with at the time, and they put you they give you the runaround and they're like, "Oh, it's a standard annual review." I was like, "Okay."
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And no no Wednesday, no Thursday, no Friday, no Saturday, then it's the weekend again, and then Tuesday comes back and no no deposit.
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And I was like, "Dude, what the fuck?"
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So they said, "No, you're still in the annual review."
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So I did one more week and now it's Christmas Eve and I had about 23 grand left after all the money was It was basically my checking was what was left from all that other stuff.
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And so they got on the phone.
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I said, "I'm not getting off. It's Christmas Eve. I need to pay my guys. Like what the hell?"
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And they said, "We're going to hold on to this for 6 months because it's irregular activity."
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cuz I was processing these turnaround gyms through my brick-and-mortar location.
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I didn't know how processing works.
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I was like, "You know, I'm flying into Calgary, Canada, doing a turnaround, running it through Huntington Beach, California, for an in-person transaction."
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Like I didn't know how it worked.
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And so they're like, "This is weird.
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We're going to hold on to the funds."
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And so I owed $22,000 in commissions for sales that I hadn't gotten paid for for this guy who had, you know, the kids and the babies or whatever.
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And so I didn't want to like give myself the idea that I could did not pay him.
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And so I sent him the money and so I had a $1,000 left. It's Christmas.
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We're at Leila's family's house.
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I'm stressed the [ __ ] out because I just lost all my money in the last two like I got the money stolen and then the my my Hail Mary to save the day was the 100 grand new launch.
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I didn't get paid for that.
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I ended up just having to empty the the small 20 grand that I had and had $1,000 left.
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She told six of her friends to quit their jobs to start that month on the 26th of December because that's going into New Year's so I could do I was like, "Let's do six gyms cuz that's logical go from one to six immediately."
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Um since we're going to go all in.
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And so after I found out that I didn't have any money and I had $1,000 left and the ads were supposed to launch on the 26th and uh I was going to be spending 3,300 a day in advertising, hotels, rental car, per diems for the six sales guys that were her friends.
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And I had $1,000 in total.
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And so I, you know, we're sitting at like like your parents are downstairs.
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We're in like the the spare bedroom where like the grandkids are.
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So there's like this little mini furniture everywhere.
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They like I'm sitting in a tiny chair.
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And I was like, "Hey, um this could go horribly wrong.
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And if you I said I would I wouldn't stay with me if I were you.
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Um I am a sinking ship right now."
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And so in that moment she grabbed my chin and she was like, "I would sleep with you under a bridge if it came to that."
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And so I was like, "All right."
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And honestly, I just kind of felt relief at the time.
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I kind of I I can appreciate it more later.
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But, you know, she quit her job to join me doing these turnarounds.
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And all she got to see, besides the one that she did in the beginning, was me just getting kicked in the nuts for like eight straight months.
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And so then the next day I said, "Okay, well, I still had a $100,000 limit on my credit card from all my five gyms."
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Like Amex hadn't updated the fact that I was broke.
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And so I put 3,300 a day on that credit card.
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Mind you, with no way to process money.
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And so I'm spending 33 3,300 a day of money I don't have with no way to process new money.
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And so I I got like porn, casino, and like gambling processing that had like 10% reserves and like 6%, 7% processing fees.
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They were taking like 17% off the top, um but I needed the cash.
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And so um I got one turned on with a 50K limit and I needed I mean, I had 100K in costs.
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I need It was we were going to do 200 I needed 200 grand.
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And there's like, "Well, if you do well, uh you know, you get 50."
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And I got it only turned on 3 days before the end of January.
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So this whole time I'm fronting 3,300 a day and we're collecting these contracts with credit cards and I'm not processing anything.
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And people are calling me like, "Hey, I haven't seen the money come out.
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Hey, like what's going on?
9:05
Are you guys going to run the run the card?"
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We're like, "Yeah, yeah, we're getting to it."
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And uh and so 3 days before the end of January, the first uh 50K uh processor hits.
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And so I run that in a day, you know, cuz I had so much so much back clock.
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But he's like, "The good news is it's per month.
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So on the 1st of February, you can run another 50."
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So I ran 50 50 and that covered my 100 that went out, the 3,300 a day.
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And then I got two more processors turned on at 50 50 and then and then I was able to to get out of it.
9:33
There's also another crash that happens after that where I lost it all again 3 months later.
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Um but that was because all of the launches that we were doing, I had a new hole in my model, which is that I was selling and other people were delivering and then they would tell the customers to refund and then sign up with them for half the price after we'd leave.
9:50
So we'd sell like five, you know, we'd sell a $500 challenge or whatever and then we'd put 100 people in the location and they would just tell them all like, "Hey, refund with them, sign up with me for 200 bucks."
10:03
And uh we'd already I already fronted the cost for the hotel, the ad spend, the commissions, the sales guy, like all that jazz.
10:07
And so that's when I lost everything again.
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And that was that was probably the hardest of all of them because this was the only model I knew.
10:15
And so the more I sold, the more refund risk I exposed myself to.
10:20
And so it was just like I had to sell more to cover the first month's refunds.
10:24
And then the next month was bigger.
10:24
And then I had to sell more and more to cover that month's refund.
10:27
And so then I had to make a switch in 30 days to cover the 150 grand in profit. In profit in 30 days.
10:33
And I was like, "I don't know what I'm going to do."
10:34
The first two were out of your control, you know, business partner screws you, the payment processor turns you off.
10:38
This one, your model was broken. Yeah.
10:40
We were like, "Oh, shit."
10:41
Because Sam, I don't know if you know how this business worked.
10:44
It was basically like he would go My understanding is you'd go turn around the gym, which would means just you'd sell a bunch of memberships.
10:48
And the deal was like, "I keep the upfront cash and then you keep the members."
10:54
And so they were just like, "Cool, he took all the upfront.
10:56
He made 100 grand in like, whatever, a month or something."
11:00
A few of them were like, "Well, you know what?
11:01
Why don't I just cut the cut him out and just do the deal directly with my customers who I'm going to serve going forward."
11:06
And so that one was your fault and in your control. Basically your model.
11:10
But then you fixed the model, right? And it it worked. Well, sort of.
11:14
So what ended up happening is I told Leila I was like, "Hey," cuz she still had her fitness clients cuz she was a personal trainer and she had a book of business.
11:21
So she converted like half of them into like online training for online training was a thing.
11:25
And so she was making like four grand a month and one day we're sitting at the kitchen table and I was like, "Hey, how much do you make on that?"
11:30
And she was like defensive.
11:32
She's like, "Hey, this pays for our food."
11:33
And I was like, "No, no, no, I'm not like I'm not saying it's a bad thing."
