Ep.96 — How to get better at making decisions w/ Jake Taylor (CEO of Farnam Street Investments)

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Hi, I'm Jim O'Shaughnessy and welcome to Infinite  Loops.

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Sometimes we get caught up in what feel like infinite loops when trying to figure things  out.

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Markets go up and down, research is presented and then refuted, and we find ourselves right  back where we started.

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The goal of this podcast is to learn how we can reset our thinking on  issues that hopefully leaves us with a better understanding as to why we think the way we  think and how we might be able to change that to avoid going in infinite loops of thought.

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We hope to offer our listeners a fresh perspective on a variety of issues and look at them through a  multifaceted lens — including history, philosophy, art, science, linguistics, and yes, also  through quantitative analysis.

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And through these discussions help you not only become a better  investor, but also become a more nuanced thinker.

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With each episode we hope to bring you along with  us as we learn together.

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Thanks for joining us, now please enjoy this episode of Infinite Loops.

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Disclaimer: Jim O'Shaughnessy is chairman and Co-Chief Investment Officer of O'Shaughnessy  Asset Management, where Jamie Catherwood is an associate.

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All opinions expressed by Jim,  Jamie and podcast guests are solely their own opinions and do not reflect the opinions of  O'Shaughnessy Asset Management.

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This podcast is for informational purposes only, and should not be  relied upon as a basis for investment decisions.

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Clients of O'Shaughnessy Asset Management  may maintain positions in the securities discussed in this podcast.

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Jim O'Shaughnessy: Well, hello everybody.

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It's Jim O'Shaughnessy  with yet another edition of Infinite Loops.

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I'm very excited about my guest today.

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I'm very  excited about all my guests because I'm so lucky to talk to so many smart, interesting  people.

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My guest today is Jake Taylor, the CEO of Farnam Street and the author  of a book I read before I knew you called The Rebel Allocator. Welcome, Jake. Jake Taylor: Thanks Jim.

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It's a real pleasure to be here,  although I do feel a little bit of nerves given the quality of guests that have set the bar on  this already.

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So I'll do my damnedest to give you a good show, but I can't make any promises.

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Jim O'Shaughnessy: Well, I like that.

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Under promise over deliver.

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I think that's what's going to happen.

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Anyway, so I want to start off with the book, The  Rebel Allocator, because I personally loved it. Jake Taylor: Thank you.

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Jim O'Shaughnessy: I got to tell you, I didn't love the story aspect so much, but I really loved the  fact that what you were doing was very similar to what my friend, Dave Chilton did with a book  called The Wealthy Barber.

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What you did was give it like an MBA level class in asset  allocation and why certain things are that you really have to know about if you want to  succeed with a story. So I love the format.

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The first question I have for you is one of the  things that you say is the iron law of economics, right?

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Is the not ceteris paribus, not that one. Jake Taylor: No.

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Jim O'Shaughnessy: The iron law is cost must be less than the  price.

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Here's the real important part as far as I'm concerned.

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The price has to be less than the  value the customer enjoys. Please enlighten me. Jake Taylor: Yeah.

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The original framework for that came from Nick Gogerty has this book called  The Nature of Value that has...

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And he showed that cost and price and value have  to be in relation to each other in a certain way in order for it to be a sustainable system. Right?

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If your costs are above your price, you're unprofitable, and you're going to go  out of business.

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If your prices are above the value that customers are receiving, then they're  going to stop patronizing your good or service, and you're going to go out of business.

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So we  have to have all these things lined up in order to have a successful, long term sustainable  business.

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What I then in the book took, I tried to make it as simple as possible, and  imagine in the story, there's a restaurateur who is kind of the Yoda of this lesson, the  Mr.

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Miyagi and he's teaching to this- Jim O'Shaughnessy: It's actually Mr. X, right? Mr. X. Jake Taylor: Mr. X.

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Yeah, but- Jim O'Shaughnessy: Yeah.

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Francis Xavier, if my memory is...

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Jake Taylor: That's correct.

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Although, it's been a while since I've read it as well, so  you probably would remember better than I would.

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I used these straws basically as an example  to show the relative motion between cost, price and value.

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What's interesting then is that  you can start to see that between cost and value, if you move price around, you can change the  profitability of the company, which is costs are subtracted from price.

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And then the difference  between price and value might be called brand.

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So you can see the trade-offs between the prices  that you are charging will either create profit for you, or another way of thinking about  it, actually kind of stored profit in the minds of your customer for later use.

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That  would be what brand is.

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I mean, the whole thing behind the book was to try to give business  people a useful framework.

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I knew I had to start at a microeconomics level and build up unit  economics effectively.

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That's really what the cost, price, value exercise was all about. Jim O'Shaughnessy: Yeah.

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It's a good way to start people out  because so many people these days are...

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You know, a lot of the classes that  I'll read the notes from and everything, they're not just doing the basics.

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I think that  when people lose sight of that, they start pricing everything to magic as opposed to the real world.

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Let's continue with the trade-offs between profit and brand though.

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That's something I'm really  interested in.

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Running after profits is in many cases, a suboptimal strategy.

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There's another  thing that an investor or an owner should know, and I know you know it because you talk about  it a lot, the return on invested capital.

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Talk to me a little bit about what are the  hazards, if you're chasing those profits at the expense of building the brand.

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Jake Taylor: Yeah, exactly right. If you imagine the...

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Especially if price is getting over the value of what you're receiving, right?

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I think we've all  felt subjected to that, right?

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We felt cheated by that business, and now we're kind of mad  about it.

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That's destroying a brand.

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I mean, maybe it's not as true today, but in years past,  everyone hated cable companies because, "Oh, I hate these bastards are overcharging me and  underdelivering and making me buy a bundle and I don't want a bundle."

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Well, eventually, it may  take time, but consumers will find a way to get around you, eventually. It may take a long time.

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But to go back to return on invested capital, that's really important when it comes to growth.

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So when you think about a business that's growing, you can grow and grow and grow, but if you are  giving away a dollar for 80 cents over and over again, growth is not a good thing then even if  you are VC subsidized.

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I should caveat this, that there's some nuance to it in that it's  possible when you reach a certain scale, especially for a network business, where you  all of a sudden become wildly profitable, but you had to invest a long way to get the  network scaled up to a certain size and inertia.

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So it's not quite as simple as like,  oh, low return on invested capital, equals bad business, but over a long enough  period of time, we can start to say that.

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If you have a low return on invested capital  of your projects as a business person, growing it may not be the right thing for you  to do.

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In fact, maybe shrinking and retrenching and getting your returns on capital back up,  and then growing from that base is probably the right strategy.

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So return on invested capital is I  likened it to actually like weightlifting in that the return of invested capital is the form  that you're using to lift the weights.

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You want to make sure you're having good  form.

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Now, if you have bad form and you load a bunch of growth, you load a bunch of  weights on there, it's going to crush it and destroy it. Right?

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So you have to make sure  that you're keeping good form the whole time as you're growing. Jim O'Shaughnessy: Yeah.

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AOL with the plethora of the CD.

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You're probably too young to remember though.

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Jake Taylor: No, I remember that.

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Jim O'Shaughnessy: Oh my God.

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We let our kids play Frisbee with them because we got like  five in the mail every day. So I hear you there.

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We're always trying to evolve our  strategies.

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We're quants, as you know, and what we find is sometimes things stop working,  and they're probably not going to continue to work.

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One of our great examples was price to  book, which used to work really, really well until you went back and got the new data set from  Chris for 1928 through 1964.

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And you found that it was inverted because another thing low price  to book is a proxy for is bankruptcy risk.

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But there's another problem with it, and that is this  idea that we're talking about right now, which is brand intangibles. Jake Taylor: Right.

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Jim O'Shaughnessy: We have moved into a heavy intangible economy,  and so we wanted to find quantitative measurements that could capture that intangible value.

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I  think we did a pretty good job, but I'd like to hear how you do that.

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And then the instant thing  that pops to mind is, okay, so Apple is probably one of the most powerful brands out there right  now.

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They charge premium prices, not lower prices. What do you think?

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How do you look at intangibles? Jake Taylor: Yeah. I mean, you're right. It has become...

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I think it was maybe in the late nineties, it switched over to where CapEx,  physical, tangible investments crossed, went under now what intangible  investment became and mostly in R and D and a lot of coding actually  in the last, call it 20 years.

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It's pretty obvious to me now that accounting  has decayed somewhat from economic reality, and there's some good reasons for that.

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I mean, if  you're trying to be as conservative as possible, which is one of the tenets of accounting, it's  very hard to assign a very specific value to code.

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There're some things that happen like  technical obsolescence can happen like that.

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So if you are trying to break up the useful life  of code and decide, okay, I want to expense it against a certain usage time period like one year  at a time.

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Well, all of a sudden, two years later, it's not worth anything because you were  Blackberry and the iPhone came along, you fall off a cliff.

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Well, accounting  shouldn't set you up for those kind of mistakes, right?

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It's trying to be conservative.

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So there's a reason why, but it's clearly has devolved from economic reality and slipped  a little bit as compared to when we just had factories and property, plant, and equipment.

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And  that was like, you could go out in the yard and see exactly what you had on your balance sheet.

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Jim O'Shaughnessy: You know, one of my soapboxes of many, I know, you  can't get me to shut up, but is this idea that GDP is irrelevant.

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It is absolutely irrelevant  because it is still calculated the old way, and it is not capturing, oh, probably these  days, 70 of what's actually happening.

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When I started on this soapbox, I always used Intel as my  example, because they have all of these level five manufacturing plants in developing  countries and they compete only on price.

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Intel does all the symbol manipulation, if you  will.

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I call myself a symbol manipulator.

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You're a symbol manipulator.

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And that's where the value  is. Right?

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The brilliant people at Intel come up with a design for a new chip.

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They ship it over  to the winning bidder, which is a level five.

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So almost no flaws ever or that company will go out  a business.

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That's how serious it is.

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They pay them 9% these days as a profit margin and that's  getting competitive.

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Then they ship the product back to the United States and Intel enjoys  a 40% margin.

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I'm making these numbers up.

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That's happening more and more right now.

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Jake Taylor: I think it's more in the mid-twenties, but yeah. Jim O'Shaughnessy: Yeah.

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So when I started it, it was higher.

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I think that that's going to persist and that we're going to need new tools to  be able to make this more choices about what is a good investment, what might have been  a good investment a while back and no longer is.

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Jake Taylor: But one framework, Jim, that I like that helps me to untangle some of these kinds of things,  and to go back to your Apple example of like, how do they charge such premium prices and yet  the customer keeps coming back?

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Isn't this a competitive market?

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It's this jobs-to-be-done  framework that Clayton Christensen had mentioned in one of his books, and other people have  done more work on it and taken it further.

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But really at the end of the day, we all have  subjective wants and needs as humans.

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We want food and shelter.

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We can work our way up Maslow's  hierarchy of needs, and then we start to...

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Once you kind of jump off the top of that pyramid,  you go into mimetics and Rene Girard's work where now it's like, why do we want what we want?

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At the end of the day, every single good or service that we are consuming that we decide to  buy is to give us some sense of progress against one of our wants or needs.

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We hire that company  to do a job for us.

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And whatever that job is, is what should dictate the value to us, right?

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That part of our value straw, and then there's the price.

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And the price doesn't necessarily have  to do anything with the cost.

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It's a value that's derived.

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So take an Apple iPhone, for instance.

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It replaced a hundred different gadgets that we used to have in the 1980s, whether it was your  radio and flashlight and compass, telephone, and GPS, and like a million things. Right?

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Now,  it's in one easy package and it always works and it provides...

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We hire that to do a  thousand jobs for us a day practically. Okay.

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It's why one of the things that it would  be the first thing that you would cry if they took it away from you. Right?

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I mean, you almost  can't live without it now, people can't imagine.

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That has nothing to do with how much a transistor  costs.

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It has nothing to do with the screw that went into, when they made it in China and shipped  it over.

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There's nothing to do with the cost.

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That world of cost plus in an industrial  sense like, "Oh, we're going to make sure we get 15% profit margins because it took  us a dollar to make that widget."

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Well, that's the old world.

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Now if you think about  the world in the jobs-to-be-done framework, and because you can hire for increasingly interesting  specialities, it's even further divorced from value, price, and then cost. Jim O'Shaughnessy: Yeah.

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You know, now we're in Rory Sutherland  land, who's was a good friend of mine. I think he's right.

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It is the consumer  or the purchaser who determines the value of these products.

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There's a great book  that I just finished reading by Governor Howard Bloom, and we'll put the title, it's  a retaining the beast or whatever.

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It's a very, very pro free markets book, but it's also  a critique.

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One of the points he makes endlessly is that there is no demand. There is desire.

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He  goes on to say that like it or not, human beings play status games and they play signaling games  and virtually all of the most useful products started out as frivolities.

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The example he  gives is the printing press of all things.

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He tells the story about Gutenberg whose day  job before he came up with the printing press was gym polisher, and who's he selling to?

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Well,  he's selling to the richest people in society.

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He was trying to come up with a way to do his  pamphlets quicker.

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And we got the movable press, and all of the first books were status items.

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The  first books that got sold were jewel encrusted, and they were only sold to the nobility.

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But then  he was kind of like, "Wait a tick.

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There might be some people, there's this Martin Luther fellow who  is saying that people should read the Bible, but it's only in Latin or Greek.

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I wonder what would  happen if we published it in German?" And the rest is history.

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I think that is a great framework  in which to build the scaffolding, if you will, for a new way of looking at markets and investing.

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Jake Taylor: I'm glad you brought up the status items, because  one of the takeaways of jobs-to-be-done is that you do hire a service or a product to signal  a status thing.

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So especially early iPhone, you bought it, half of the reason was to  show off to your friends.