11:36
And um she's like, "I don't know, like four grand a month. Why?"
11:40
And I was like, "How many hours a week does it take you?"
11:41
And she's like, "I don't know, four hours."
11:44
I was like, "That's not a bad business."
11:46
And I was like, "Well, I already know how to sell fitness.
11:48
Why don't we Let's cut the gym owner out.
11:50
Like let's just sell straight to consumer."
11:51
And so I spent 48 hours, took a ton of Adderall, and wrote the best sales letter of my life, got ads live in 48 hours to a sales letter.
11:57
And we started doing 500 bucks a day, 500 to 1,000 a day for this is like a women's weight loss product, right?
12:05
was called Queen Transformation.
12:05
And so it it told Leila she cuz Leila was Sign me up. Yeah, let's go.
12:09
So lost She lost 100 pounds and then did a fitness competitor.
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So she had a great before and after, great transformation story.
12:14
I copied it as though I Yeah, Leila. As though I were her.
12:18
So I'm like, "My thighs were chafing together and I couldn't go out of the side."
12:21
Like it was it was just me, right? My thighs are chafing. Yeah. So this is working. 1,000 bucks a day. that now.
12:28
I need to sign up for this Queen Transformation.
12:31
All right, guys, really quick.
12:31
So back when I was running The Hustle, we had this premium newsletter called Trends.
12:36
The way it worked was we hired a ton of analysts and we created this sort of playbook for researching different companies and ideas and emerging trends to help you make money and build businesses.
12:45
Well, HubSpot did something kind of cool.
12:47
So they took this playbook that we developed and we gave to our analysts and they turned it into an actionable guide and a resource that anyone can download.
12:54
And it breaks down all the different methods that we use for spotting upcoming trends, for spotting different companies that are going to explode and grow really quickly.
13:02
It's pretty awesome that they took this internal document that we had for teaching our analysts how to do this into a tool and are giving it away for free that anyone can download.
13:10
So if you want to stay ahead of the game and you want to find cool business ideas or different niches that most people have no idea they exist, this is the ultimate guide.
13:18
So if you want to check it out, you can see the link down below in the description. Now, back to the show.
13:25
So we do the 1,000 bucks a day and I saw I got eight sales guys now and I was like, "Wait, if I got eight guys, I can do eight grand a day.
13:29
With with covering costs, I could make 150 on this. Like this could work."
13:34
And so I call up the gyms that are supposed to launch the next month and I said, "Hey, we're not flying out."
13:37
And they were like, "What the hell? What about what?"
13:40
And then one guy's like, "Dude, I need this.
13:41
You turned around one of my buddy's gyms and like cuz the for the other model not work, only like one out of five gyms had to [ __ ] me.
13:48
So it wasn't like they all did it.
13:48
Like some of them were fine, but like my profit was like 20%. You know what I mean?
13:51
And so I called the first guy up and he's like, "I need this."
13:55
And so I I said He said he was poor, so I just said the highest number I could think of at the time, which was $6,000. I was like, "Fine.
14:02
I'm not flying out there to save your ass if you can't close, but I'll show you how I did it uh for six grand."
14:08
And he was like, "Six grand?" He was like, "Done."
14:10
And I remember just like looking at the phone being like, "Holy I mean, I was selling $500, $300, $400 at a time. Like six grand."
14:16
I was like, "What the [ __ ] just happened?"
14:17
And so I still had seven more calls that day.
14:19
So I called the next guy, same conversation. He's like, "How much?"
14:22
I was like, "Eight grand." He was like, "Done."
14:23
And so next call, same thing. How much? 10 grand.
14:26
And by the end of the day I did $60,000 in in cash collected.
14:29
And I was like, "Holy shit."
14:33
now your thighs are really chafing. Yeah.
14:34
And so I called So Leila comes in after full day of sales and I was like, "I think we're still in the gym business." And she was like, "What?
14:39
You just sold me on like this is the new direction.
14:42
We're going to be online, Queen Transformation."
14:44
I was like, "No, I think I think we were just doing it wrong."
14:48
I said I I think we just need to show them how we fill gyms rather than flying out and filling it for them.
14:52
Let them take the risk on the ad spend and the like They don't have to do a hotel, they don't have to hire a salesman, like they can just do it themselves if you you know, if I teach them how to do it.
15:02
And so we did that and then I called the 30 plus gyms we turned around and I was like, "Hey, remember that thing I did?
15:07
Want me to show you how I did it?"
15:07
And a lot of them saw me pull 50 100 grand out and one out of five was like, "I'm going to super [ __ ] this guy."
15:12
But four out of five were probably like, "This guy made more out of my gym than I did."
15:15
Like And so when I called them back, almost all of them said yes.
15:19
And so I did like 240 grand in sales in that next 30 days.
15:23
That was almost all profit.
15:23
And I was able to pay off all the refunds that were going to be due from all the other gyms.
15:28
So I paid the 150 down and I was like in the clear.
15:31
And then that was what became That's what became Gym Launch. Dude, that's insane.
15:34
Have you ever felt richer than that first relief of being like out of the mess?
15:38
No, I say it in my book in the the Offers book, the last the last chapter is the first 100,000.
15:44
When we had our first 100,000, which was like four, six weeks after that, I showed it to Leila on the phone and I was like, "We did it."
15:49
And she was like, "What do you mean?" And I was like, "Look."
15:53
And I like pulled it up and it was like in the business account cuz I'd had that in like business You know, but it was like but that's like operating expensive and earmarked for other stuff.
16:00
But like this was like in the personal account.
16:01
And I was like, "We can we can screw up for like three years and we're going to be fine.
16:07
Like we could do we could just do it.
16:10
We could take off for three years and be fine."
16:12
And uh to this day it is it is 100% the richest I've ever felt.
16:15
And I think it's because of relative change in wealth cuz I have thought about it.
16:19
Cuz it's like if you go from $1,000 to $100,000, it's a it's a 100X increase in wealth in a month.
16:23
By the way, the the end of that story is like within the first 12 months there's some like ridiculous benchmark that you guys hit, right?
16:33
So from that brink of failure to What was it at the end of a year?
16:36
Yeah, so so we did the so December 26th the of of 20 16 uh processor shuts me down and I make the big bet and Leila says I'll go with you under a bridge and it's 3,300 a day.
16:50
It takes four, five months for me to realize the new model where I fly out to gyms has this big refund problem.
16:57
And so now we're into May of 17.
16:57
Uh I flip I flip during that kind of like April, May-ish the model.
17:06
Uh and we start doing the the licensing model and it goes like 400, 700, uh a million, 1. 2, 1.
17:14
5 like into the end of the year.
17:17
So we ended up with like 6.