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You will pay a lot for that item because you're getting that  job-to-be-done hired of showing off.

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Let's say we start to then tip in towards identity things  where we want to be internally consistent, and you wear a Patagonia shirt because you believe  in what that company believes in.

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You'll pay $200 for a sweater that if it didn't have that little  logo on it, then you would've paid $20 for it, but you're not hiring that sweater to keep you  warm.

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That's one of the jobs, but there's another job you're hiring it for, and that is to signal  a certain thing about yourself to everyone else. Jim O'Shaughnessy: Yeah.

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I have a young guy who I've had on the podcast, Rob Henderson, who's getting his PhD  at Cambridge, and this is what he is looking at.

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He came up with a really interesting thesis around  what he calls luxury beliefs.

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Spoiler alert, they're not all that great.

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He does a very  good job for a 30-year-old guy of explaining why they're so powerful.

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Offline, one of the  conversations that I had with him and others was this... I read a piece.

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I can't remember where,  the New York Times or the Wall Street Journal, but it's people under a certain age won't respond  to texts that come with a different color, meaning that you're using- Jake Taylor: Uh-oh, not an iPhone.

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Jim O'Shaughnessy: You're not using an iPhone.

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I found that extraordinary. I mean, weird, right?

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Jake Taylor: Is that the new Protestants and Catholics?

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Jim O'Shaughnessy: I guess. I don't know.

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It's just like, to me is so  bizarre, but I think that again, as quantitative investors, we got to find a way to model that  because it's becoming increasingly clear.

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And we're going to talk about a really interesting  innovation that you and your firm have come up with in a second here.

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So all of our brain  power, so to speak, on the research side is going towards these new metrics that we  feel are efficacious in trying to grasp these things that are harder and harder to grasp.

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I was talking to a friend last night and they've got this show. Actually, not a friend.

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My daughter-in-law and she's my friend, too.

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I was babysitting for my grandkids, and we got  to talking about The Gilded Age, which is on HBO.

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I asked her, "Do you know why when Forbes  came out with the rich list, do you know why it was the Forbes 400?" She was like, "No."

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And I went, "Because Mrs.

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Astor's ballroom only held 400 people."

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Jake Taylor: Interesting.

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Jim O'Shaughnessy: She was like, "Wow, that's weird."

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But then the  other interesting part of it is when you look at the first one they came up with, everyone on  the list who had made their own money, which were in the minority, by the way.

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The majority had  inherited their wealth.

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And this was in, I don't know, '82 or '81, whenever it came out. So I was  21 or 22.

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But the people who had made their own money, it was in physical things. Right?

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It was in  real estate, oil, shipping, all of these things.

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Flash forward to today, virtually just  a handful of people who've inherited the money.

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Everyone else, as I said to you before  we started recording, symbol manipulators, right?

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People like Bill Gates, people like Elon Musk,  people like Bezos, et cetera.

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So the ability to capture that, I think very, very important.

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The  reason I'm at length telling this story is because it also shows that we are often trapped by these  invisible beliefs that we don't even know we have.

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So Forbes 400, who's Mrs. Astor? What  the hell?

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You know, this is bizarre. Jake Taylor: Yeah.

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Jim O'Shaughnessy: Right?

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So I always try to uncover those things when I'm trying to get a new thesis  to test or whatever.

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A lot of what we believe is because of things that happened a long time  ago, no longer relevant, but here we are. Right?

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That leads me into the thing that you've, to my  great pleasure, allowed me to take a look at, which is your firm's new idea called  Journalytic.

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Tell me what you can tell me about publicly about that. Jake Taylor: Yeah.

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I should probably preface that we're  still very, very early days, in a beta mode.

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So it's still a little stealth, but I'm crazy excited  about where we're going and the team that we're building to build the software.

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It started  with being an investor and more discretionary.

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Everybody read the checklist manifesto and like,  "Oh yeah, checklist. That's a good idea."

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I know I can only store so many things in my head at one  time.

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I need to get that out of my head somewhere else, so that I have some framework.

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I  built up a pretty extensive checklist.

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I read this research paper that said, if you  even just randomize the order of presentation of something like a checklist that you will  engage more system two thinking.

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So, slowing down, more executive, less gut reaction, right? That's your system one.

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It's like, "Well, okay, I need software to randomize this."

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Because  I just have it in a document that I'm going through.

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I could tell, I know where I'm cutting  corners.

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I'll shortchange one of the questions because I just want to get to the next question.

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We're just trying to keep our caloric expenditures in our brain to a minimum whenever we can.

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Well, so yeah you recognize like, oh my God, there's a...

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My entire process could stand to  be put into a software approach to just improve the processing of information.

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One of the biggest  things that I think we recognized was that there are kind learning environments and there  are wicked learning environments according to researcher, Robin Hogarth.

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A kind learning  environment is one where feedback is immediate.

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It's clear, it's unambiguous.

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It's like the  repeatable patterns.

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So you're riding along on a bike and turn the handlebar real hard and you  crash, and that's going to happen every single time you do it.

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You're going to quickly learn  that that's not a good idea to jerk the handlebar.

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Now, in the investing context, it is an incredibly  wicked environment.

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A lot of that has to do with this is a complex adaptive system that you're  dealing with, with positive feedback loops that lead to runaway outcomes that are very  hard to predict.

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You have nonlinearities all over the place.

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You have initial starting  conditions of a complex system that will then lead to wildly different outcomes in outputs  of a complex system.

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Now you're trying to wrap your mind around and make predictions about  what's going to happen in the world. It's so incredibly hard.

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To challenge it, we  would use Michael Mauboussin's idea, in luck versus skill research about how could  you...

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If I said, Jim, I want you to try to pick one stock for me, where I want your goal  is to lose the most you can over the next year. It's almost impossible.

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Jim O'Shaughnessy: I know Jake Taylor: Now I bet you could probably do something smart if  I said, pick a security to lose the most over the next 10 years.

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I think you'd actually have an okay  shot at that.

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But the noise of any one year is so incredibly hard to overcome when you're trying to  tie your decision with the eventual outcome.

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So one of the ways around that is to start journaling  about what you're thinking, what you're feeling, record your decisions, record your predictions,  and actually assign some probabilities to them so that you can see, get a sense of your confidence  versus your competence.

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All of these things are just very basic best practices, but that decision  making researchers like Daniel Kahneman, he'll tell you, just go get a notebook and write down  your decisions, and you'll become an incredibly better decision maker, but no one does it. Right? Jim O'Shaughnessy: I do. I do.

27:44

Jake Taylor: Well, that's why you're so damn successful,  Jim.

27:46

I mean, that's the difference.

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With Journalytic, and the name by the way  comes from journaling on the front end, which we think journaling is one of the best  ways to interface with your brain and get all this stuff out of it and make room for the  good ideas to proliferate.

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Tied in then, because we know people are going to be using it in  an investment context, we can have structure that is readily buildable within your journal so  that we can tie in reports and analytics on the backend to give you that feedback loop and  close it so that you become a quicker learner as to the cause and effect between your decisions.

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So instead of having to wait maybe 10 or 15 years to figure out God, do I have any luck versus skill  in an investing game, we're hoping to shorten that timeline so that you can get a much better sense  of where you are and how you're improving.

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I'm incredibly excited to be able to help people in  that way, and using it myself now kind of a very rudimentary version for more than a year now, it's  been a game changer for me.

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I'm much, much better investor than I was even two years ago because  of the...

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It's just like a diligent practice and it forces you to get in there and do the real  work every day.

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I think it's going to be really interesting and I'm excited to see where it goes. Jim O'Shaughnessy: Yeah. Very exciting.

29:10

You were gracious enough to  let me see the beta version.

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I think it's very, very cool, but obviously you're  playing to my biases here because I- Jake Taylor: Totally. Preaching to the choir.

29:22

Jim O'Shaughnessy: You really are.

29:22

I mean, we're in the same pew because journaling is something I've tried to  get people to do forever for lots of reasons.

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Not just the ones you mentioned, although the  ones you mentioned are very important because if you can't write down what you think, you  don't know what you think.

29:39

If you write it out, sometimes you have the puzzler.

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Oh, I thought  I thought that, but I don't think that at all.

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Jake Taylor: I can't believe, I thought that before. That makes no sense.

29:53

Jim O'Shaughnessy: Which is our memories are unreliable narrators.

29:56

Mother nature and evolution think that it's doing us a kindness by updating  our memories to what we believed now.

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Let me ask you a question  though about Journalytic.

30:15

Are you going to have to...

30:15

So it seems  to me that you have like two mountains to climb.

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The first mountain to climb is  to get people to actually keep a journal. Jake Taylor: Yes.

30:26

Jim O'Shaughnessy: So I want to hear your strategy around that.

30:29

And then secondly, there are the naysayers  who are going to say, "Well, I can just find the software to do this." You know?

30:39

Spoiler  alert, everyone listening.

30:39

No, you can't, you won't, but you're going to think that you can.

30:46

Tell me how you're going to address those two. Jake Taylor: Yeah.

30:52

So with the journaling first, you're right.

30:57

It's a very comparable analogy to getting someone  to go to the gym.

30:57

Everyone knows it's good for them.

31:03

How do you get that activation energy high  enough to go?

31:03

And then as you know, once you get the habit going, you actually start to look  forward to it, but it's that initial on-ramp.

31:17

That's where we are looking at ways to create  some fun gamification around it, and hopefully gamification in the way that is good for you.

31:24

I  don't want to be gamification with like confetti because you placed an options trade type of...

31:31

Jim O'Shaughnessy: Right.

31:36

We're some got to go there. Jake Taylor: Yeah.

31:38

I want it to be for your benefit, but  I think that there are some creative ways to lower that activation energy, help you get  over the bar to get the habit going, start small, build from there, and use the research of stuff  like from Atomic Habits where you can tie in triggers that will... You know.

31:58

Okay, I know every  time I do this, I'm going to take this action. So you're right though.

32:06

I mean, it's no layup that's  going to be like everyone's all of a sudden going to be a journaler.

32:11

I think there's a little  bit like it requires some growth mindset that is like, I think I can get better at this.

32:18

Therefore,  I'm going to put in the work to get better. Jim O'Shaughnessy: Yeah.

32:24

Jake Taylor: The other thing, too, I would hope that starting in a financial context in that improving  your investing, that the monetary potential gain would maybe provide some of that activation  energy to get you working on it once you recognize the problem and you see the potential, you see  the job to be done that you would be hiring it for and where it might take you.

32:43

Another  part of the jobs-to-be done framework is it actually gets into Joseph  Campbell's Hero's Journey where you're taking the customer and making them the  hero of the journey.

32:50

That's your job as the proprietor.

32:55

So how do we make you the hero and  get you started and show you boy, a year from now, look at these reports you can be able to see about  yourself if you put in this little bit of effort right now and get that habit going? Jim O'Shaughnessy: Yeah.

33:08

I mean, one of the reasons why...

33:08

I didn't  know this before we had lunch at Capital Camp, but I certainly knew it afterwards.

33:15

We're into the  exact same things like the Joseph Campbell hero's journey.

33:22

My friend, Tom Morgan talks about that  all the time.

33:22

I've studied it extensively because it seems to be in our DNA.

33:29

It seems to be in our  human OS.

33:29

If you can some hooks into that, you're probably going to be more successful than if not.

33:36

I mean, one idea that I would have is, maybe you preload some great stories.

33:41

Maybe you give it to  people from various sectors of society, from a newbie investor all the way up to a pro and you  let their stories unfold.

33:48

If you were marketing that, that would be one of the things that I  would think of is because again, I used to joke, I'm a quant who had to tell stories about  why you shouldn't invest using stories. Right?

34:09

It's in our DNA and you can either go with  the flow or you can try to swim against the tide.

34:19

And I got to tell you, at least in my career,  N equals one, but trying to go against the flow does not lead to great things. Jake Taylor: Yeah.

34:30

It's a lot easier to get the horse to  go the direction you want if he's already going that way. Right?

34:35

Jim O'Shaughnessy: Right.

34:36

If we can build tech tools that allow us  to leverage our thinking, leverage our own brains, our own style, those are going to be  incredibly valuable tools in my opinion.

34:55

Jake Taylor: I couldn't agree more.

34:55

One of the early ahas and inspirations was, and I think we've  talked about this before, you and I offline, but about Karl Friston and this idea of the free  energy principle.

35:04

It's fiendishly difficult to explain the whole thing.

35:10

I mean, this guy is a  true genius, but if you want to go down a rabbit hole, I would encourage someone to check it out.

35:16

But the takeaway is that all living things from the little tiny, single cellular organism  to us with our big neocortexes are seeking to create models of the world and then compare the  sensory input to that model.

35:30

And then minimize the amount of difference between that, which Friston  calls free energy, which we might call surprise.

35:45

Your brain is always trying to figure out  what's the next thing that's going to happen, how does that compare to the sensory input that's  coming in, and how do I minimize the difference between that?

35:52

How do I get less surprises?

35:52

Now, why technology can help us with that is that when we were just on the Savannah and  the world was very linear for us, and we just saw the gazelle moving along the horizon and  he never was going at one speed and then going 10X faster and a hundred X faster.

36:11

We have no  real sense of intuition around nonlinearity.

36:20

That's what makes it really hard for us as a  species to only just use our wet work here. We need help. We need tools.

36:26

We need things that can  take the good things about our brains, which are incredible organisms.

36:31

Think about it for a second.

36:31

This three pound ish lump of mass of cells is the only thing that we know really in the entire  universe that knows that there's even a universe.

36:44

Jim O'Shaughnessy: Right. I know. It's amazing.

36:47

Jake Taylor: It's amazing.

36:49

But we know that there's some problems with it  because today's environment doesn't match our evolutionary environment.

36:54

That's what tools and  technology have always been about is to get us the tools and the ability to do more with less.