17:17
8 million top line and I think we did 3 million in profit.
17:22
And then the full next calendar year we did 26 million and uh 16 million in EBITDA. That's insane. Yeah. It was wild.
17:33
It was just as wild for me, for anyone who's listening.
17:35
Like I actually think it took me like three years to acclimate to the wealth that we were making.
17:43
It was like it was probably like 2019-ish, like end of 2019, 2020 is when I started to like realize how much money that we were making cuz I didn't adjust my I didn't adjust my living. Like we did buy a house.
17:54
It's like three years later, one day you just woke up and you were like, "Holy [ __ ] I feel good."
17:59
Wait a minute, what is this?
17:59
Yeah, well it's like cuz we had we took out 42 million in distributions prior to selling it.
18:04
And so that's why the sale was not like a I mean, we got a ton of notoriety from the sale, but in terms of material change in living, like it wasn't a a massive step up.
18:13
Sam, have you actually read his Offers book? The purple one. Yeah, the purple one.
18:17
Hey, no, I read I read Yeah, I read it.
18:20
No, it was Leads, I thought.
18:20
Bro, you got to read the Leads one.
18:21
The purple one and then say, "Bro, I read." Sorry. Leads.
18:26
Well, they're all like the same color, just different but they're they're like the same thing.
18:31
No, I read the Oh, well they're like the same color.
18:32
Yeah, the lighting makes it look like they're the same color. I read the Leads one.
18:38
All right, so uh the compliment is Alex, you have a very good useful thing on offers that I read a bit of the books.
18:42
I read like the first 20% of the book and I was like, "Sweet, got it. Ready to act.
18:46
Don't need the rest of this book right now."
18:47
Knew exactly what I needed to do.
18:49
And it really wasn't actually something super specific in the book.
18:52
It was just implanting the idea that you sparked an idea in my head of how do you make somebody an offer so good that they would be stupid to turn you down. And that stuck with me.
19:01
It was like that one line stuck with me.
19:03
And then immediately I went into this one business that we had started.
19:07
And we had this business that I was like, "What this business needs is a killer offer.
19:09
And we are going to do nothing until we craft a killer offer."
19:14
And we've crafted a killer offer in that first year of this this business, which we haven't announced on the podcast.
19:19
It'll probably do 4 million in in revenue, 50% margins.
19:21
It's a really great business.
19:23
And it needed a killer offer and I would not have had that idea had I not heard you kind of plant that seed of like why that matters.
19:30
Can you give us the like couple minute version for anybody else that's listening?
19:35
Cuz if it was that useful for me, I know it's going to be useful for a few hundred thousand other people that are going to listen to this.
19:40
Also I'll say, because of what you said, I wrote a summary and workbook of offers so that they can finish it in one sitting.
19:47
Does it come with crayons? My kind of guy. Yeah, Exactly.
19:52
Yeah, yeah, cranes are an upsell.
19:52
Um, so fundamentally, you know, you think about like are there supply demand are there supply constrained businesses or demand constrained businesses?
19:59
And I like going into demand constrained businesses cuz that's what I'm good at.
20:02
So, the core if there was one framework in the book that it relates to is the value equation, which is that you have to understand how to create value so that you can charge as much as possible, right?
20:10
And obviously also convert as many people as humanly possible.
20:14
And so there's four elements to that.
20:15
One is the dream outcome, the second is the perceived likelihood of achievement, and then below that, so it's a fraction, so dream outcome times perceived likelihood of achievement, below that you have time delay, and then effort and sacrifice.
20:27
And so the dream outcome is what I would say separates whether someone's even interested in your category of offer or not.
20:32
So it's, you know, men in general probably want to make more money, women in general in general usually want to look better because both of those are more associated with status.
20:39
So, okay, why is it that B2B offers tend to be more expensive than B2C offers?
20:42
Because it's more closely tied to ROI.
20:44
Great, so that's the category one.
20:46
But within, let's say weight loss given the example we're talking about, if we're B2C, how is it that you can have a $5 PDF and a $50,000 liposuction thing, but they both fundamentally solve the same problem, which is that they don't like the way their stomach looks, right?
21:00
What's the other three variables?
21:01
And so the next is perceived likelihood of achievement.
21:04
So taking the liposuction example, if you're a surgeon or you're a girl and you're you're thinking about getting liposuction, uh, and there's one surgeon that's uh, just fresh out of medical school, hasn't done a surgery yet, and there's another physician who's got 10,000, you know, five stars or surgeries under his belt, who do you go to? The guy with 10,000. Why?
21:22
And and the crazy thing is is that it's the same procedure, but the perceived likelihood of achievement that you're going to get what you want is significantly higher, and so you pay for that premium.
21:32
Because the the equal opposite of this is risk, right?
21:36
And so how do we decrease risk?
21:37
So you have this dream outcome, and you want it to be absolutely certain that you're going to achieve it.
21:40
And so it's the category, and then there's things you do in the offer, like that's where guarantees come into play.
21:45
It's how can I further decrease the risk associated with that.
21:48
Then we have the bottom side of the equation, which is time delay.
21:51
So how how far between when they buy and when they get?
21:54
And so to use the the example of personal training versus the liposuction, personal training you got to arm wrestle somebody for an hour to get them to buy a $2,000 package of of uh, personal training.
22:05
And the reason for that is because they might get their six-pack, you know, 12 to 18 months later.
22:11
Whereas if you do liposuction, you know, you're going to go to sleep and then you're going to wake up and you're going to be significantly thinner.
22:17
So the time delay is so much shorter, and so because of that it increases the value overall.
22:21
And then finally you have uh, effort and sacrifice, which effort are things that you have to begin doing that you don't want to do as a result of a purchase.
22:29
So in the personal training example, you got to wake up early, you got to be sore. That's the effort side.
22:34
You have to stop eating your Well, sacrifice is the things you have to stop doing that you want to keep doing.
22:39
So it's like you got to stop Taco Tuesday, you got to stop sleeping in cuz you got to do it in the morning.
22:43
So it's both sides of the same coin, effort and sacrifice.
22:45
And when you itemize all the things that a customer has to do as a result of a purchase, what are all the things that they What are the things that increase their risk?
22:55
What are the things that make it take longer?
22:56
What are the things that make them start doing things they hate?
22:58
And what are the things that we have them stop doing that they love?
23:00
And then you create solutions for each of those categories, then you create an incredibly valuable offer.
23:07
And so from the weight loss perspective, many people think, "Oh, I'm going to have them lose weight."
23:11
But it's like, "Well, they're going to have to go grocery shopping differently.
23:14
They're going to have to learn how to prep food."
23:15
And so it's really getting granular about all the little steps that have to occur in order for someone to get a result.
23:21
And so looking at what happens immediately before and immediately post purchase, uh, all the little steps, and then trying to de-constrain each of those steps for them, and then including those things in the offer ultimately creates a much more valuable A offer and B a higher converting offer.
23:36
And this is where you get these massive stepwise increases in terms of company value because all of a sudden we can double the price or triple the price for offer and close at a higher percentage.
23:48
And so that's when these crazy kind of like Lollapalooza effects occur in the business where they go from 2 million to 10 in a year changing nothing but what the core offer of what they said was.
23:59
And then we do these little enhancers that I'll add on, which is like you've got scarcity, which is limiting number of units.
24:04
You've got urgency, which is limit number of time.
24:08
You have um, guarantees, which is things that we do to reverse risk.
24:11
There's There's four types of guarantees.
24:12
You can do unconditional, conditional, zero guarantee, and then performance, right?
24:18
So performance is what I call an implied guarantee.
24:19
Like if, you know, if you don't make money, I don't make money.
24:22
Anti-guarantee is you lean into the fact you don't have a guarantee.
24:23
If you're the type person needs a guarantee, this isn't for you.
24:25
Conditional is like, "I'll guarantee it if you do X, Y, and Z."
24:28
And then unconditional it's unconditional.
24:30
Like I'll I'll give you your money back if you ask for it.
24:31
Then you have uh, bonuses, which are things that drive action in the short term, um, buying decisions.
24:37
And so a lot of those things that you can make an irresistible offer or a grand slam offer from the book is by looking at each of those problems and creating kind of a bonus stack that solves each of them.
24:45
And so from a selling perspective hand to hand, the salesman doesn't need to say all seven of the things that you have.
24:51
And so the idea is that you make the ask on the initial offer.
24:54
If they say no, you figure out what the constraint is, and then you plug that bonus in.
24:58
And then maybe you need to put three bonuses in in order to get them over the edge.
25:01
This also allows the sales team to stop doing discounts in order to close people.
25:05
We just add value rather than taking away price.
25:08
And then post purchase, in order to make sure that ops is all the same, you then give them a surprise and delight with the remaining four.
25:14
You say, "By the way, since you did buy, I want to give you these other things."
25:19
And so if you get the fast buyer that doesn't need the bonuses, you just give them the bonuses and they love you.
25:22
And if you got to somebody who needs all seven, then you give them the seven bonuses on the sales calls.
25:27
And that's kind of how you can just get increased close rates without giving away discounts. God damn. Yeah. Hi- highly useful.
25:33
I feel pumped up, brother.
25:36
I need to go read I need to go read the blue and the purple one.
25:41
Like this is the stuff that I enjoy.
25:41
Um, and that's the stuff that we do to like really grow the business in the portfolios. We're we're in it.
25:46
We're re-scripting the sales, right?
25:48
We're we're changing the process overall.
25:51
Like we bought a chain of 32 teeth whitening studios.
25:55
Is there anyone at acquisition.
25:57
com who's better than you at this?
25:58
Or are you still the best?
25:58
At when it comes to like offer re-imagining make like mixed with sales process, that's probably my strongest.
26:07
It's probably the thing I'm best at.
26:07
And it just drives so much profit in a business since pricing is the strongest lever on profit.
26:12
There's a great example of the offer, by the way.
26:14
Uh, I've been knee-deep in like a I do these two-week learning sprints where I just pick it whatever the topic I'm most interested in, I just go [ __ ] ham on it.
26:20
Like every minute that I'm not on this podcast or not on like a required meeting, I'm just like going down on one topic.
26:27
In this case I've been doing like the old school marketers.
26:30
And um, there's a great story.
26:30
I think it's Ogilvy who when he launched his agency, he's like, "How do I get people to do this?"
26:36
And he basically made a killer offer.
26:37
He was like, uh, "Take your top performing ad that you've spent years iterating on and you got this to be your top four performing ad.
26:46
I guarantee that I will beat it in an AB test head to head within a month, and I will fund my portion of the AB test.
26:51
So I'll make the ad, I guarantee you that I'll beat it, and I'll fund the ad cost of the I'm so confident.
26:59
I will fund the ad cost uh, if I don't beat it.
27:00
Or even I think even not if I don't beat it.
27:02
I will fund the ad cost in order to win your business."
27:05
And what he said was this was like the response rate on this ad was through the roof because he's like, "But the best part was of the 100% of people that responded, he's like, we didn't even end up having to do it because the top 20% the most expensive clients were like, "Okay, cool.
27:19
Forget the AB test and the mechanics and the contract for that.
27:22
Like the fact that you're willing to do that, we looked into your track record, we are big believers in this, we'd like to just move forward and and go ahead and entertain you.
27:30
I we know that our agency would never be get that confident to pull that up, so we're willing to to work with you."
27:35
And he's like, "It was incredible because I was a I used this killer offer to fill up the funnel, and then I just picked the top 20% of clients in that funnel, and that kickstarted Ogilvy, which became, you know, one of the big ad agencies." That's in the game.
27:47
And like we bought that um, the the teeth whitening chain, and so I sat down with our director of sales, and we re-scripted the sales process and basically re-imagined how the offers were going to happen, and uh, we 5x'd LTV per sale.
27:59
And so I was like, "Okay, um, here's the plan. Just roll it out."
28:06
So fundamentally it's like a lot of times people think there's a lot more that it takes to grow the company, but sometimes just a handful of levers just make a huge difference.
28:13
Does every business and product offering have a killer offer inside of them? I do think so.
28:20
I think that sometimes you have Like the big part with the offer is you have to operationalize it.
28:24
And so if you're Ogilvy, it's like, "Okay, well, how can I write all these split test Like it's like how if I'm going to have all these bonuses that I have to add in in order to make the thing more valuable, I have to operationalize that part."
28:34
And so yes, I do think so.
28:36
It's just like usually you might sometimes have to put like terms around that.
28:40
Like if I was an accounting firm, something boring.
28:41
It's like, "I can guarantee that I will get you more than you pay me by just auditing your back taxes and saving that money today, right?
28:49
Uh, but you have to provide all the back taxes and like you have to and then I have to have a separate team that I now have to create just for our front end conversion to shrink time to value using that little nugget."
29:02
And the big thing with most of the businesses I try and shrink time to value like really aggressively.
29:05
Like even that publishing business, it takes a very long time for that business for our customer to get a result.
29:10
Um, and so we looked at it, we're like, "Can we peel some element of what we do and drop into the beginning?"
29:16
And it turns out we could do something in like 7 days that gave people a very positive outcome really quickly, and then they like get bought in emotionally that you know what you're doing.
29:25
And to further on the point, I think that probably a major difference between like the Tiny / Wilkinson model and how we do it is that we are operators.