37:00

the tools and the ability to do more with less.  I think you're right, today's digital tools are going to be able to help our brains in such a  way that we can tighten up that feedback loop, that that surprise minimization of my decision  today to buy something, and whether that was a

37:16

good outcome or not in an investment context is so  long and so hard to keep track of if you're only doing it in your head, that you need a tool to  shorten that up and close that feedback loop for you so that your brain can keep working on that  surprise minimization for you. I mean, you need a I mean, you need a tool.

37:33

There's like no two ways about it. Jim O'Shaughnessy: Yeah.

37:36

Again, we could not be any more simpatico.

37:36

We're doing a series for Infinite Loops called The Great Reshuffle, which touches on all of these  ideas.

37:43

I think that we are in the middle of one of the greatest reshuffles in human history, and  I'm delighted that I'm here to witness this.

37:57

Jake Taylor: To watch it happen. Yeah.

37:58

Jim O'Shaughnessy: One of them is we have moved from linear behavior to nonlinear behavior.

38:04

That's a really  tough one for your average human being to get, because as you say, evolution has not  made us so to understand that well, and we have moved into a period where comfort  with chaos is almost going to be a requirement.

38:26

I had another guest on who I've also,  disclosure, invested in his company, but where he is talking about variance  amplification and variance dampening institutions.

38:40

He's like, "Whatever you want to say, the internet  is the largest variance amplifier that human history has ever seen, and so if we don't- Jake Taylor: It's like the ultimate Archemedeal lever.

38:52

Jim O'Shaughnessy: It really is.

38:55

If we don't have these...

38:55

If A, we  don't understand it, so we're doing the series to try to help people understand what's going on  and give them ideas about, okay, this is what you might want to learn about because all that  old stuff that you know, you're going to have to delete it.

39:13

I'm convinced that one of the  greatest things that I'm able to do, thank God, is delete beliefs because they're not serving me,  and you've got to...

39:19

And your Journalytic, I think it's going to be a great way to help that happen.

39:29

It's also going to be a scary world and the tails are going to become far  longer.

39:36

And if you're in the right tail, man, the world is your oyster.

39:44

But if you're  in the wrong tail, that's why I am very much in support of say, universal basic income or  the citizen's dividend. These are not new ideas.

40:00

By the way, they've been promoted by both the  right and the left. So it seems to me...

40:00

And then I'll have empiricists come up to me and say,  "Well, Jim, it's never worked here. Look at all these." I'm like, "Okay."

40:11

But we really need to  try again, because if we don't have some kind of net for the people who are not going to do well  in this world, that's going to be problematic.

40:24

Jake Taylor: I mean, your guillotine risk goes through the roof.

40:28

Jim O'Shaughnessy: It really does.

40:29

I love that way of phrasing it,  because it's true.

40:29

You can only push people so far until they get to pitch forks.

40:39

I think that  the elites of today...

40:39

This is a different subject, I think.

40:46

We'll maybe stay  off of it.

40:46

They just don't really...

40:50

They really don't have a clue.

40:50

Business seems  to need to be stepping in more and more and more to offer solutions to these challenges.

40:57

I think it's going to be an amazing time, but you need a little bit of a manual to navigate  that new space.

41:03

That's what we hope to do.

41:11

Leaving that for the moment.

41:11

Another thing,  I mean, as I was going through your stuff and putting together my questions, I'm like,  God, I agree with this guy in everything.

41:22

Jake Taylor: Well, it's good group-think for us.

41:24

Jim O'Shaughnessy: Yeah, yeah, yeah. Right.

41:26

So, my immediate question is, what am I wrong  about here?

41:26

And he's wrong about it, too. Jake Taylor: Yeah.

41:30

That's the question I want answered. What do we have wrong?

41:33

Was it Darwin who like, if within  30 minutes he didn't...

41:33

If he found disconfirming evidence of something that he believed, he would  write it down right away because otherwise, he knew his brain would figure out a reason  to throw it away and never think about it again and not destroy his identity, not destroy  his story, not destroy his cherished beliefs.

41:56

Jim O'Shaughnessy: Absolutely true, and I cannot get people to believe that.

42:00

It is so hard to get people to  understand that your brain...

42:00

Like I wrote a thing for a thread on Twitter that actually turned  out to be really popular called the thinker and the prover.

42:12

It basically says, Hey, you can  think about anything you want to think about.

42:18

The world can be a brilliant, wonderful place or  a dark horrifying place.

42:18

But once you decide on something, your thinker gets turned off, your  prover gets to work.

42:24

And what does your prover do?

42:31

Just what you were talking about a moment ago  on free energy.

42:31

Your prover only is going to prove what you believe.

42:37

And so it's going to ignore all  the contrary evidence and the star one, right?

42:45

The prover was at work and it was doing its  job.

42:45

That's what people need to understand.

42:51

So what you need to understand is feed your prover  some other stuff, it'll prove it.

42:51

One of the things about really capturing the erroneous  belief or the data that shows that you're wrong, I cannot tell you how much that has saved me in my  life.

43:06

I do the same thing whenever I'm wrong.

43:06

And again, thank you Apple.

43:14

I have this super computer  that I can immediately capture, "Hey, fuckhead, you're wrong about this?"

43:23

And I kind of make it- Jake Taylor: Another job to be done by your phone.

43:25

Jim O'Shaughnessy: Exactly.

43:27

I kind of make it a game, right?

43:27

Because I had habit obviously.

43:27

You've got to make all of these things habitual and  you've got to make it fun because, I mean, come on.

43:41

Who wants life to be a drag?

43:41

So  you're absolutely right, and trying to convince anyone of that is almost impossible.

43:48

Jake Taylor: I was going to ask you, speaking of Twitter,  Jim, one of my favorite threads that you had is when you were a magician and seeing the old  pictures.

43:58

It actually got me thinking about, we were talking about free energy principle  and surprise minimization, and actually you can tie some of this stuff in with...

44:09

And  I know you like Eastern philosophy as well.

44:14

So Sun Tzu and this idea of Cheng versus Ch'i.

44:14

So it's C-H-E-N-G and C-H 'I, and the Cheng is the maneuvers in a battle that you are showing  your opponent so that they are really like, they're building the mental models.

44:31

You're giving  them the ammo actually to think they know exactly what your next move is.

44:36

They think they have  you all figured out and you're matching every pattern for them.

44:41

You're turning on all  these things in their brain that say, I know what's next. Right?

44:45

Because our  brains are always making those predictions. Jim O'Shaughnessy: Yep.

44:49

Jake Taylor: Meanwhile, they don't see the Ch'i, which is the rear flanking maneuver, the  surprise that happens, and you catch them off guard.

44:57

I think that same thing maybe applies  to a magician where it is Cheng and Ch'i.

44:57

You are building mental models in people's heads and  then surprising them with free energy basically, in a way where they didn't see it coming.

45:10

Jim O'Shaughnessy: What a great analogy and one that I hadn't thought  of. So thank you.