29:34
And so the investment strategy has slowly, you know, continues to, you know, move over time, but it's been fewer bigger deals that we have larger percentages of that we do more for.
29:45
And it's just like basically the more we work on the business, the more money we make.
29:50
And so if we're going to work on it, then it might as well be big.
29:53
Dude, you you did that school deal, right?
29:55
Uh we had we had Sam on the pod. Intere- interesting guy.
29:59
Sam Ovens we're talking about. school. com Is it school. com?
30:03
He um one of the oddest people you'll ever have a conversation with, but odd in the best possible way.
30:11
So, one time I was with him, it was my wife, me, and Sam Ovens.
30:14
We're sitting at a we're at a party or something.
30:19
And him and my wife get along great cuz my wife and I both love like quirky people. He's extremely quirky.
30:23
It gets to a lull in the conversation where there's probably a 5-second silent silence where we're thinking about what we're going to say next.
30:30
And he looks at my wife and he goes uh "I delivered my baby."
30:40
And we both look at each other and like "What?"
30:43
He goes "I delivered my baby."
30:44
And I'm like, "With what?" He goes uh "My hands."
30:52
And he goes on to tell the story about how his wife gave birth at home because they couldn't make it to the hospital.
30:57
But like he didn't laugh when he was telling any of that stuff.
30:59
And I thought it was so funny and he's one of the quirkiest people I've ever met.
31:03
But he's the type of people who I love where he's so logical that it's painful a little bit, but also he's the type of guy who I think has read a book on how like normal people interact.
31:15
So and you could tell he's like, "I do care about you, but I kind of have to learn a little bit how to adapt to fit your" But and and you could tell that. And it's endearing.
31:22
It makes me love him more. to you.
31:24
He's like, "I am actively listening."
31:25
Yeah, it's like, "Okay, got it. Thank you."
31:29
Like and which I love because he wants to show you he cares about you. And I and I like that.
31:33
And it's like a really he's got a really interesting personality.
31:35
Yeah, no, the school deal is going exceptionally well.
31:37
We've, you know, five or six X'd the business in the last 8 months.
31:41
Well, well break it down. Why do that deal?
31:43
It seems like you made a much bigger bet and I'm saying that because you started wearing the hat around, whereas your other deals you don't promote.
31:49
So I'm like, "Okay, he definitely like ponied up for this one and made a big bet on this."
31:52
So why do a SaaS deal or you know, why why do the school deal?
31:58
How how do you figure out the bet size and and was it like a butt butt clenching number?
32:01
And then, you know, what what's the plan? Well, I'll say this.
32:05
So breaking out of the into the into the deal components, any brand endorsement for me is by far the butt clenching component of it, not the cash.
32:15
Because you only have three, four brand bullets that you can use where you can promote without becoming a shell, right?
32:22
And so if I looked at my audience, I think about the people who best monetize an audience do percentage conversion times LTV. That's it.
32:32
So what percentage of your audience do you convert and what's the lifetime gross profit per customer? And that's that's it. That's the math.
32:37
The person who makes the most money wins.
32:41
The big thing that I saw with my audience is that obviously we have a a very skewed, you know, monetization structure because we have portfolio companies where we just make a tremendous amount on like a handful.
32:52
Um and then everything else like kind of doesn't matter.
32:54
Um And do you even promote you don't even promote those others? Right.
32:58
No, I don't No, no, the other No, not at all.
33:00
That's just But they come inbound though.
33:01
So that's it still comes from content often, but a huge percentage of my audience are people who want to start a business.
33:09
And that's probably some of the people who listen to your stuff.
33:11
They're people who are employees, they're high up, they're executives, things like that.
33:13
Or and they or they want to start a business of their own, whatever.
33:17
And so I was like, "Okay, so there's this entire huge part of my audience that wants to start a business and I want to have something for them.
33:27
And so I also don't want it to cannibalize acquisition.
33:28
com in terms of how we generate deals and things like that.
33:31
And so uh it had to be something that would help people start a business, which in my opinion was going to be the closest match, you know, like audience match.
33:38
So highest percentage conversion.
33:42
Um it had to be a scalable thing.
33:42
So I didn't think a service would work given the amount of volume that we have.
33:48
And so it's like, "Okay, it has to be something that's uh demand constrained, not supply constrained." So it's like, "Okay."
33:51
And ideally, if there's something that we can create some sort of network effect and some sort of compounding, you know, machine within it.
33:58
And it has to be at the right point in the life cycle of the business, right?
34:02
If if if you're uh you know, day day you know, day 1,000 at Facebook is probably too late, you know what I mean, to get in on Facebook at any appreciable percentage, right?
34:13
Um and also where I would have less leverage and less value to add uh to a company that size.
34:20
And so School was a big company uh in terms of its value and the rounds that they had done already.
34:27
Um but I also have a really big brand.
34:29
Um and so it took, you know, Sam and I call it 9 months um to work out kind of every component of the deal.
34:39
There is In my opinion, it was the best deal I've ever done.
34:40
Not in terms of like winning over anything like that.
34:44
It was just it's a it's a really elegant deal the way that it works, which I'm not at liberty to explain all the pieces of it, but basically like we both gave a lot and we both are happy with how it's going.
34:58
Um and so we both made commitments to the other person of what we can and can't do.
35:01
Like if if someone's going to come on and uh you know, be in an ad from School, like I have to be okay with it because I have a strong association with that. Um and things like that.
35:12
Like it's like there's how can I mitigate this risk?
35:15
How can you mitigate that?
35:15
And so to circle back to the original question, why did I do the School deal?
35:19
I felt like I had 70% of the audience that I have because there's always way more people who want to start a business than have a business, especially if you make business content.
35:26
And so I wanted to have something for that audience that I that met all those other requirements.
35:33
And I knew Sam um and Sam told me about School 2 weeks into him starting School.
35:38
And so I was kind of like well, it's I mean I'm not going to try and bet on a platform at day one.
35:43
That's why that's where Sam has his massive balls.
35:44
I think on our on our podcast, I think he said he I think he said he spent $10 million of his own money to fund the business.
35:53
And I think he also said that was the bulk of all his money. Yeah. It was.
35:54
I mean, I I I think he's been public about it.
35:58
And then he and then he still raised another five to still keep continuing reinvesting in the business.
36:02
And when I saw the metrics of School, it has everything that you want.
36:05
It had viral organic growth.
36:07
It was compounding, you know, 20% every single month, month over month over month.
36:11
And I was like this thing's a [ __ ] monster.
36:15
And it was right at that point where he's like, "We need to grow."
36:16
And I was like, "Okay, I need a product."
36:17
And so it was a perfect match and um it's worked really well. That's great.