45:14

I'm going to steal that from you because as you know, great artists steal.

45:18

Jake Taylor: That's all yours.

45:21

Jim O'Shaughnessy: Mediocre artists copy. Great artists steal. But  boy, is that true. And I learned so much.

45:23

That's what led to my interest in human behavior like,  why the hell are we making all these mistakes all the time?

45:37

And then my interest- Jake Taylor: Yeah. Reliably. Jim O'Shaughnessy: Yeah. Reliably, right?

45:41

I can't predict what  the market's going to do, but I can pretty well predict what human beings are going to do, but  that's a great way of thinking about it.

45:46

I've read a lot about that as you might expect, but I  love tying it into the magic because that's what magic is.

45:59

Magic is building a mental model,  getting people to think that this is the way and basically controlling their predictions. Right?

46:07

And then, whoops, nope, this is what happens over here.

46:14

So what it really is another even  simpler way is you say, look over there, and they do. Jake Taylor: Yeah.

46:21

I would be curious to ask Rory Sutherland,  whether if he would agree with a statement that advertising is actually just a selective  turning on or off of mental models in other people's brains. Jim O'Shaughnessy: Yeah.

46:35

I'm going to have him on again.

46:35

You know, I  love Rory and he and I get along really well and I've learned so much from him.

46:42

I don't know that  I know him well enough, but my guess is he's going to love that. He's going to love that.

46:50

He's going  to say that it really works.

46:50

And then he's going to riff on it and the riff- Jake Taylor: And have a hundred great stories about why it- Jim O'Shaughnessy: Unbelievable. Right?

47:00

Jake Taylor: Yeah, he's so good.

47:03

Jim O'Shaughnessy: He's so good.

47:04

And you mentioned Michael  Mauboussin.

47:04

We're friends with Michael and Michelle, his wife.

47:09

He's just  so much fun to go out and chat with because we have the same interests, yes.

47:13

But he  comes at it from a completely different area.

47:21

I've learned so much from Michael.

47:21

Jake Taylor: I mean, honestly, just to circle back a little bit  to Journalytic, Michael Mauboussin's fingerprints are all over Journalytic, whether he knows it  or not.

47:29

We're trying to get all of the best practices that he's been writing about for 30  years baked into this architecture to help you become better and not make the mistakes  that everyone's already identified. Jim O'Shaughnessy: Yeah. Yeah.

47:45

I think, we'll probably talk more about this on another  podcast, but I think it looks great and I think that you're probably going to do really well with  it.

47:53

I want to switch gears to another thing that I try to get people to understand, and  it's very difficult for me to do so.

48:06

And that is, you should push decision  making all the way down as far as possible, and in your book, you wrote to those closest to  the consumer, but in asset management, what we do, it's push it to those closest to  the activity that's being done.

48:28

I still remember after forming OSAM, we  moved from Bear Stearn's Asset Management, where we had a centralized trading desk and we  had trained them how to trade quant portfolios and we are doing it all again.

48:39

One of my guys was  like, "Well, no, we should decide on which systems we're going to use."

48:45

And I looked at him and I  went, "Have you learned nothing from me?

48:45

We have no business deciding on what systems we're going  to use.

48:50

When was the last time you did a trade?" "Uh, '96 maybe."

48:58

Jake Taylor: When was Reagan president?

49:01

Jim O'Shaughnessy: Right. Exactly.

49:03

So this is just another one of  those great examples that is a really great reason to read your book pushing it down.

49:12

But here's  a little catch that I wanted to ask you about.

49:17

I also have a theory that as companies or  organizations, doesn't have to be a company, organizations, whatnot grow, one of the things  that happens is that the information to the top of that hierarchy gets worse and worse and  worse to the point where they're actually not getting valuable or true information at all.

49:40

I use McNamara during the Vietnam War as my example, and again, it's...

49:48

Another great  example is Asian pilots.

49:48

The people who ran Korea's airline realized that they had to train  their pilots.

50:00

Westerners had to train them because in their culture, being contrary or  rude to your superior was simply not- Jake Taylor: And not deferring.

50:19

Jim O'Shaughnessy: Simply not done. Jake Taylor: Yeah.

50:22

Jim O'Shaughnessy: This is really weird, but crashes were happening because the co-pilot who  was subservient to the pilot would not tell him, "Hey, we're about to die."

50:34

So I'm not making light  of this at all.

50:34

I mean, I use that example to show people are willing to die rather than break  the social bond of how they interact within the hierarchy.

50:53

Do you have a solution for how?

50:53

Could  McNamara have used something else?

50:53

I have an idea, but I'd like to hear your idea.

51:03

Jake Taylor: You're saving all the easy ones for me, Jim or...

51:05

Jim O'Shaughnessy: Yeah, absolutely. Absolutely. I thought layups. Jake Taylor: Yeah. Layups.

51:11

Jim O'Shaughnessy: You know, it's a Friday.

51:11

I can't  be too tough on Jake so obviously, give him the layup questions.

51:16

Jake Taylor: I mean, I don't know if I have a good solution,  but in general, how I think about it is that every decision should be tried to be made  with as close to the source capital T truth that exists in reality.

51:30

At the end  of the day, we're probably all kind of like Plato's cave, right?

51:37

Where the allegory is that  we're all chained up in a cave and we're staring at this wall and there's a fire behind us, and  there are objects walking past the fire and they cast this shadow up onto the wall.

51:49

We look at  these shadows and we name the shadows and we call them things.

51:55

But at the end of the day, they're  not even really the real things.

51:55

They're just our interpretations of them.

51:59

That's like, everything  gets filtered in through ourselves. Right?

52:05

I think the same thing is true for  an organization.

52:05

At a macro level, an organization exists, and it has the same  problem of trying to find capital T truths and connect it with the decision.

52:14

So the more  that you can push it down in a business context, the whole point of a business is to  delight the customer, and the closer that the person is to the actual customer  and could see what is working, the empathy, the action that we took, the expenses that we  incurred, how did that delight the customer?

52:36

And if me, at headquarters, as the CEO, a thousand  miles away from the transaction that's happening in a retail context, let's say, to make it  easier to understand, I have no idea whether the customer is enjoying that product or not, but the  person selling it to them has a much better idea.

52:53

So the more that we can tie that feedback loop  closer to the person and making real decisions on the front lines, the better chance we have of  not creating a structure of production that is mismatched with what the customer really wants.

53:06

Another analogy might be in a war context with, and granted, of course the aims that they  were going for were horrific and disgusting, and no one's saying this is pro-Nazis or anything,  but the blitzkrieg strategy that later is really well explained by John Boyd and OODA loops,  if you want to go down there rabbit hole.

53:30

Jim O'Shaughnessy: Great book.

53:31

Jake Taylor: But the idea that you can give your frontline people your troops  and aim like, this is what we're aiming towards and here's why.

53:41

And then the what, the execution,  the in-game tactics that happen are better done at the front lines and not back at headquarters.

53:49

Your information is likely to have either been too old, right?