36:23
What Last time you were on, you were talking about how like you started doing minority deals and then you sort of realized like, "Damn, we're creating a deals that win, we create so much value."
36:33
The only you know, you basically wish you owned more on anything that works.
36:36
And you're like, "Maybe we'll switch to doing majority."
36:37
Like where did you land on that?
36:39
Like what's the evolved thinking on that?
36:40
And I don't know if that relates to how you did the School deal, but just in general also.
36:43
Yeah, it's almost all majority.
36:47
It's almost all majority.
36:47
Like if we're going to do a minority, it's got to be a massive company, you know, like for for us to do that.
36:52
I I basically have and one of the unfortunate things with content is like my my deal line has continued to move up.
36:58
And so like you're like, "I finally hit a million dollars in profit."
37:01
I was like, "I you know, like we're kind of looking at like five or 10 million in profit now, like for a minimum to look at."
37:05
Cuz right now like the portfolio is 250 million a year.
37:08
We do 70 million in EBITDA.
37:09
We have consolidated like the the smallest percentage ownership we have is 20%, the largest is 100.
37:16
Um I think our aggregate is somewhere is like 42 or something percent um if you blend all the the percentages together.
37:23
So we have meaningful chunks of the companies.
37:24
Are you like our friends we have a couple friends that are doing this and they they were talking I was talking to them about metrics.
37:31
And they were saying, you know, with a hold co like this, there's a couple different things you can go for.
37:36
One is just free cash flow.
37:36
So how much cash are these businesses spitting out?
37:40
And they buy cash flow businesses, that's their play.
37:42
Um they don't care as much about the equity appreciation.
37:45
Obviously they care, but Yeah.
37:45
first and foremost, they're looking for cash flow generation.
37:48
Um so they picked free cash flow.
37:51
And then I I know other people in private equity that are, you know, they're looking for basically ultimately like a return on capital invested or, you know, a multiple on capital invested.
37:59
So what do you what's the main metric for you with acquisitions?
38:01
How do you measure if you're doing a good job to deploy capital or not?
38:07
I have thought about it as deal by deal.
38:11
Like School is obviously a appreciation play.
38:14
You know, like that will realize all of the gains from that years into the future, right?
38:19
Whereas there's some companies that we'll buy that are pure cash flow deals.
38:23
And so it really just depends on I mean, deal by deal.
38:25
So we don't have like a mandate, which is one of the reasons, you know, why I haven't had LPs cuz I just look cuz the nature of having inbound deal flow is like we get weird deals.
38:33
And so if some of them are very interesting.
38:35
Um like if they have to buy out a partner uh and it's like this weird terrible situation, but no one else wants to get into it.
38:41
But like we're operators and so we're happy to get into it so we can get really good valuations and maybe we get both um in terms of cash flow.
38:46
But like I'd say like for us in cash flow, we're probably on pace to do 40 in cash flow just like our slice for the year. That's incredible.
38:58
And and how much capital did it take to get to that? Right?
39:01
Cuz that's the that's the skill. That's the finesse.
39:03
If you if it takes a billion dollars to generate 40 of cash flow, you're that's one thing.
39:07
If it took 50 million to generate 40, that's incredible, right?
39:09
Not a lot and it's been mostly because um what Leila and I have realized in this process is that we're better at building.
39:15
Better at building than buying? Yeah.
39:19
So like I So I'll I'll So we did 20 I did like a deal a month for like 2 years.
39:26
And of those, I've gotten rid of.
39:28
Like I basically just like, "Here's your equity. I don't even care." to like 80% of them.
39:33
And then we just we just basically did an 80/20 cuz it wasn't worth the time.
39:37
I was like, "You can keep the cash and I will give you the equity back.
39:41
I don't like this it's just not worth the time anymore.
39:43
But like the largest two companies in the portfolio together will do 150 million.
39:51
And we own very large chunks of those companies with probably consolidated some like 60 like a lot of EBITDA.
39:57
When you when you say build you don't mean incubate like from scratch.
39:58
You're saying once we get in there we just do a [ __ ] ton of work and we kind of run the business.
40:03
Yeah, so like the company that's doing 110 right now which is the largest in the portfolio. Can you say which one? No.
40:08
I just I just don't do I don't do any names besides school.
40:12
Um It's a it's a B2C business um business consumer business.
40:16
But it started it did 2 million in trailing 12 months when we got it.
40:21
And so we own 29% of the business.
40:24
And this year it'll do on its own between 35 and 40 million EBITDA. Wow.
40:29
What was the unlock for that one?
40:32
Well what what did you guys do that cranked it up so much?
40:33
Cuz that's how that's I'll tell you what I'll tell you all the stuff we did.
40:36
So And by the way you still only have 30% of it?
40:40
Yeah, I still have I have 29% it hasn't changed.
40:42
So uh in the business in the beginning it was just basically uh a handful of founders that were together and they figured out a way to to generate positive ROI on the front end uh in terms of getting customers.
40:53
But they had no back end.
40:54
Can can you say category like e-com licensing like just like a general archetype? Publishing.
40:59
Yeah, it's publishing business.
40:59
And so they were they were getting like three to one up front LTV to CAC.
41:04
And so I was like hey man wouldn't it be cool if we sold our customers something else?
41:08
And uh this is actually a really funny story if you guys want to hear it.
41:12
So we're negotiating this deal and we're like right near the end.
41:17
And they we all agreed we need to have some sort of second upsell some sort of back end that's going to build some sort of continuity or whatever.
41:22
And so they were like we've already got it we've already built it all out we're super passionate about it.
41:27
We want to show people how to build this a business like this.
41:31
And I was like that's not is it was a B2C business it's it's like a publish like it helps you publish books like things like that right?
41:39
And I was like this has nothing to do with what we what we do.
41:42
And they're like no we're passionate about it we know our customers are going to be passionate about it too if we're passionate about it.
41:47
And so I was like this is kind of a deal breaker for me like I don't want to do that.
41:51
Um and they're like well it's done.
41:53
So I said okay and we're pretty much at the point where we're going to walk away.
41:57
I said crazy idea why don't you just survey the audience and put your offer next to my offer.
42:02
And just see which one they want.
42:07
And I was like and if they want your offer more I was like I'll kill myself and we won't do this deal.
42:11
And I was like and if they do want it we do the deal.
42:14
And they were like fine if you're And so we ran it and 85% of people wanted my offer.
42:20
And my offer was more of that thing you just bought.
42:25
And so uh it was a great it was a great moment everybody came together as we did the deal.
42:30
And then we built out that back end which 1.
42:32
9x LTV which is now now we've actually increased it to 2. 2x LTV.