53:56

Because that was the whole  point of OODA loops is you want to have a fast input to interpretation, decision, action,  and you just want it to be operating faster than anyone else's.

54:08

So you can't have a fast OODA  loop when the information has to travel and decay a thousand miles back to you at headquarters, and  then you send something out to them like, "Okay, well, here's the next thing you should do."

54:19

They  already know what the general goal is, and they're just going to go do it for you.

54:23

I think that all  the good cultures in anything really, they empower people, right?

54:30

They're not top-down hierarchical.

54:30

In fact, I think there's some Chinese proverb that's like, truly great leaders,  when the mission is accomplished, everyone looks around and wonders like, that  guy wasn't even doing anything the whole time, the leader. Right? They did it themselves.

54:46

And  so designing the system that allows people to go on their own hero's journey, whether it's the  customer or the employee and being the hero of the story and getting the hell out of their way,  I think is actually a huge advantage if you can figure out how to do it creatively.

55:02

Jim O'Shaughnessy: Totally.

55:04

That quote by the way,  is from Lao Tzu the Tao Te Ching.

55:08

And he says, "the greatest of leaders leaves  his people thinking we've done it by ourselves."

55:15

Jake Taylor: There you go.

55:16

Jim O'Shaughnessy: Another wonderful BOMO from him is govern a large organization...

55:23

He actually says country,  but we're trying to make it friendly for our audience.

55:28

"Govern a large organization the way you  would cook a small fish lately."

55:28

And then finally, complex adaptive systems we talked about earlier.

55:37

I've done a massively deep dive on those.

55:44

The irony and funny, funny thing that I find  at least is that we have all of these top down control systems, and if you understand the complex  adaptive system, you know that all emergence comes from the bottom.

55:56

Jake Taylor: The interplay between the constituent parts. Jim O'Shaughnessy: Yes.

56:01

So gee, wonder why the Soviet  Union failed.

56:01

Well, guess what, they had a model that didn't work and they  refuse to admit that it didn't work, right? Jake Taylor: Right.

56:14

So prices convey information in an economy.

56:22

That's how supply and demand finds its level.

56:22

It's so amazing to think that I have this little list in my head of a calculus of the things  that I want that are most important to me and businesses try to figure out how to match  that list, and they figure out what they have to do to make me happy.

56:36

The idea that we all have  that calculus happening.

56:36

And there's billions of these ideas and transactions happening  at all times that are creating a price.

56:51

I mean, this is what Hayek was talking about  with The Fatal Conceit, which was the idea that you could know what the right price of anything  was when it's based on billions of interactions of ever changing and ever shifting preferences  and ever shifting production capabilities.

57:00

To be able to do that math would be an absolute  just insanity of ego to think that you were capable of that.

57:13

Jim O'Shaughnessy: We'll have to have you back on.

57:15

One of the things  that you say both in your book and in other endeavors is if you're really going to be looking  for the best people to be making decisions, you cite three qualities that that person needs  to have.

57:37

If you wouldn't mind, go through them for our audience.

57:43

Jake Taylor: Well, I mean, I'm just stealing like a  great artist from Buffet, which is it's energy, integrity and then basically aptitude. The smarter, the better.

57:51

Buffet makes the joke that if you have low integrity, then you  actually want them to be dumb and lazy.

58:08

Jim O'Shaughnessy: Right. Exactly.

58:11

Jake Taylor: No, but all three of those things are hugely important.

58:14

It's the capability that the  person has. It's the energy.

58:14

Because we all will absorb the energy of the people around us, and you  know it, when you're around someone who has a lot of energy and like, God, you just come away from  it feeling better than you felt before.

58:27

And then obviously integrity, that's so important like  trust.

58:33

Especially nowadays in complex systems, trust is actually one of the key  ingredients of any of those systems.

58:45

I think that's actually why Berkshire has  been so successful and been able to run such a decentralized operation is because  they have an incredible level of trust amongst...

58:56

They're able to delegate to the point  of abdication because they have such trust, and a ton of decision making...

59:03

I actually  did a little math on this at one point when I was thinking about cap  allocation within Berkshire.

59:10

So for every single dollar coming in the door,  I'm looking at cash flow from operations, who made the decision on where that money went?

59:16

So I looked at like, okay, well there's CapEx, there's inventory.

59:20

There's a bunch of different  places that money can go.

59:20

There's buybacks and M and A.

59:28

When you look at it, Buffet is  actually only making about 30% of the decisions within Berkshire.

59:32

The other 70% is pushed down  the organization to the front lines, to the people closer to trying to satisfy the customer, to the  shorter feedback loop, all the stuff that we've been talking about.

59:44

He's just at the very, very  top level of M and A and buybacks and dividends and a little bit of some cap allocation too if  the business needs more money for another project.

59:58

But for the most part, they're making  their own decisions at the front lines, just like a good general would in a blitzkrieg. So it all ties together.

1:00:02

It's funny how all these threads just run through the exact same stuff, but  I think it gets to...

1:00:07

That's why I like your show, Jim, is because you're trying to untangle those  threads and lay them out for everybody to see so that we can recognize the patterns later.

1:00:17

Like  we're building those mental models to see them later again. Right?

1:00:22

Jim O'Shaughnessy: Exactly.

1:00:23

And then repetition, repetition.

1:00:23

I would  add the other things you want to see in somebody is both persistence and patience, but also  action on ideas.

1:00:30

If you have the greatest idea in the world and you take no action  against it, guess what? You get nothing. Jake Taylor: Yeah. Worthless.

1:00:45

Jim O'Shaughnessy: I cannot tell you the number of people in quant, who've come to me and said, "This model is the  greatest model in the world." And I'm like, "Okay. Okay wow."

1:00:57

Jake Taylor: Oh, let's start a hedge fund.

1:00:59

Jim O'Shaughnessy: Exactly, exactly.

1:00:59

And then they'll come back,  and I try to help younger people who are helping on a kind of a pay it forward  basis. The idea that the...

1:01:14

Listen, I value ideas, as you know,  extraordinarily highly, but ideas alone? No, I'm sorry.

1:01:21

That's emancipatory in my opinion.

1:01:21

What you want is knowledge and action. Right?

1:01:28

If you don't marry those two, it simply does not  matter how good your ideas are. They'll never make it.

1:01:35

Other people won't know about them,  and so your network will be N equals one.

1:01:47

We use that as a joke, right?

1:01:47

About our talking  about personal experiences.

1:01:47

But the network, that's the value right there is in the world  we're in now, are you kidding me?

1:01:52

You have to shout from the rooftops even a great idea because  there'll be so many people who are either too lazy or have a different point of view or  don't think things through and like, great, I'm glad because you want those people  to be able to compete against in my opinion. Jake Taylor: Yeah.

1:02:18

I think that's one of the...

1:02:21

As interconnected as the world is today now,  that ability to plan a flag has never been easier, I think, and to have to find the people  that rally around what you believe in that want to create the same change in the world that you  believe in, it's probably never been easier to find them and work together even geographically  dispersed.