42:34
And so we kept the same three to one but we we were able to 5x advertising.
42:41
In terms of how much we could advertise and spend so we could be profitable.
42:44
Which is basically I mean this is just like uh like any digital marketer who's been in the game for 10 years or you know like this is like this is the game.
42:53
This is pretty standard [ __ ] business owner has blind spots right?
42:58
So many business I look at it's like oh yeah we have 5x ROAS.
43:00
It's like cool why aren't you spending more? Yeah.
43:02
They don't have an answer.
43:04
It's not like they have some complicated reason that they don't they're like I don't know I I don't really thought about it.
43:08
Yeah it's like Or they get romantic about it and they're like well we don't want to we don't want to like market it too much we'll be annoying.
43:15
this thing that said we need to have this margin.
43:16
It's like no no no dude you do this for two years you get 10x bigger right?
43:20
Like you you know there's a story they tell themselves or a blind spot or hey how'd you get all these customers like six months ago?
43:26
It's like oh I used to go to these events.
43:27
Like do you go to those events anymore? No I got tired of it.
43:31
And then the customers are gone right?
43:33
Do you want this to grow or like what's going on here right?
43:36
So it went from it went from uh 2 million to did 16 million to uh 50 then 70 then this year will do 110.
43:41
And so we hired 40 sales guys so that we could do we could add that back end in.
43:48
We added a CMO we added a CPO and a pro pull product team to help the the chief product officer out.
43:56
We added in a controller.
43:57
And so one of the things at acquisition.
43:59
com what we do is that we recruit.
44:00
And so because we have a lot of inbound we have a lot of talent that is in my audience and so I I might not endorse the company publicly but from a private perspective we'll endorse we'll we'll recruit at Holdco get usually higher quality talent than a portfolio can get place the high quality talent and then they just grow way faster.
44:20
Well why wouldn't you recruit that promote that company? Why wouldn't I?
44:24
It's because I don't want to keep well one I don't like promoting lots of things.
44:28
So that's a big thing for me cuz I don't want to promote lots of stuff.
44:31
Um it's one that I am considering to be fair.
44:32
But like it couldn't handle the amount of volume that I can send now.
44:37
And now it it's probably close because we actually built a SaaS component to that business and now the software is doing more about 50% of the revenue in that business.
44:46
And so that's going to be a monster deal.
44:48
But the the point there is that like we took the team from like a handful of dudes with like some VAs right?
44:54
Into now the company's got you know 100 employees and like a whole leadership suite a whole executive suite.
45:02
It's a company you know what I mean?
45:04
And that just took a lot of work and four and a half years.
45:06
And so our first kind of batch of deals that we did we have our handful of winners that have come from that.
45:12
What did you pay for that by the way?
45:14
The 30% how much cash did you put up up front? Like almost nothing.
45:19
I'll say like a negligible amount relative to what we do now.
45:21
So you made tens of millions of dollars in value potentially more in four years.
45:25
And and you made it for everyone it sounds like. Yeah.
45:29
Dude I want to normalize this cuz I think this is really cool.
45:30
So I just did this I just ran our stats this uh this last weekend.
45:34
Um our average founder return on equity.
45:37
So post deal how much more is their slice worth?
45:40
Like every PE buyer says listen and you could make more on the second bite right?
45:45
So it's everyone's like the same pitch right?
45:46
So our average founder return on equity net of the chunk that we now own is 13x. Yeah that's silly. That's silly. That's crazy. Right.
45:58
So it's like at that point I was like you should pay me.
46:03
Well dude so so I did a deal that was similar.
46:05
I can talk about it now cuz the numbers have come out a little bit which was this deal that at the time was called Shepherd.
46:09
And now it's called uh Somewhere. So it's somewhere.
46:11
com it's basically a way you can hire like top talent overseas.
46:15
So you know in the US that same role for a developer might be 150 grand 180 grand a lot of business owners don't want to do that they're trying to be more profitable. that?
46:23
Yeah so Nick was in the business.
46:26
And then I wanted to join hey I liked that blueprint.
46:29
So I was like okay that's a business I'm either going to start I'm going to buy into I'm going to do something.
46:33
And I tested all the services out and I was like okay I like this one.
46:35
Um so I approached Marshall and cut a deal that I thought was so good for me which is my objective when I do a deal is it has to be good for me.
46:44
I'm not going to do a deal that's bad for me.
46:45
But I want it to be good for both sides.
46:46
But if I'm being honest in my heart of hearts I was like I think this is a good deal for him and a great deal for me. Yeah.
46:51
Turns out I had it like totally flipped.
46:52
So what ended up happening was we put in a small amount of money and then actually you know but the business was already making millions of dollars a year of profit.
47:00
And so I was like I can't value you this low but I'm bringing value that's not cash.
47:04
So how are we going to do this?
47:06
And they were like look how about we do this.
47:08
This was Nick's idea actually.
47:08
Nick was like the business will loan you the money to buy your shares.
47:11
And I was like sick okay you're going to give me the money to buy my buy you? All right.
47:15
Sign me up you know say no more.
47:19
And so and that's what that's when I was like okay this is an incredible deal for me and it's you know a really good deal for them cuz I knew I was going to grow the business.
47:26
I didn't know exactly by how much and by how long it would take and all that.
47:31
And what ended up happening was at the time I think Marshall had an opportunity to sell the business something in the range of let's call it like 15 million bucks.
47:38
So that's what he's looking at.
47:39
He didn't want to sell he believed in the business so he decided not to sell.
47:41
But he had gone out looked at option offers and that was like kind of where where a realistic deal might have got done.
47:46
A year later now the numbers came out so it basically you know the the buyout happened at a 52 million dollar valuation.
47:51
So in in less than a year so basically like I don't know nine months of time the business went from being worth 15 million to 52 million.
47:57
And so I thought I was getting this incredible deal on my equity.
48:01
Actually Marshall got like by far like the most value out of the deal in less than a year.
48:05
And the only thing that changed was me coming in and and you know being able to help the business in in different ways.
48:09
And so um that was and I realized oh [ __ ] that's the metric that matters cuz like of course I'm always going to protect my bottom line to try to make this work.
48:18
But the only way that this model works long term is if the founders get a stupid return on equity after my split.
48:25
And YC does the same thing.
48:25
YC which uh they used to get a lot of [ __ ] cuz they would give you 20 their original deal was like $18,000 like 6K per founder in a company.
48:33
Um and they would take six or seven percent.
48:37
And people used to be like well YC's getting in at an effective like a million dollar valuation into these like future Dropbox Airbnb like those are YC companies.
48:45
And Paul Graham came out he's like there's a very simple equation.
48:46
Uh you do one divided by the equity you gave me.