1:02:37

I mean, to me, to go back to what you're saying, that it's an incredible opportunity  if you have that trust, that initiative, that wanting to take your shot in the world.

1:02:54

It's never been a better time to be that person with the tools and the ability to discover  networks.

1:02:59

It's incredibly exciting time to be alive, I think.

1:03:05

You can paint lots of negative  pictures in macro environments.

1:03:05

You look at federal debt levels of expensive markets and  political strife and discord.

1:03:12

It's really easy to build the bear case of humanity,  but that's always been the case. Right?

1:03:24

Jim O'Shaughnessy: Of course. Yeah.

1:03:24

Just to follow on on that point, I mean, that's one of the central messages of the  Great Reshuffle is that time, space, and geography have collapsed, and what the implications of that  are extraordinary because you no longer have to be a person...

1:03:51

Let's say you live in Alabama  and you have this great idea around X, Y, Z.

1:03:57

In the old days, and you didn't want to move, it  was pretty hard finding your tribe, so to speak.

1:04:05

Today, it's never been easier.

1:04:05

If you use it the right way, they're going to give you great  feedback and you're going to go, "I didn't think about that."

1:04:12

And the  iterative process will go faster and faster, but it'll get better and better and better.

1:04:17

This world that we're now in and moving towards, I just think is like, I too feel just amazingly  lucky to be around at this particular period in time.

1:04:34

People think I'm crazy when I say that, but  it's like, "Oh, just wait. Wait and see."

1:04:34

Well, listen, this has been so much fun.

1:04:40

It equals my  expectation, which I think I want you to know- Jake Taylor: Well, that's good. Jim O'Shaughnessy: ... that's a high one. Just kidding.

1:04:48

I had very low expectations for you. Jake Taylor: Good.

1:04:53

Then I did my job correctly.

1:04:53

Jim O'Shaughnessy: No, you set it up exactly right.

1:04:56

So  I'll give you great points on that.

1:05:00

Well, one of the last questions we ask everyone on  the show for the first time as a guest, and so you won't have to answer this the next time you come  on the podcast.

1:05:07

But we are going to give you the ability to have the powers of the emperor of the  world.

1:05:12

But unlike almost all historical emperors, you can't kill anyone and you can't  lock anyone up in a reeducation camp.

1:05:26

What you can do is incept them.

1:05:26

As they're going  to sleep at night, you're that little ear worm that is saying two ideas to them that  they're going to wake up the next day in line with Lao Tzu's we did it ourselves,  and they're going to think that's their idea.

1:05:44

What two things you're going to  get people to think about or change the behavior of that you think would really,  really benefit humanity, society, the world?

1:05:54

Jake Taylor: I think the first one would be it has to be something around growth mindset and a sense  of agency that if I want tomorrow to be better than it is today, I can do that.

1:06:08

It's available  to me and I can figure out how to do it.

1:06:08

I know it's going to take work, but I can do it.

1:06:15

There's  no hopelessness.

1:06:15

I will overcome whatever it is.

1:06:21

So providing that initial kind of activation  energy for my number two, which would be, and this can come off a little Pollyannish, I  know, but I really have a fundamental belief that when business is done well, it benefits  everyone.

1:06:35

It benefits the employees, it benefits the customers, it benefits the  owners of that business, it benefits the regulators and the communities they do business  in.

1:06:47

Everybody can win, and their suppliers.

1:06:54

There's a whole ecosystem that it revolves  around a business, and when it's done well with a long term horizon, with win-win  relationships across all of those constituents, that it is a force for good.

1:07:04

Capitalism allows  that to happen and that we probably are...

1:07:04

I kind of have a little bias that actually we're  sort of like, there's these angels and demons on our shoulders where one angel is capitalism done  right.

1:07:21

I'm not saying dump all your chemicals in the river and that kind of shit. That to me is  not...

1:07:28

Or chiseling your suppliers or getting over on your employees.

1:07:37

I don't believe that's  capitalism done right. But that's on one side.

1:07:42

And then on the other side, we have  command and control and government, and on this side is actually technology,  like figuring out how to do more with less.

1:07:51

On our other side is government and wanting to  control all this stuff.

1:07:51

Those angels and demons are battling right now for our souls.

1:08:01

And I  sure would like to see people to appreciate the potential that can happen when capitalism  is practiced in a good way and what it can do for humanity as a species.

1:08:13

I'm hopeful that we can  outrun from a technology and business standpoint, some of the trappings and problems that I think we  get dragged into in our tribalism of governments and small-minded thinking, and the little  bitter Grinchy part of our existence as humans.

1:08:35

Jim O'Shaughnessy: I love both of those.

1:08:35

Jim O'Shaughnessy: I love both of those. Again, stealing from the author I told you about, he  opens his book by saying, "You know, if you look at all of the religions, all of the societies,  all of the mass movements in human history that

1:08:54

have promised you that things would get better,  that you would have a better life, that your children would be safer, that the quality of your  food would be higher, all of them," and he said, and "I'm including, them all, Christianity,  Islam, Judaism, all of the major religions, only one system has given all of those to  people, and that is the free market." He goes, so

1:09:13

He goes, so are there problems?

1:09:23

Yes, there are, and we need to  address them.

1:09:23

And we need to be honest about them.

1:09:29

And I think you mentioned many of them.

1:09:29

But this idea that the free market is not the singular best  system if you want to advance human society.

1:09:44

I'm certainly open to the idea that some knowledge  from the future of which I am unaware is going to come up with a different system that  operates even better.

1:09:50

And you know what, when that happens, I'll be one of the  first people to change my mind and say, that new system is great. We got to embrace that.

1:09:59

Jake Taylor: That's your superpower, Jim, changing your mind.

1:10:02

Jim O'Shaughnessy: But right now, the best system that I  know of in helping people out of poverty, in helping them live better, more dynamic lives,  and all of the things that we've been talking about are free markets.

1:10:18

And then of course  your first two are absolutely required, right?

1:10:24

If your agency is given up or people try to give  their agency away. "No, no, no. That's your..."

1:10:33

So they can blame, right?

1:10:33

Jim O'Shaughnessy: So your center of gravity has to be internal.

1:10:35

If  your center of gravity is external, you're going to be buffeted by other people's ideas, other  people's scripts.

1:10:42

There's a great book by Derren Brown, the magician who wrote a very well written  book called Happy: Why More or Less Everything is Okay.

1:10:57

One of the things that he says in the book  and underlines is that if you don't have that center of gravity in yourself, your life's  going to be really, really hard.

1:11:06

So agency, center of gravity in yourself, the get started,  you can make it better, I love all of those.

1:11:20

And that, yes, capitalism, free markets  are great, but we need to improve them.

1:11:26

I mean, people say, "Well, you're so  radical in your disposition."

1:11:26

I'm like, "When did it become radical to want free  markets, free minds and free speech?"

1:11:37

This was as fun as I was  expecting it to be, so thank you!