48:51
So basically it's like if you gave me 7% but I make the company worth 10% like because you gave me because I'm now involved in the company the company's worth 10% more it was a good trade you would do that all the time.
49:00
And obviously they add a lot more than 10%.
49:03
So it became kind of a no brainer it is it was a different lens to look at than just valuation which I think is where most founders get you know stuck on either due to Shark Tank or just whatever that's the the general parlance.
49:14
It's just is this the right value am I getting a fair valuation or not versus if I gave you 10% of equity but I knew you'd triple the value the value of my business of course I would take that trade 100% of the time right? Right.
49:25
And then the risk that's associated is what if you don't do anything?
49:27
And so then you covenant around that.
49:28
And I think I'm a big I'm a big personally I love performance stuff.
49:34
Um because I know I'll hit it.
49:34
And so people tend to be like, "Well, if we hit that I'm like, cool.
49:38
Like if you're good with that, I'm good with that." Sam, you were smirking.
49:42
Am I getting high on my own supply or what what what were you laughing at?
49:46
You're not high on your own supply. No, I I like it.
49:47
I think that um so we're we're glamorizing this this the buying of businesses because Alex, you're doing it wonderfully.
49:54
And Shawn, you told the story of doing it wonderfully.
49:56
Whenever I hear these stories, I'm like, this sounds awesome.
50:01
And then I get into the nitty-gritty and I'm like, I hate this.
50:03
I love starting stuff from scratch.
50:06
Like I get so much more joy like crafting the brand and putting my personality into it and like calling customers on the phone early on and like hearing like it's like you're committing I'm practicing my bits to hear what like what works well.
50:21
I love that so much more uh than having to buy things um because I just think it's it makes my soul feel better.
50:28
And now we can debate all day if the numbers make sense for you in both those examples that you guys gave.
50:35
The numbers like make so much more sense.
50:36
And and it's it's hard to create that much value in 4 years starting something from scratch.
50:43
And so what I want to know do you feel that way?
50:46
I mean, you're you're you started something for Like do you ever like get a little bit of that vibe when you're starting something from scratch?
50:52
Do you get the artist regret? The artist regret.
50:53
Yeah, you're like, dude, I'm producing all these artists.
50:57
I'm not actually writing songs.
50:59
You know what I'm saying?
50:59
Well, like I I miss that art that It's actually more like the analogy would be like a label.
51:05
You're a label Sure, whatever.
51:07
so then you get to go be in the in the studio. I get that.
51:09
I'd say first of all, I do consider myself a businessman.
51:13
So if I were to like give myself a title, I feel like that's probably most appropriate.
51:15
That being said, I do get a lot of the stuff that I like a lot, which is the big picture decisions, which is like what big bets are we going to make? Like I love that stuff.
51:25
Like, okay, we have we are like what's our one big bet for the year?
51:30
And then spending a tremendous amount of time doing research and be like, okay, this is where we're going to go and this is how we're What's an example of a bet you made a year and a half or 2 years ago?
51:38
Well, dude, the software component for the publishing business. So it was not that.
51:41
It was basically a consumer service business fundamentally like education service, whatever.
51:44
And it was I think the revenue's 50/50 split between the two.
51:49
And so I was like, we have to put some sort of software thing in here that we can facilitate.
51:53
So either we get a tech-enabled service multiple or we just get a pure SaaS multiple.
51:57
Um and so it was a year and a half ago.
52:00
Um and we started putting a few million dollars into developing the software that now has just had a tremendous uptake rate, has improved conversion rates, improved client success scores, all of these things.
52:12
Um and that was a bet, you know, I mean, to be fair for a company of that size even when we made the bet, I think we were doing somewhere like 20 million in EBITDA when we made the bet, something like that.
52:21
Um so, you know, betting 10% or 15% of net free cash is not like a massive bet, but from a resources perspective of the attention of the leadership team, that was where the big bet was.
52:32
And so kind of like the point with the brand versus the cash, like if I'm going to do a deal and I promote it, the biggest the biggest slice that I'm giving is is the audience and the attention, not the cash.
52:46
What's a company you would want to go buy right now?
52:48
Let's say you had the money net today, what type of company would you go buy?
52:51
I'd probably want to buy a big professional services business. What's that mean? Business plumbing.
52:54
So payroll, financial services business like accounting, tax, like the things that every business has to have.
53:01
Um I like those businesses.
53:04
I I mean, I love service businesses even though 40% of our portfolio is software, I still like service, tech-enabled service like and I still see software as software as a service.
53:14
So like I just I feel like I get those types of businesses cuz there's so many things where my skill set of like tweaking pricing and figuring out sales process and demand gen, like that's where I'm pretty good.
53:25
And so there's the businesses that I can make a huge impact on.
53:28
I got one more question for you, which is what are you trying to figure out?
53:31
Because uh one trap you could fall into is like you're the advice guy.
53:34
It's like here's the guy who turns on the camera and gives everybody advice all the [ __ ] time, which is like inherently somewhat of a know-it-all position, which is dangerous on the audience side of like eventually people start to resist that, but also more importantly for yourself, you're like you got where you got because you were the student.
53:50
And now you're getting good benefits of being the teacher, but you still want to be the student.
53:54
And so I'm curious, where are you still the student right now?
53:56
Like what are you trying to figure out?
53:57
What are your unanswered questions that you're you're noodling on that maybe maybe even we could help you out or or kind of help you talk through those.
54:02
I would say the big things that I'm still like green on are the fund world, raising capital, like LPs.
54:09
Like I don't have any experience with LPs.
54:12
I've always done my own my own money. I don't use debt.
54:16
I will probably use more debt in the future. I just haven't.
54:18
Um so those are all things that I am kind of more spending time on.
54:22
That being said, like to be very candid with you, I feel like and Sam and I talk other Sam uh Sam partner of mine uh and I talk about this, which is like there's periods of figure it out and then there's periods of do.
54:38
Like I'm in a period of do right now.
54:38
Uh and then when I get to a constraint, cuz right now the plan of like grow more media, grow the companies has been working.
54:45
And so I want to do more better, not new.
54:50
And so I'm going to continue to do more better until more better stops working.
54:53
And then I will look at something new.
54:54
So like in terms of where I see my deficiencies from the private equity perspective, uh LPs and debt um are things that I would say that are are weaknesses of mine in terms of understanding just cuz I've used my own capital, but in terms of limits for the business right now, um I think the biggest threat is always focus.
55:11
And so that's why I try and say no to everything.
55:15
Except coming on this podcast cuz we're your boys. Dude, you're the man. You guys are the man.
55:19
I I'm happy you're feeling healthy.
55:21
You're looking good as always. We appreciate you. Is that the pod, Shawn? That's it.